1st Step Early Learning Center
401 FM 685 STE 104, Pflugerville, TX 78660 · Travis County
Program
- Type
- Licensed center
- Licensed capacity
- 47
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:00 PM
- Director / administrator
- Brenda Sloan
- Phone
- (512) 251-2276
- Regulated since
- Nov 4, 2009
- HHSC IDs
- Operation 455568 · number 976846
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 2 | 0 | Cleanliness & sanitation (2) |
| 2025 | 8 | 0 | Safety & premises (6), Other (2) |
| 2024 | 16 | 4 | Illness & medication (2), Supervision & ratios (6), Safety & premises (2), Staff background & training (2), Other (4) |
| 2022 | 8 | 2 | Illness & medication (2), Supervision & ratios (4), Safety & premises (2) |
Inspections, investigations & assessments
-
Aug 3, 2026 Inspection · Deficiencies cited
-
Cleanliness & sanitation
An outdoor play table on the playground was covered in bird waste. This was fixed at inspection when the caregiver cleaned the table.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-08-03.
HHSC inspection history · no longer published by HHSC; kept here
-
Cleanliness & sanitation
-
Aug 3, 2026 Inspection · Deficiencies cited
-
Cleanliness & sanitation
An outdoor play table on the playground was covered in bird waste. This was fixed at inspection when the caregiver cleaned the table.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-08-03.
-
Cleanliness & sanitation
-
Jan 12, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 12, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Sep 5, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Sep 5, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 7, 2025 Inspection · Deficiencies cited
-
Other
Current lesson plans were unavailable to review for two classrooms. Lesson plan posted was dated from 6/30 to 7/04.
HHSC 746.2203(a) — Written Activity Plans
HHSC risk weight: Medium. Corrected 2025-08-15. Correction verified 2025-08-15.
-
Safety & premises
Observed holes, and chipped paint in the infant, toddler and preschool room.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2025-08-15. Correction verified 2025-08-15.
-
Safety & premises
Observed broken toys, an open bag of planting soil and loose trash on the playground.
HHSC 746.4751(c) — Maintenance Procedures for Active Play - Hazards Removed or Repaired
HHSC risk weight: Medium High. Corrected 2025-08-15. Correction verified 2025-08-15.
-
Safety & premises
6FT of usezone around the mulit-person tricylce was not observed.
HHSC 746.4813(a) — Measurement of Use Zone for Rotating and Rocking Equipment (Sitting)
HHSC risk weight: Medium High. Corrected 2025-08-15. Correction verified 2025-08-15.
-
Other
-
Aug 7, 2025 Inspection · Deficiencies cited
-
Other
Current lesson plans were unavailable to review for two classrooms. Lesson plan posted was dated from 6/30 to 7/04.
HHSC 746.2203(a) — Written Activity Plans
HHSC risk weight: Medium. Corrected 2025-08-15. Correction verified 2025-08-15.
-
Safety & premises
Observed holes, and chipped paint in the infant, toddler and preschool room.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2025-08-15. Correction verified 2025-08-15.
-
Safety & premises
Observed broken toys, an open bag of planting soil and loose trash on the playground.
HHSC 746.4751(c) — Maintenance Procedures for Active Play - Hazards Removed or Repaired
HHSC risk weight: Medium High. Corrected 2025-08-15. Correction verified 2025-08-15.
-
Safety & premises
6FT of usezone around the mulit-person tricylce was not observed.
HHSC 746.4813(a) — Measurement of Use Zone for Rotating and Rocking Equipment (Sitting)
HHSC risk weight: Medium High. Corrected 2025-08-15. Correction verified 2025-08-15.
HHSC inspection history · no longer published by HHSC; kept here
-
Other
-
Sep 30, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 30, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Sep 26, 2024 Inspection · Deficiencies cited
-
Other Serious
One infant was observed to be asleep in a restrictive device during inspection.
HHSC 746.2426(a)(1) — Infant May Not Sleep in a Restrictive Device
HHSC risk weight: High. Corrected 2024-09-26. Correction verified 2024-09-30.
-
Other Serious
-
Sep 26, 2024 Inspection · Deficiencies cited
-
Other Serious
One infant was observed to be asleep in a restrictive device during inspection.
HHSC 746.2426(a)(1) — Infant May Not Sleep in a Restrictive Device
HHSC risk weight: High. Corrected 2024-09-26. Correction verified 2024-09-30.
HHSC inspection history · no longer published by HHSC; kept here
-
Other Serious
-
Sep 23, 2024 Inspection · Deficiencies cited
-
Safety & premises
Two infants were napping in a crib that did not have a sheet.
HHSC 746.2409(a)(2) — Safety Requirements for Cribs - Snug Fitting Sheets
HHSC risk weight: Medium High. Corrected 2024-09-23. Correction verified 2024-09-26.
HHSC inspection history · no longer published by HHSC; kept here
-
Safety & premises
-
Sep 23, 2024 Inspection · Deficiencies cited
-
Safety & premises
Two infants were napping in a crib that did not have a sheet.
HHSC 746.2409(a)(2) — Safety Requirements for Cribs - Snug Fitting Sheets
HHSC risk weight: Medium High. Corrected 2024-09-23. Correction verified 2024-09-26.
-
Safety & premises
-
Sep 18, 2024 Inspection · Deficiencies cited
-
Staff background & training
Two staff did not have a Pre-Employment Affidavit for Applicants for Employment at Certain Child Care Operations.
HHSC 746.1105(4) — Minimum Qualifications Employees and Caregivers - Affidavit (Form 2912)
HHSC risk weight: Low. Corrected 2024-09-27. Correction verified 2024-09-27.
-
Other Serious
One staff did not know the correct number of children they had in care and was responsible for.
HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
HHSC risk weight: High. Corrected 2024-09-18. Correction verified 2024-09-23.
-
Supervision & ratios
The operation was not completing an infant daily report for two infants in care or sharing the information that would be included on the report with the parents.
HHSC 746.2431 — Infant Daily Report - Share with Parent
HHSC risk weight: Medium High. Corrected 2024-09-18. Correction verified 2024-09-18.
-
Supervision & ratios
The operation had antibiotic ointment inside of the first aid kit that expired in of May 2020. This was corrected when it was removed from the first aid kit.
HHSC 746.4003(b) — First Aid Kit - Supplies Not Expired
HHSC risk weight: Medium. Corrected at inspection. Corrected 2024-09-18.
-
Supervision & ratios
The operation's operational policies did not include parent's rights.
HHSC 746.501(a)(20) — Written Operational Policies - Parent Rights
HHSC risk weight: Medium. Corrected 2024-09-27. Correction verified 2024-09-23.
-
Illness & medication
One child did not have current immunizations on file.
HHSC 746.613(b) — Immunization Records, Exceptions, and Exemptions Current
HHSC risk weight: Medium High. Corrected 2024-10-02. Correction verified 2024-09-27.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training
-
Sep 18, 2024 Inspection · Deficiencies cited
-
Staff background & training
Two staff did not have a Pre-Employment Affidavit for Applicants for Employment at Certain Child Care Operations.
HHSC 746.1105(4) — Minimum Qualifications Employees and Caregivers - Affidavit (Form 2912)
HHSC risk weight: Low. Corrected 2024-09-27. Correction verified 2024-09-27.
-
Other Serious
One staff did not know the correct number of children they had in care and was responsible for.
HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
HHSC risk weight: High. Corrected 2024-09-18. Correction verified 2024-09-23.
-
Supervision & ratios
The operation was not completing an infant daily report for two infants in care or sharing the information that would be included on the report with the parents.
HHSC 746.2431 — Infant Daily Report - Share with Parent
HHSC risk weight: Medium High. Corrected 2024-09-18. Correction verified 2024-09-18.
-
Supervision & ratios
The operation had antibiotic ointment inside of the first aid kit that expired in of May 2020. This was corrected when it was removed from the first aid kit.
HHSC 746.4003(b) — First Aid Kit - Supplies Not Expired
HHSC risk weight: Medium. Corrected at inspection. Corrected 2024-09-18.
-
Supervision & ratios
The operation's operational policies did not include parent's rights.
HHSC 746.501(a)(20) — Written Operational Policies - Parent Rights
HHSC risk weight: Medium. Corrected 2024-09-27. Correction verified 2024-09-23.
-
Illness & medication
One child did not have current immunizations on file.
HHSC 746.613(b) — Immunization Records, Exceptions, and Exemptions Current
HHSC risk weight: Medium High. Corrected 2024-10-02. Correction verified 2024-09-27.
-
Staff background & training
-
Nov 22, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Nov 22, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jan 3, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 3, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Dec 22, 2022 Inspection · Deficiencies cited
-
Supervision & ratios
During nap time there were 13 children ages 9 months to 4 years old with one caregiver. There was nobody else in the building.
HHSC 746.1613(a) — Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met
HHSC risk weight: Medium. Corrected 2022-12-22. Correction verified 2023-01-03.
-
Supervision & ratios Serious
The operational policies were missing the following: - infant safe sleep - promotion of indoor/outdoor activities
HHSC 746.201(1) — Policies Comply with Rules
HHSC risk weight: High. Corrected 2023-01-09. Correction verified 2023-01-13.
-
Safety & premises
A 9-month-old non-walking infant was observed sleeping on a sleeping mat.
HHSC 746.2405(2) — Infant Care Area Furnishings and Equipment - Crib for Each Non-walking Infant Younger Than 12 Months of Age
HHSC risk weight: Medium High. Corrected 2022-12-22. Correction verified 2023-01-03.
-
Illness & medication
Two out of six children files reviewed were missing updated immunization records.
HHSC 746.613(b) — Immunization Records, Exceptions, and Exemptions Current
HHSC risk weight: Medium High. Corrected 2023-01-09. Correction verified 2023-01-09.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios
-
Dec 22, 2022 Inspection · Deficiencies cited
-
Supervision & ratios
During nap time there were 13 children ages 9 months to 4 years old with one caregiver. There was nobody else in the building.
HHSC 746.1613(a) — Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met
HHSC risk weight: Medium. Corrected 2022-12-22. Correction verified 2023-01-03.
-
Supervision & ratios Serious
The operational policies were missing the following: - infant safe sleep - promotion of indoor/outdoor activities
HHSC 746.201(1) — Policies Comply with Rules
HHSC risk weight: High. Corrected 2023-01-09. Correction verified 2023-01-13.
-
Safety & premises
A 9-month-old non-walking infant was observed sleeping on a sleeping mat.
HHSC 746.2405(2) — Infant Care Area Furnishings and Equipment - Crib for Each Non-walking Infant Younger Than 12 Months of Age
HHSC risk weight: Medium High. Corrected 2022-12-22. Correction verified 2023-01-03.
-
Illness & medication
Two out of six children files reviewed were missing updated immunization records.
HHSC 746.613(b) — Immunization Records, Exceptions, and Exemptions Current
HHSC risk weight: Medium High. Corrected 2023-01-09. Correction verified 2023-01-09.
-
Supervision & ratios
-
Jan 7, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 7, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.