Elida Mendoza

11935 ELK SPRINGS DR, Houston, TX 77067 · Harris County

32cited violations

2serious

6inspections & investigations

1enforcement actions

Program

Type: Registered child-care home
Licensed capacity: 12
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 06:30 AM-06:00 PM
Phone: (832) 776-2272
Regulated since: Nov 6, 2001
HHSC IDs: Operation 193744 · number 811163
Official record: HHSC Child Care Search

Violations by category

Cleanliness & sanitation 6
Illness & medication 2
Safety & premises 6
Staff background & training 6
Records & paperwork 6
Other 6

Year by year

Year	Violations	Serious	Main categories
2026	10	0	Cleanliness & sanitation (2), Safety & premises (2), Staff background & training (2), Other (4)
2024	16	0	Cleanliness & sanitation (4), Illness & medication (2), Staff background & training (4), Records & paperwork (4), Other (2)
2022	6	2	Safety & premises (4), Records & paperwork (2)

Enforcement actions

Seen Oct 1, 2026 — Conditions on permit (HHSC operation record)

HHSC publishes these as current flags on the operation, not as dated actions. The date shown is when this site first saw the flag. The HHSC Child Care Search has the details.

Inspections, investigations & assessments

Aug 25, 2026 Inspection · Deficiencies cited
- Staff background & training
  The primary caregiver recieved 17 of the 30 required clcokhours of annaul training for the November 2024-November 2025 training year. The caregiver will need to complete 13 clock hours of-make-up training.
  
  HHSC 747.1309(a) — Primary Caregiver Annual Training -30 Hours Required
  
  HHSC risk weight: Medium. Corrected 2026-09-25.
- Cleanliness & sanitation
  Children are not sawing their hands with running soap and water after playing outside. This was corrected at inspection.
  
  HHSC 747.3213(4) — Children Handwashing After Outdoor Activities
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-08-25.
- Other
  There were uncovered electrical outlets in the area used by children. This was corrected at inspection.
  
  HHSC 747.3501(2) — Safety - 220-Volt Electrical Connections Covered
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-08-25.
- Other
  The antiseptic solution in the First Aid Kit has expired.
  
  HHSC 747.3803(b) — First Aid Kit - Supplies Not Expired
  
  HHSC risk weight: Medium. Corrected 2026-08-25. Correction verified 2026-08-25.
- Safety & premises
  A water hose was laying on the ground in the backyard where children play.
  
  HHSC 747.4815(c) — Safety Requirements for Sprinkler Play - Equipment and Water Hoses Kept Out of Child's Reach
  
  HHSC risk weight: Medium High. Corrected 2026-08-25. Correction verified 2026-08-25.
HHSC inspection history · no longer published by HHSC; kept here
Aug 25, 2026 Inspection · Deficiencies cited
- Staff background & training
  The primary caregiver recieved 17 of the 30 required clcokhours of annaul training for the November 2024-November 2025 training year. The caregiver will need to complete 13 clock hours of-make-up training.
  
  HHSC 747.1309(a) — Primary Caregiver Annual Training -30 Hours Required
  
  HHSC risk weight: Medium. Corrected 2026-09-25.
- Cleanliness & sanitation
  Children are not sawing their hands with running soap and water after playing outside. This was corrected at inspection.
  
  HHSC 747.3213(4) — Children Handwashing After Outdoor Activities
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-08-25.
- Other
  There were uncovered electrical outlets in the area used by children. This was corrected at inspection.
  
  HHSC 747.3501(2) — Safety - 220-Volt Electrical Connections Covered
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-08-25.
- Other
  The antiseptic solution in the First Aid Kit has expired.
  
  HHSC 747.3803(b) — First Aid Kit - Supplies Not Expired
  
  HHSC risk weight: Medium. Corrected 2026-08-25. Correction verified 2026-08-25.
- Safety & premises
  A water hose was laying on the ground in the backyard where children play.
  
  HHSC 747.4815(c) — Safety Requirements for Sprinkler Play - Equipment and Water Hoses Kept Out of Child's Reach
  
  HHSC risk weight: Medium High. Corrected 2026-08-25. Correction verified 2026-08-25.
HHSC inspection history
Aug 27, 2024 Inspection · Deficiencies cited
- Staff background & training
  The primary caregiver did not receive training hours in emergency preparedness, administering medications, communicable diseases including immunizations and handling, storing and disposing of hazardous materials for the November 2022-November 2023 training year.
  
  HHSC 747.1309(d) — Primary Caregiver Annual Training - Required Special Topics without specific hours
  
  HHSC risk weight: Medium. Corrected 2024-10-01. Correction verified 2024-09-30.
- Staff background & training
  The primary caregiver did not receive 3 clock hours of training in management for the November 2022-November 2023 training year.
  
  HHSC 747.1309(e)(2) — Primary Caregiver Annual Training - More Than 5 Years Experience
  
  HHSC risk weight: Low. Corrected 2024-10-01. Correction verified 2024-10-17.
- Other
  Children under the age of 2 were watching a show on the provider's cell phone. This was corrected at inspection.
  
  HHSC 747.2105(a) — Screen Time Activities - Not Used for Under Two
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2024-08-27.
- Cleanliness & sanitation
  Children are not washing their hands with running water and soap after diaper changes or toileting.
  
  HHSC 747.3213(3) — Children Handwashing After Toileting or Diapering
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2024-08-27.
- Cleanliness & sanitation
  The diaper changing surface is a cloth mat. The surface must be non-absorbent.
  
  HHSC 747.3303(a)(1) — Diaper Changing Equipment - Smooth, Non-absorbent, Easy to Clean Surface
  
  HHSC risk weight: Medium High. Corrected 2024-08-30. Correction verified 2024-09-02.
- Illness & medication
  Of the four children's records evaluated, the following information was missing: 1. One lacked the address for the emergency contact 2. One lacked the address of the child's doctor 3. One lacked the name, address and phone number of the child's doctor 4. All lacked the re quired information for special needs 5. All lacked documentation that parents have been informed of their rights 6. One was behind with immunizations.
  
  HHSC 747.603(a)(2) — Children's Records - Admission Information
  
  HHSC risk weight: Medium. Corrected 2024-09-03. Correction verified 2024-09-30.
- Records & paperwork
  Of the four children's records evalauted, one lacked a health statement.
  
  HHSC 747.611(a) — Required Health Statement
  
  HHSC risk weight: Low. Corrected 2024-09-03. Correction verified 2024-09-07.
- Records & paperwork
  The safety drills are not being documented.
  
  HHSC 747.801(7) — Records Maintained and Made Available - Safety Drills Documentation
  
  HHSC risk weight: Medium. Corrected 2024-09-03. Correction verified 2024-09-02.
HHSC inspection history · no longer published by HHSC; kept here
Aug 27, 2024 Inspection · Deficiencies cited
- Staff background & training
  The primary caregiver did not receive training hours in emergency preparedness, administering medications, communicable diseases including immunizations and handling, storing and disposing of hazardous materials for the November 2022-November 2023 training year.
  
  HHSC 747.1309(d) — Primary Caregiver Annual Training - Required Special Topics without specific hours
  
  HHSC risk weight: Medium. Corrected 2024-10-01. Correction verified 2024-09-30.
- Staff background & training
  The primary caregiver did not receive 3 clock hours of training in management for the November 2022-November 2023 training year.
  
  HHSC 747.1309(e)(2) — Primary Caregiver Annual Training - More Than 5 Years Experience
  
  HHSC risk weight: Low. Corrected 2024-10-01. Correction verified 2024-10-17.
- Other
  Children under the age of 2 were watching a show on the provider's cell phone. This was corrected at inspection.
  
  HHSC 747.2105(a) — Screen Time Activities - Not Used for Under Two
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2024-08-27.
- Cleanliness & sanitation
  Children are not washing their hands with running water and soap after diaper changes or toileting.
  
  HHSC 747.3213(3) — Children Handwashing After Toileting or Diapering
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2024-08-27.
- Cleanliness & sanitation
  The diaper changing surface is a cloth mat. The surface must be non-absorbent.
  
  HHSC 747.3303(a)(1) — Diaper Changing Equipment - Smooth, Non-absorbent, Easy to Clean Surface
  
  HHSC risk weight: Medium High. Corrected 2024-08-30. Correction verified 2024-09-02.
- Illness & medication
  Of the four children's records evaluated, the following information was missing: 1. One lacked the address for the emergency contact 2. One lacked the address of the child's doctor 3. One lacked the name, address and phone number of the child's doctor 4. All lacked the re quired information for special needs 5. All lacked documentation that parents have been informed of their rights 6. One was behind with immunizations.
  
  HHSC 747.603(a)(2) — Children's Records - Admission Information
  
  HHSC risk weight: Medium. Corrected 2024-09-03. Correction verified 2024-09-30.
- Records & paperwork
  Of the four children's records evalauted, one lacked a health statement.
  
  HHSC 747.611(a) — Required Health Statement
  
  HHSC risk weight: Low. Corrected 2024-09-03. Correction verified 2024-09-07.
- Records & paperwork
  The safety drills are not being documented.
  
  HHSC 747.801(7) — Records Maintained and Made Available - Safety Drills Documentation
  
  HHSC risk weight: Medium. Corrected 2024-09-03. Correction verified 2024-09-02.
HHSC inspection history
Sep 27, 2022 Inspection · Deficiencies cited
- Records & paperwork
  Of the four children's records evaluated, two did not include the name, address and phone number for the children's doctor.
  
  HHSC 747.605(11) — Required Admission Information - Physician Information
  
  HHSC risk weight: Medium. Corrected 2022-09-30. Correction verified 2022-10-10.
- Safety & premises Serious
  Of the four children's records evaluated, two lacked permission for emergency medical care.
  
  HHSC 747.605(12) — Required Admission Information - Emergency Medical Authorization
  
  HHSC risk weight: High. Corrected 2022-09-30. Correction verified 2022-09-28.
- Safety & premises
  Of the four children's records evaluated, two did not include the address for the emergency contact.
  
  HHSC 747.605(6) — Required Admission Information - Emergency Contact
  
  HHSC risk weight: Medium High. Corrected 2022-09-30. Correction verified 2022-09-28.
HHSC inspection history · no longer published by HHSC; kept here
Sep 27, 2022 Inspection · Deficiencies cited
- Records & paperwork
  Of the four children's records evaluated, two did not include the name, address and phone number for the children's doctor.
  
  HHSC 747.605(11) — Required Admission Information - Physician Information
  
  HHSC risk weight: Medium. Corrected 2022-09-30. Correction verified 2022-10-10.
- Safety & premises Serious
  Of the four children's records evaluated, two lacked permission for emergency medical care.
  
  HHSC 747.605(12) — Required Admission Information - Emergency Medical Authorization
  
  HHSC risk weight: High. Corrected 2022-09-30. Correction verified 2022-09-28.
- Safety & premises
  Of the four children's records evaluated, two did not include the address for the emergency contact.
  
  HHSC 747.605(6) — Required Admission Information - Emergency Contact
  
  HHSC risk weight: Medium High. Corrected 2022-09-30. Correction verified 2022-09-28.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Elida Mendoza, 11935 ELK SPRINGS DR, Houston, TX 77067-1111 (operation ID 193744, operation number 811163), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.