Alphabest @ Sparks ? Frisco

8200 OTIS DR, Frisco, TX 75036 · Denton County

7cited violations

2serious

8inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 65
Ages: School
Hours: 02:55 PM-06:30 PM
Phone: (866) 300-7750
Regulated since: Jan 24, 2006
HHSC IDs: Operation 275715 · number 850834
Official record: HHSC Child Care Search

Violations by category

Illness & medication 1
Supervision & ratios 1
Safety & premises 1
Staff background & training 4

Year by year

Year	Violations	Serious	Main categories
2026	4	0	Staff background & training (4)
2024	1	1	Safety & premises (1)
2023	2	1	Illness & medication (1), Supervision & ratios (1)

Inspections, investigations & assessments

Aug 13, 2026 Inspection · Deficiencies cited
- Staff background & training
  One caregiver had 12 of 15 annual training hours required.
  
  HHSC 744.1309(a)(1) — Documented Annual Training-15 Hours Required Caregiver
  
  HHSC risk weight: Medium. Corrected 2026-08-27. Correction verified 2026-09-21.
- Staff background & training
  The site director and a caregiver were lacking 30 minutes of training in the abuse and neglect training.
  
  HHSC 744.1309(c) — Documented Annual Training-Required Topics prevention, recognition, and reporting of child maltreatment
  
  HHSC risk weight: Medium. Corrected 2026-08-27. Correction verified 2026-09-01.
- Staff background & training
  The site director lacked training in the following areas: emergency preparedness, medication administration, food allergies.
  
  HHSC 744.1309(d) — Documented Annual Training-Required Topics in Health and Safety
  
  HHSC risk weight: Medium. Corrected 2026-08-27. Correction verified 2026-09-01.
- Staff background & training
  The program director is lacking 17 hours and 30 minutes of the required annual training.
  
  HHSC 744.1311(a) — Operation and Program Director Annual Training 20 Hours Required
  
  HHSC risk weight: Medium. Corrected 2026-08-27. Correction verified 2026-09-21.
HHSC inspection history
Aug 26, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Oct 15, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Oct 3, 2024 Inspection · Deficiencies cited
- Safety & premises Serious
  During the inspection, a food allergy plan was not available for a child with known food allergies.
  
  HHSC 744.2669 — Food Allergy Plan-Emergency plan for diagnosed child, signed by health care professional and parent
  
  HHSC risk weight: Medium High. Corrected 2024-10-14. Correction verified 2024-10-10.
HHSC inspection history
Nov 15, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jan 23, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jan 12, 2023 Inspection · Deficiencies cited
- Supervision & ratios Serious
  One caregiver was observed supervising a group of 28 children. Note: The maximum size of the group was 26 children per caregiver.
  
  HHSC 744.1601 — Child/ Caregiver Ratio
  
  HHSC risk weight: Medium High. Corrected 2023-01-16. Correction verified 2023-01-23.
- Illness & medication
  I observed one expired child's medication in the medicine box. This was corrected when the site director removed the expired medication.
  
  HHSC 744.2659 — Medication No Longer Used
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2023-01-12.
HHSC inspection history
Feb 7, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for AlphaBEST @ Sparks ? Frisco, 8200 OTIS DR, Frisco, TX 75036-4302 (operation ID 275715, operation number 850834), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.