Thigpen Zavala Head Start

2500 GALVESTON AVE, Mcallen, TX 78501 · Hidalgo County

8cited violations

0serious

21inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 108
Ages: Pre-Kindergarten
Hours: 07:00 AM-04:30 PM
Director / administrator: Marisa Casares
Phone: (956) 657-7870
Regulated since: Dec 9, 2021
HHSC IDs: Operation 1379957 · number 1722732
Official record: HHSC Child Care Search

Violations by category

Supervision & ratios 4
Safety & premises 2
Other 2

Year by year

Year	Violations	Serious	Main categories
2023	4	0	Supervision & ratios (2), Safety & premises (2)
2022	4	0	Supervision & ratios (2), Other (2)

Inspections, investigations & assessments

Sep 8, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 8, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Sep 10, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 10, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Sep 10, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Sep 10, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Nov 9, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Nov 9, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Oct 24, 2023 Inspection · Deficiencies cited
- Supervision & ratios
  There are three red ant piles within operation's playground. Part of the playground fence fell over and is leaning towards the inside of the playground. Note: Provider sent work order to Head Start HeadQuarters and ISD.
  
  HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
  
  HHSC risk weight: Medium High. Corrected 2023-11-07. Correction verified 2023-11-09.
- Safety & premises
  Emergency plan for a child with a food allergy is missing the possible symptoms if exposed to a food on the list and the steps to take if the child has an allergic reaction.
  
  HHSC 746.3819 — Food Allergy Emergency Plan Signed by Parents and Health Care Professional
  
  HHSC risk weight: Medium High. Corrected 2023-10-31. Correction verified 2023-10-26.
HHSC inspection history · no longer published by HHSC; kept here
Oct 24, 2023 Inspection · Deficiencies cited
- Supervision & ratios
  There are three red ant piles within operation's playground. Part of the playground fence fell over and is leaning towards the inside of the playground. Note: Provider sent work order to Head Start HeadQuarters and ISD.
  
  HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
  
  HHSC risk weight: Medium High. Corrected 2023-11-07. Correction verified 2023-11-09.
- Safety & premises
  Emergency plan for a child with a food allergy is missing the possible symptoms if exposed to a food on the list and the steps to take if the child has an allergic reaction.
  
  HHSC 746.3819 — Food Allergy Emergency Plan Signed by Parents and Health Care Professional
  
  HHSC risk weight: Medium High. Corrected 2023-10-31. Correction verified 2023-10-26.
HHSC inspection history
Aug 23, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Aug 23, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Aug 10, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Aug 10, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Nov 15, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Nov 15, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
May 13, 2022 Inspection · Deficiencies cited
- Supervision & ratios
  Operation has a slide in the playground whose base has started to corrode.
  
  HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
  
  HHSC risk weight: Medium High. Corrected 2022-05-22. Correction verified 2022-05-16.
- Other
  Napping mats in classrooms 1 and 2 were not labeled with the children's names nor number assigned.
  
  HHSC 746.4503(b) — Cots, Beds, Mats Labeled With Child's Name
  
  HHSC risk weight: Medium. Corrected 2022-05-16. Correction verified 2022-05-16.
HHSC inspection history
May 13, 2022 Inspection · Deficiencies cited
- Supervision & ratios
  Operation has a slide in the playground whose base has started to corrode.
  
  HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
  
  HHSC risk weight: Medium High. Corrected 2022-05-22. Correction verified 2022-05-16.
- Other
  Napping mats in classrooms 1 and 2 were not labeled with the children's names nor number assigned.
  
  HHSC 746.4503(b) — Cots, Beds, Mats Labeled With Child's Name
  
  HHSC risk weight: Medium. Corrected 2022-05-16. Correction verified 2022-05-16.
HHSC inspection history · no longer published by HHSC; kept here
Dec 1, 2021 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Dec 1, 2021 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 30, 2021 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Thigpen Zavala Head Start, 2500 GALVESTON AVE, Mcallen, TX 78501-7775 (operation ID 1379957, operation number 1722732), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.