YWCA Dr. Sue Shook A/s Program

13777 PASEO DEL ESTE DR, El Paso, TX 79928 · El Paso County

10cited violations

0serious

20inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 85
Ages: Pre-Kindergarten, School
Hours: 02:30 PM-06:00 PM
Phone: (915) 519-0000
Regulated since: Oct 12, 2015
HHSC IDs: Operation 1175377 · number 1562360- 5531
Official record: HHSC Child Care Search

Violations by category

Supervision & ratios 2
Safety & premises 4
Staff background & training 4

Year by year

Year	Violations	Main categories
2026	2	Safety & premises (2)
2025	4	Supervision & ratios (2), Staff background & training (2)
2022	4	Safety & premises (2), Staff background & training (2)

Inspections, investigations & assessments

Sep 9, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 9, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Apr 22, 2026 Inspection · Deficiencies cited
- Safety & premises
  A fire drill was not conducted for the month of March. This was corrected when a fire drill was conducted during inspection and the children were able to safely exit the building within 3 minutes.
  
  HHSC 744.3559(1) — Fire Drill Monthly - Exit in 3 Minutes
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-04-22.
HHSC inspection history · no longer published by HHSC; kept here
Apr 22, 2026 Inspection · Deficiencies cited
- Safety & premises
  A fire drill was not conducted for the month of March. This was corrected when a fire drill was conducted during inspection and the children were able to safely exit the building within 3 minutes.
  
  HHSC 744.3559(1) — Fire Drill Monthly - Exit in 3 Minutes
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-04-22.
HHSC inspection history
Dec 12, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Dec 12, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Nov 19, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Nov 19, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Nov 18, 2025 Report · Deficiencies cited
- Supervision & ratios
  During a DFPS investigation, it was determined that two caregivers were caring for 60+ children.
  
  HHSC 744.1601 — Child/ Caregiver Ratio
  
  HHSC risk weight: Medium High. Corrected 2025-12-12. Correction verified 2025-12-12.
HHSC inspection history
Nov 18, 2025 Report · Deficiencies cited
- Supervision & ratios
  During a DFPS investigation, it was determined that two caregivers were caring for 60+ children.
  
  HHSC 744.1601 — Child/ Caregiver Ratio
  
  HHSC risk weight: Medium High. Corrected 2025-12-12. Correction verified 2025-12-12.
HHSC inspection history · no longer published by HHSC; kept here
Sep 2, 2025 Inspection · Deficiencies cited
- Staff background & training
  Three staff files were not available upon request.
  
  HHSC 744.801(2) — Required Records Maintained and Made Available - Personnel and Training Records
  
  HHSC risk weight: Medium. Corrected 2025-09-12. Correction verified 2025-09-10.
HHSC inspection history · no longer published by HHSC; kept here
Sep 2, 2025 Inspection · Deficiencies cited
- Staff background & training
  Three staff files were not available upon request.
  
  HHSC 744.801(2) — Required Records Maintained and Made Available - Personnel and Training Records
  
  HHSC risk weight: Medium. Corrected 2025-09-12. Correction verified 2025-09-10.
HHSC inspection history
Sep 6, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 6, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Sep 27, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 27, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Nov 30, 2022 Inspection · Deficiencies cited
- Staff background & training
  The program director was missing the required hour of annual abuse/neglect training.
  
  HHSC 744.1311(c) — Documented Annual Training-1 Hours prevention, recognition, and reporting of child maltreatment
  
  HHSC risk weight: Medium. Corrected 2022-12-06. Correction verified 2022-12-01.
HHSC inspection history
Nov 30, 2022 Inspection · Deficiencies cited
- Staff background & training
  The program director was missing the required hour of annual abuse/neglect training.
  
  HHSC 744.1311(c) — Documented Annual Training-1 Hours prevention, recognition, and reporting of child maltreatment
  
  HHSC risk weight: Medium. Corrected 2022-12-06. Correction verified 2022-12-01.
HHSC inspection history · no longer published by HHSC; kept here
Jan 18, 2022 Inspection · Deficiencies cited
- Safety & premises
  A child in care had food allergies that required an emergency plan and their allergy list was not posted. This was corrected during the inspection when the list was posted.
  
  HHSC 744.401(9) — Posting-Requirements -Food Allergy Emergency Plan
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-01-18.
HHSC inspection history
Jan 18, 2022 Inspection · Deficiencies cited
- Safety & premises
  A child in care had food allergies that required an emergency plan and their allergy list was not posted. This was corrected during the inspection when the list was posted.
  
  HHSC 744.401(9) — Posting-Requirements -Food Allergy Emergency Plan
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-01-18.
HHSC inspection history · no longer published by HHSC; kept here

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for YWCA Dr. Sue Shook A/S Program, 13777 PASEO DEL ESTE DR, El Paso, TX 79928-8436 (operation ID 1175377, operation number 1562360- 5531), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.