New Hope Christian School
118 CEDAR RD, Big Spring, TX 79720 · Howard County
Program
- Type
- Licensed center
- Licensed capacity
- 175
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:15 AM-05:30 PM
- Director / administrator
- Vicki Parnell
- Phone
- (432) 263-0203
- Regulated since
- May 13, 2003
- HHSC IDs
- Operation 217299 · number 823365
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2025 | 2 | 2 | Supervision & ratios (1), Safety & premises (1) |
| 2024 | 2 | 2 | Staff background & training (2) |
| 2023 | 2 | 2 | Safety & premises (2) |
| 2021 | 8 | 4 | Illness & medication (2), Supervision & ratios (1), Safety & premises (1), Food & allergies (2), Staff background & training (2) |
Enforcement actions
- Seen Oct 1, 2026 — Conditions on permit (HHSC operation record)
HHSC publishes these as current flags on the operation, not as dated actions. The date shown is when this site first saw the flag. The HHSC Child Care Search has the details.
Inspections, investigations & assessments
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Sep 10, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 14, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 9, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 6, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Dec 19, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 17, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Sep 19, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 19, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Sep 16, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 31, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 21, 2025 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
This standard was found to be out of compliance when caregivers failed to act quickly and tend to a barefoot child on a hot surface on the outdoor playground during a mid to high 90-degree afternoon, resulting in the child sustaining 2nd degree burns on their foot after standing on the very hot surface for 27 seconds. The operation staff failed to provide sufficient information to the parent about the seriousness of the injury during the contact with the parent.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2025-09-02. Correction verified 2025-09-16.
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Safety & premises Serious
This standard was found to be out of compliance when staff did not immediately notify a parent of a serious injury requiring medical treatment. The staff delayed 25 minutes before contacting the parent or other emergency contact.
HHSC 746.307(b)(1) — AP Parental Communication - Injury Requires Treatment by Health Care Professional or Hospitalization
HHSC risk weight: Medium High. Corrected 2025-09-02. Correction verified 2025-09-16.
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Supervision & ratios Serious
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Aug 15, 2024 Inspection · Deficiencies cited
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Staff background & training Serious
A caregiver without a fingerprint check was in the classroom with direct access to children and counted in ratio. This was corrected at inspection when the caregiver was removed from the classroom.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2024-08-15. Correction verified 2024-08-28.
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Staff background & training Serious
Two new caregivers hired July and august 2024 were solely in charge of an infant room of six infants ages 12 - 17 months and have not completed CPR/First Aid certification. This was corrected at inspection when a qualified caregiver with CPR/First Aid was placed in the classroom.
HHSC 746.1315(b) — Each Caregiver and the Director Must Have Current Training in pediatric CPR
HHSC risk weight: Medium High. Corrected 2024-08-15. Correction verified 2024-08-28.
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Staff background & training Serious
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Aug 8, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Oct 5, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 26, 2023 Inspection · Deficiencies cited
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Safety & premises Serious
A two month old infant was laid down on the crib with a soft burping cloth on the chest and neck.
HHSC 746.2415(b) — AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age
HHSC risk weight: High. Corrected 2023-09-26. Correction verified 2023-10-05.
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Safety & premises Serious
An infant was asleep in a bouncy seat for an unknown length of time. This was corrected at inspection when the caregiver got up to place the child in the crib.
HHSC 746.2426(a)(1) — Infant May Not Sleep in a Restrictive Device
HHSC risk weight: High. Corrected 2023-09-26. Correction verified 2023-10-05.
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Safety & premises Serious
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May 16, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 27, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Feb 3, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 26, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Jan 26, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Oct 7, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 21, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 9, 2021 Report · Deficiencies cited
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Supervision & ratios Serious
This standard was evaluated and found to be out of compliance. An infant crawled out of the classroom and was found alone in the hallway by another caregiver. It is not known how long the infant had been in the hallway.
HHSC 746.1203(4) — Responsibilities of Caregivers- Supervision of Children
HHSC risk weight: High. Corrected 2022-01-10. Correction verified 2022-01-21.
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Supervision & ratios Serious
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Nov 3, 2021 Assessment · Deficiencies cited
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Staff background & training Serious
Fourteen staff of 16 evaluated have completed on line CPR/First Aid training.
HHSC 746.1315(b) — Each Caregiver and the Director Must Have Current Training in pediatric CPR
HHSC risk weight: Medium High. Corrected 2021-11-12. Correction verified 2021-11-04.
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Food & allergies
Six infants not yet on table food, do not have current infant feeding instructions.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2021-11-08. Correction verified 2021-11-04.
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Illness & medication
One child enrolled does not have a copy of immunizations on file at the operation.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2021-11-08. Correction verified 2021-11-04.
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Staff background & training Serious
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Oct 14, 2021 Inspection · Deficiencies cited
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Staff background & training Serious
Fourteen staff of 16 evaluated have completed on line CPR/First Aid training.
HHSC 746.1315(b) — Each Caregiver and the Director Must Have Current Training in pediatric CPR
HHSC risk weight: Medium High. Corrected 2021-10-22. Correction verified 2021-11-03.
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Food & allergies
Six infants not yet on table food, do not have current infant feeding instructions.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2021-10-15. Correction verified 2021-11-03.
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Safety & premises Serious
A fire inspection has not been conducted since September 2020.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2021-10-22. Correction verified 2021-11-02.
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Illness & medication
One child enrolled does not have a copy of immunizations on file at the operation.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2021-10-21. Correction verified 2021-11-03.
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Staff background & training Serious
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.