The Learning Experience
701 FM 685, Pflugerville, TX 78660 · Travis County
Program
- Type
- Licensed center
- Licensed capacity
- 200
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:30 PM
- Director / administrator
- Pheonix Sossen
- Phone
- (512) 202-3261
- Regulated since
- Jun 12, 2020
- HHSC IDs
- Operation 1344244 · number 1700538
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 11 | 8 | Illness & medication (1), Supervision & ratios (5), Staff background & training (1), Records & paperwork (1), Other (3) |
| 2025 | 25 | 17 | Cleanliness & sanitation (2), Illness & medication (2), Supervision & ratios (9), Staff background & training (2), Other (10) |
| 2024 | 9 | 9 | Supervision & ratios (5), Safety & premises (1), Staff background & training (2), Other (1) |
| 2023 | 8 | 5 | Supervision & ratios (3), Safety & premises (1), Staff background & training (2), Records & paperwork (2) |
| 2022 | 1 | 1 | Supervision & ratios (1) |
Inspections, investigations & assessments
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Sep 11, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 1, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 4, 2026 Report · Deficiencies cited
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Staff background & training Serious
This standard was found deficient as part of a DFPS investigation when caregiver was not following conditions of a background check.
HHSC 745.635(3) — AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions
HHSC risk weight: High. Corrected 2026-08-18. Correction verified 2026-09-01.
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Staff background & training Serious
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Jul 31, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 29, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Jul 24, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 22, 2026 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
Information obtained throughout the investigation shows that a child was left unsupervised in the hallway while still signed in to care. The assigned caregiver left the area without verifying the child?s whereabouts, resulting in a lapse in supervision.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-08-19. Correction verified 2026-09-01.
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Supervision & ratios Serious
Information obtained throughout the investigation shows the operation did notify parents, but not immediately as required by minimum standards.
HHSC 746.307(b)(4) — Parental Communication - Situation that Placed a Child at Risk
HHSC risk weight: High. Corrected 2026-08-19. Correction verified 2026-09-01.
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Illness & medication
Information obtained throughout the investigation shows the operation did not provide the parent with a copy of the incident report within the required time frame.
HHSC 746.701(5) — Licensing Incident/Illness Report Form - Situations Placing Children at Risk
HHSC risk weight: Medium. Corrected 2026-08-19. Correction verified 2026-09-01.
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Supervision & ratios Serious
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May 27, 2026 Inspection · Deficiencies cited
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Other
8 out of 16 children's infant feeding sheets had not been updated within the last 30 days.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2026-05-29. Correction verified 2026-06-09.
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Other
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Apr 24, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 24, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 13, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 13, 2026 Report · Deficiencies cited
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Other Serious
Information obtained throughout the investigation shows that the caregiver did not share relevant information with the incoming caregiver, including parent instructions and details about the child. As a result, continuity of care was not maintained.
HHSC 746.1203(10) — Responsibilities of Caregivers - Share Information with Incoming Caregivers
HHSC risk weight: Medium High. Corrected 2026-03-12. Correction verified 2026-03-24.
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Other Serious
Information obtained throughout the investigation shows that the caregiver did not ensure she knew which children she was responsible for. As a result, a child was left behind in the classroom.
HHSC 746.1205(a)(1) — Responsibilities of Caregivers - Know children responsible for
HHSC risk weight: High. Corrected 2026-03-12. Correction verified 2026-03-24.
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Supervision & ratios Serious
Information obtained throughout the investigation shows that a caregiver left a child alone in a classroom. The assigned caregiver left the area without verifying the child?s whereabouts, resulting in a lapse in supervision.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-03-12. Correction verified 2026-03-24.
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Other Serious
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Feb 11, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 9, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Jan 30, 2026 Inspection · Deficiencies cited
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Supervision & ratios Serious
A caregiver was out of ratio, when she was observed caring for 7 children instead of 5.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2026-01-30. Correction verified 2026-02-11.
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Supervision & ratios Serious
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Jan 12, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 8, 2026 Report · Deficiencies cited
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Records & paperwork
Information obtained throughout the investigation shows the caregivers reported they used physical force to make a child nap or rest during naptime.
HHSC 746.2905(1) — Children Not Required to Sleep - May Not Force Child to Sleep
HHSC risk weight: Medium. Corrected 2026-02-03. Correction verified 2026-02-11.
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Supervision & ratios Serious
Information obtained throughout the investigation shows the operation did not report an occurrence that placed a child at risk for injury or harm as required.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2026-02-03. Correction verified 2026-02-11.
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Records & paperwork
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Jan 7, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Oct 14, 2025 Inspection · Deficiencies cited
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Supervision & ratios Serious
Upon arrival, observed two caregivers in one classroom with 16 children; SAG - 17 months. This was corrected when the second caregiver in one of the groups arrived to work.
HHSC 746.1609 — Maximum Group Size 13 or More Children
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-10-17.
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Other Serious
Observed the Sit-Up Support Ring being used by an 5 month old infant as a tummy time support pillow. This was corrected when the caregiver removed the Sit-Up support ring from the infant's chest.
HHSC 746.2417(8) — Activities for Infants - Provide Large Muscle Development
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-10-14.
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Supervision & ratios Serious
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Aug 26, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 2, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 1, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Jun 26, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 12, 2025 Inspection · Deficiencies cited
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Other
During the follow up inspection, it was found that the teachers were signing and dating the infant feeding instructions.
HHSC 746.2421(a) — Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
HHSC risk weight: Medium. Corrected 2025-06-20. Correction verified 2025-06-26.
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Cleanliness & sanitation Serious
The toddlers' hands were not washed before eating their breakfast/snack. Prior to mealtime, they were observed playing with toys in the classroom.
HHSC 746.3417(1) — Children Handwashing Before Eating
HHSC risk weight: Medium High. Corrected 2025-06-12. Correction verified 2025-06-26.
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Other
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Jun 5, 2025 Inspection · Deficiencies cited
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Staff background & training Serious
An active background check was unavailable to review for one caregiver who was present and supervising children. This was corrected when the caregiver left the operation.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2025-06-06. Correction verified 2025-06-12.
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Other Serious
One caregiver did not know how many children she was supervising. This was corrected when the caregiver counted the children and corrected her initial answer.
HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
HHSC risk weight: High. Corrected 2025-06-05. Correction verified 2025-06-12.
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Other
Observed children in one classroom sitting at the table without an activity. This was corrected when the caregiver let the children play in centers.
HHSC 746.2205(a)(4) — Written Activity Plan - No Long Waiting Periods
HHSC risk weight: Medium. Corrected at inspection. Corrected 2025-06-05.
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Cleanliness & sanitation Serious
In the toddler room, observed feeding bibs in the handwashing sink. This was correceted when the bibs were removed from the sink.
HHSC 746.2419(8) — Requirements for Feeding Infants - Other Use of Handwashing Sink
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-06-05.
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Staff background & training
Observed three toddlers walking around the classroom with their training cups. This was corrected when the director sat each child down in a chair.
HHSC 746.2505(4)(C) — Furnishings and Equipment for Toddlers - Never Allow Toddlers to Sleep or Walk With Bottles and Training Cups
HHSC risk weight: Medium. Corrected at inspection. Corrected 2025-06-05.
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Other Serious
There was standing water and debirs inside of the sensory table located on the playground. This was corrected when the director dump the water out of the sensory table.
HHSC 746.3407(6) — Empty Water Play Tables, Sanitize Water Play Toys, Wash Hands Before Using
HHSC risk weight: Medium High. Corrected 2025-06-05. Correction verified 2025-06-12.
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Staff background & training Serious
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Apr 30, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 26, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Mar 28, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 26, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Mar 25, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 18, 2025 Report · Deficiencies cited
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Supervision & ratios Serious
The operation failed to provide care consistent with the child?s needs when a child was served food that he was not supposed to consume on two separate dates while in care at the operation.
HHSC 746.1203(4) — Provide care consistent with child's habits, interests, strengths, special needs, including any special supervision needs
HHSC risk weight: Medium High. Corrected 2025-03-31. Correction verified 2025-03-28.
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Supervision & ratios Serious
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Mar 18, 2025 Inspection · Deficiencies cited
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Other Serious
One caregiver did not know how many children she was responsible for during inspection.
HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
HHSC risk weight: High. Corrected 2025-03-18. Correction verified 2025-03-25.
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Other Serious
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Mar 17, 2025 Report · Deficiencies cited
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Supervision & ratios Serious
Good judgement-When a child was exhibiting behavior issues in the class, administration did not provide the caregivers additional resources or support to help the child and protect the safety of the other children in the classroom.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2025-03-21. Correction verified 2025-03-25.
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Supervision & ratios Serious
One child was unsupervised while present at the operation when the child was able to leave their classroom without the assigned caregiver being aware of their whereabouts in the operation.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2025-03-21. Correction verified 2025-03-25.
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Supervision & ratios Serious
The operation was found during an investigation to be out of ratio in one classroom when they had one caregiver with 18-20 children in a classroom that is only supposed to have 15 children with one caregiver.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2025-03-21. Correction verified 2025-03-25.
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Other
Multiple children were found during the investigation to have long waiting periods between activities and/or prolonged periods during which children stand or sit specifically at the front desk and/or in the director?s office.
HHSC 746.2205(a)(4) — Written Activity Plan - No Long Waiting Periods
HHSC risk weight: Medium. Corrected 2025-03-21. Correction verified 2025-03-28.
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Other
It was found during an investigation that children are using tablets which is not part of the activity plan.
HHSC 746.2207(c)(1) — Screen Time Activities - Related to Planned Activities
HHSC risk weight: Medium. Corrected 2025-03-28. Correction verified 2025-03-25.
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Other
One child was found to be using a personal cellular phone and/or tablet throughout the day that exceeds one hour per day.
HHSC 746.2207(c)(3) — Screen Time Activities - Not Exceed One Hour Daily
HHSC risk weight: Medium. Corrected 2025-03-21. Correction verified 2025-03-25.
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Supervision & ratios Serious
One staff raised their voice while disciplining the child humiliating the child in the classroom in front of the other children and staff, blaming the child for being hit by another child while present at the operation. Specifically, using a harsh tone while telling the child it was their fault they were hit for following the other child.
HHSC 746.2805(5) — Prohibited Punishments - Humiliating, Rejecting, Yelling
HHSC risk weight: High. Corrected 2025-03-21. Correction verified 2025-03-25.
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Other Serious
A child was not provided nap or rest time even though the child was in care more than 5 hours.
HHSC 746.2901 — Supervised Naptime Daily
HHSC risk weight: Medium High. Corrected 2025-03-21. Correction verified 2025-03-28.
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Supervision & ratios Serious
It was found during an investigation that there was one incident where a child was unsupervised at the operation that was not reported to CCR.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2025-03-21. Correction verified 2025-03-28.
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Supervision & ratios Serious
The operation was found during an investigation to be serving candy, soda, and cupcakes to a child in care regularly which does meet the meals and snacks must follow the meal patterns established by the U.S. Department of Agriculture (USDA) Child and Adult Care Food Program (CACFP) that is administered by the Texas Department of Agriculture.
HHSC 746.3301(b) — Nutrition and Food Service - Follow Meal Patterns
HHSC risk weight: Medium High. Corrected 2025-03-21. Correction verified 2025-03-25.
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Supervision & ratios Serious
The operation does not have a written operational policy that addresses suspension and expulsion.
HHSC 746.501(a)(8) — Written Operational Policies - Suspension and Expulsion
HHSC risk weight: Medium High. Corrected 2025-03-28. Correction verified 2025-03-28.
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Illness & medication
There was no incident report written for an incident where a child was unsupervised at the operation or for behavioral issues with a child that occurred at the operation.
HHSC 746.701(5) — Licensing Incident/Illness Report Form - Situations Placing Children at Risk
HHSC risk weight: Medium. Corrected 2025-03-28. Correction verified 2025-03-28.
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Supervision & ratios Serious
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Mar 14, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Mar 14, 2025 Report · Deficiencies cited
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Illness & medication
The operation did not share a copy of an incident report with a parent or obtain a parent's signature on it within 48 hours of when the incident occurred.
HHSC 746.707 — Incident/Illness Report Form Shared with Parent
HHSC risk weight: Medium. Corrected 2025-03-19. Correction verified 2025-03-17.
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Illness & medication
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Nov 21, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 30, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 24, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Sep 13, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 26, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 23, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Aug 15, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 14, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Aug 12, 2024 Report · Deficiencies cited (self-report)
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Staff background & training Serious
During an investigation it was discovered the operation was not following the conditions placed on a background check.
HHSC 745.635(3) — AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions
HHSC risk weight: High. Corrected 2024-09-03. Correction verified 2024-09-13.
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Supervision & ratios Serious
During an investigation it was found that children are not being properly supervised when using the Make-Believe Room.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2024-09-02. Correction verified 2024-09-13.
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Staff background & training Serious
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Aug 8, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 8, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Jul 22, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 24, 2024 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
The operation failed to properly notify CCR of an injury to a child that required medical treatment.
HHSC 746.305(a)(2) — AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
HHSC risk weight: Medium High. Corrected 2024-08-14. Correction verified 2024-08-15.
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Supervision & ratios Serious
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Mar 7, 2024 Assessment · Deficiencies cited
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Staff background & training Serious
The operation provided CCR with a falsified training certificate from Shade Tree Learning.
HHSC 746.201(9) — Complying with Laws and Rules
HHSC risk weight: Medium High. Corrected 2024-03-07. Correction verified 2024-03-08.
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Staff background & training Serious
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Feb 27, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 1, 2024 Inspection · Deficiencies cited
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Other Serious
Two caregivers in two classrooms did not know how many children they were responsible for. This was corrected at inspection when the caregivers were made aware of the correct number of children present in each classroom.
HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
HHSC risk weight: High. Corrected 2024-02-01. Correction verified 2024-02-27.
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Safety & premises Serious
Two infant cribs did not have snug fitting sheets on the mattress. This was corrected at inspection when the caregivers changed the sheets.
HHSC 746.2409(a)(2) — Safety Requirements for Cribs - Snug Fitting Sheets
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2024-02-01.
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Supervision & ratios Serious
The operation did not have a sanitation inspection completed in the last 12 months.
HHSC 746.3401(a) — Annual Sanitation Inspection
HHSC risk weight: Medium High. Corrected 2024-02-15. Correction verified 2024-02-13.
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Supervision & ratios Serious
The operation did not have a fire inspection completed within the last 12 months.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2024-02-15. Correction verified 2024-02-13.
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Supervision & ratios Serious
The operation was not conducting monthly fire extinguisher inspections. This was corrected at inspection when the director conducted the monthly check of the fire extinguishers.
HHSC 746.5307(a) — Inspect Fire Extinguishers Monthly
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2024-02-01.
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Other Serious
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Jan 30, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Nov 15, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 6, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 3, 2023 Report · Deficiencies cited
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Supervision & ratios Serious
A child was left on the playground for an unknown amount of time.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2023-10-31. Correction verified 2023-11-15.
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Supervision & ratios Serious
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Sep 26, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 15, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 11, 2023 Report · Deficiencies cited
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Safety & premises Serious
Based on the information obtained, it was determined that an infant was observed sleeping on the floor on top of a boppy pillow.
HHSC 746.2424 — Infants sleep in Designated Crib, Cot, Bed, or Mat
HHSC risk weight: High. Corrected 2023-09-07. Correction verified 2023-09-26.
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Safety & premises Serious
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May 30, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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May 8, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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May 5, 2023 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
A child was left on the playground for approx. ten minutes.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2023-05-08. Correction verified 2023-05-30.
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Supervision & ratios Serious
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Apr 3, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 31, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Feb 28, 2023 Inspection · Deficiencies cited
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Staff background & training Serious
Caregiver with a pending background check was observed supervising children in care. The caregiver was asked to leave the operation during the inspection.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2023-03-02. Correction verified 2023-03-08.
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Staff background & training Serious
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Feb 10, 2023 Inspection · Deficiencies cited
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Staff background & training Serious
A caregiver supervising children in care did not have a complete background check on file. This was corrected when the caregiver left the operation.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2023-02-14. Correction verified 2023-02-23.
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Supervision & ratios
Observed one caregiver supervising 10 children, ages 13 to 18 mos, during naptime. This was corrected when the second caregiver entered the classroom shortly after CCR.
HHSC 746.1613(a) — Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met
HHSC risk weight: Medium. Corrected 2023-02-10. Correction verified 2023-02-28.
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Records & paperwork
Current infant feeding instructions were not available for review for ten of the 18 infant records reviewed
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2023-02-10. Correction verified 2023-02-28.
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Records & paperwork
Hearing and vision screening was not available for review for three of the students records reviewed.
HHSC 746.603(a)(6) — Children's Records - Vision and Hearing Screening
HHSC risk weight: Low. Corrected 2023-02-14. Correction verified 2023-03-08.
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Staff background & training Serious
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Nov 14, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 7, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 3, 2022 Report · Deficiencies cited
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Supervision & ratios Serious
Per the investigation, it was deteremined that a child was left unattended while in care.
HHSC 746.1203(4) — Responsibilities of Caregivers - Supervision of Children
HHSC risk weight: High. Corrected 2022-11-07. Correction verified 2022-11-14.
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Supervision & ratios Serious
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Sep 29, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 11, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 9, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Mar 24, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 5, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 5, 2021 Report · No deficiencies cited
No violations cited on this visit.
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Nov 4, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 3, 2021 Report · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 2, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.