Parent/child INC Midcrown Head Start Elc
8003 MIDCROWN DR, San Antonio, TX 78218 · Bexar County
Program
- Type
- Licensed center
- Licensed capacity
- 100
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:30 AM-04:00 PM
- Director / administrator
- Paloma Benavides
- Phone
- (210) 226-6232
- Regulated since
- Feb 11, 2022
- HHSC IDs
- Operation 1386104 · number 1726706- 825
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2025 | 4 | 1 | Illness & medication (1), Supervision & ratios (1), Staff background & training (1), Records & paperwork (1) |
| 2024 | 1 | 0 | Illness & medication (1) |
| 2023 | 1 | 0 | Other (1) |
| 2022 | 7 | 5 | Illness & medication (2), Supervision & ratios (2), Safety & premises (1), Other (2) |
Inspections, investigations & assessments
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Aug 21, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 20, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Aug 19, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Jan 16, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 9, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 24, 2025 Assessment · Deficiencies cited
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Staff background & training Serious
One of ten caregivers did not take the required CPR course, which must include use of a CPR manikin and both written and hands-on skill-based instruction, practice, and testing. The certification obtained was for an online course.
HHSC 746.1315(b)(1) — CPR Training and Recertification Adhere to Guidelines-skill based
HHSC risk weight: Medium High. Corrected 2025-01-31. Correction verified 2025-01-30.
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Records & paperwork
Four of ten staff didn?t have the Pre Employment Affidavit required for any employees hired after 9/1/2023
HHSC 746.901(5) — Required Personnel Records - Required Affidavit (Form 2912)
HHSC risk weight: Medium Low. Corrected 2025-01-31. Correction verified 2025-01-29.
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Staff background & training Serious
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Jan 16, 2025 Inspection · Deficiencies cited
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Supervision & ratios
Expired items listed were found in first aid kit: 10 packages of emergency water (Exp 8/24); 2 packages of emergency food ration (exp 11/24); unopened box of antiseptic wipes/burn cream/antibiotic ointment (exp 3/22); unopened package of eye care treatment (exp 3/24/22) Note: This was corrected at inspection when items were removed/thrown out.
HHSC 746.4003(b) — First Aid Kit - Supplies Not Expired
HHSC risk weight: Medium. Corrected at inspection. Corrected 2025-01-16.
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Illness & medication
One of ten children's record did not have an up to date immunization record in their file.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2025-02-14. Correction verified 2025-01-30.
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Supervision & ratios
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Nov 21, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 24, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 18, 2024 Report · No deficiencies cited
No violations cited on this visit.
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May 6, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 25, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Jan 31, 2024 Inspection · Deficiencies cited
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Illness & medication
One of ten children's files reviewed did not include an up-to-date immunization record.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2024-02-28. Correction verified 2024-01-31.
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Illness & medication
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Nov 28, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Feb 15, 2023 Assessment · No deficiencies cited
No violations cited on this visit.
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Feb 7, 2023 Inspection · Deficiencies cited
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Other
The Childen's Product Certification Form 2885 was last certified on 10.19.21. NOTE: This was corrected at inspection.
HHSC 746.4135(b) — Children's Products- Annual Certification
HHSC risk weight: Medium. Corrected at inspection. Corrected 2023-02-07.
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Other
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Dec 15, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 9, 2022 Report · Deficiencies cited
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Supervision & ratios Serious
Based upon information gathered as a result of this investigation and interviews conducted it was determined that the operation did not notify a parent of a situation that placed their child at risk.
HHSC 746.307(b)(4) — Parental Communication - Situation that Placed a Child at Risk
HHSC risk weight: Medium High. Corrected 2023-01-04. Correction verified 2023-01-04.
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Supervision & ratios Serious
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Aug 30, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 24, 2022 Inspection · Deficiencies cited
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Supervision & ratios Serious
At the time of the inspection 11 infants (0-17months) were in care when the operation is licensed for 10 based on the permit.
HHSC 746.201(11) — AP Ensure total number of children both at & away from center within capacity
HHSC risk weight: High. Corrected 2022-08-24. Correction verified 2022-08-30.
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Other
Three of the six infants did not have updated feeding schedules.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2022-08-24. Correction verified 2022-08-26.
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Illness & medication Serious
One of the two medication action plans was not signed or dated by the parent.
HHSC 746.3803(a)(1) — Medication Authorization - Signed and Dated
HHSC risk weight: Medium High. Corrected 2022-08-24. Correction verified 2022-08-26.
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Safety & premises Serious
The emergency preparedness plan did not specify procedures: Reunifying NOTE: This was corrected when a written procedure was created.
HHSC 746.5202(1) — Emergency Preparedness Plan - Evacuation, relocation, and sheltering/lock-down procedures
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-09-24.
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Illness & medication
One of the ten children files did not have a current immunization on file. NOTE: This was corrected when current immunization records were provided.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-08-24.
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Supervision & ratios Serious
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Jan 12, 2022 Inspection · Deficiencies cited
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Other Serious
A two month old infant was observed sleeping with bib and lanyard attached to them. This was corrected at inspection when director removed the bib and lanyard from the sleeping infant.
HHSC 746.2401(6) — Basic Requirements for Infants - Free from Choking Objects That May Cause Choking in Infants or Toddlers
HHSC risk weight: High. Corrected at inspection. Corrected 2022-01-12.
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Other Serious
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Nov 8, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 18, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 8, 2021 Report · No deficiencies cited
No violations cited on this visit.
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Oct 7, 2021 Report · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.