Jack And Jen Child Care Center

123 S MCKOWN AVE, Sherman, TX 75092 · Grayson County

10cited violations

2serious

20inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 125
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 06:30 AM-06:00 PM
Director / administrator: Andrea Neace
Phone: (903) 893-0804
Regulated since: May 13, 2024
HHSC IDs: Operation 1475223 · number 1794885
Official record: HHSC Child Care Search

Violations by category

Illness & medication 2
Supervision & ratios 4
Safety & premises 4

Year by year

Year	Violations	Serious	Main categories
2026	10	2	Illness & medication (2), Supervision & ratios (4), Safety & premises (4)

Inspections, investigations & assessments

Sep 14, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 14, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Jul 16, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jul 16, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Jun 2, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Jun 2, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 27, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 27, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
May 8, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
May 8, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 7, 2026 Report · Deficiencies cited
- Supervision & ratios
  This standard was evaluated as part of an investigation and determined to be deficient. Evidence was obtained to support a claim that the operation did not notify parents at pick up that their child had been bitten while in care.
  
  HHSC 746.307(c) — Parental Notification of Less Serious Injuries
  
  HHSC risk weight: Medium. Corrected 2026-06-05. Correction verified 2026-07-16.
HHSC inspection history
May 7, 2026 Report · Deficiencies cited
- Supervision & ratios
  This standard was evaluated as part of an investigation and determined to be deficient. Evidence was obtained to support a claim that the operation did not notify parents at pick up that their child had been bitten while in care.
  
  HHSC 746.307(c) — Parental Notification of Less Serious Injuries
  
  HHSC risk weight: Medium. Corrected 2026-06-05. Correction verified 2026-07-16.
HHSC inspection history · no longer published by HHSC; kept here
Apr 27, 2026 Inspection · Deficiencies cited
- Supervision & ratios
  During a review of operation records, it was determined that the operation's last gas inspection was conducted on 03/20/2024. Gas inspections must be conducted every two years.
  
  HHSC 746.5403(a) — Gas Leak Inspection - Natural Gas
  
  HHSC risk weight: Medium High. Corrected 2026-05-11. Correction verified 2026-04-30.
- Safety & premises
  During an evaluation of children records, it was found that two children did not have information for a physician or emergency care facility in their file.
  
  HHSC 746.605(10) — Required Admission Information - Physician Information
  
  HHSC risk weight: Medium. Corrected 2026-05-04. Correction verified 2026-05-04.
- Safety & premises
  During an evaluation of children records, it was found that two children do not have an emergency contact address listed in their file.
  
  HHSC 746.605(6) — Required Admission Information - Emergency Contact
  
  HHSC risk weight: Medium High. Corrected 2026-05-04. Correction verified 2026-05-04.
- Illness & medication Serious
  During an evaluation of children records, it was determined that one child did not have an immunization record in their file.
  
  HHSC 746.613(a) — Required Immunizations
  
  HHSC risk weight: High. Corrected 2026-05-11. Correction verified 2026-04-30.
HHSC inspection history · no longer published by HHSC; kept here
Apr 27, 2026 Inspection · Deficiencies cited
- Supervision & ratios
  During a review of operation records, it was determined that the operation's last gas inspection was conducted on 03/20/2024. Gas inspections must be conducted every two years.
  
  HHSC 746.5403(a) — Gas Leak Inspection - Natural Gas
  
  HHSC risk weight: Medium High. Corrected 2026-05-11. Correction verified 2026-04-30.
- Safety & premises
  During an evaluation of children records, it was found that two children did not have information for a physician or emergency care facility in their file.
  
  HHSC 746.605(10) — Required Admission Information - Physician Information
  
  HHSC risk weight: Medium. Corrected 2026-05-04. Correction verified 2026-05-04.
- Safety & premises
  During an evaluation of children records, it was found that two children do not have an emergency contact address listed in their file.
  
  HHSC 746.605(6) — Required Admission Information - Emergency Contact
  
  HHSC risk weight: Medium High. Corrected 2026-05-04. Correction verified 2026-05-04.
- Illness & medication Serious
  During an evaluation of children records, it was determined that one child did not have an immunization record in their file.
  
  HHSC 746.613(a) — Required Immunizations
  
  HHSC risk weight: High. Corrected 2026-05-11. Correction verified 2026-04-30.
HHSC inspection history
May 12, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 12, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Nov 21, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Nov 21, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Apr 23, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Apr 23, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Jack and Jen Child Care Center, 123 S MCKOWN AVE, Sherman, TX 75092-7413 (operation ID 1475223, operation number 1794885), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.