Head Start Pilgrim School
500 PILGRIM DR, San Antonio, TX 78213 · Bexar County
Program
- Type
- Licensed center
- Licensed capacity
- 68
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:30 AM-05:30 PM
- Director / administrator
- Kathleen Boyd
- Phone
- (210) 525-0350
- Regulated since
- Feb 9, 2011
- HHSC IDs
- Operation 710428 · number 1185606
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2025 | 4 | 2 | Illness & medication (1), Supervision & ratios (2), Staff background & training (1) |
| 2024 | 1 | 0 | Supervision & ratios (1) |
| 2023 | 2 | 0 | Staff background & training (1), Records & paperwork (1) |
Inspections, investigations & assessments
-
Feb 23, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 6, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Mar 11, 2025 Inspection · Deficiencies cited
-
Staff background & training
Five staff files do not have training available for review during an inspection in the required topics: Understanding building and physical premises safety, including identification and protection from hazards, and Handling, storing, and disposing of hazardous materials.
HHSC 746.1309(e) — Documented Annual Training- Required Content
HHSC risk weight: Medium. Corrected 2025-04-18. Correction verified 2025-04-29.
-
Staff background & training
-
Feb 14, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 13, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Feb 2, 2025 Report · Deficiencies cited
-
Supervision & ratios Serious
It is found during a DFPS investigation a child left their classroom unsupervised, and wandered to the outdoor playground.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2025-02-27. Correction verified 2025-03-11.
-
Supervision & ratios Serious
It is found during a DFPS investigation that the operation failed to report a child leaving the classroom unsupervised, exiting the building through doors leading to the playground.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2025-02-27. Correction verified 2025-03-11.
-
Illness & medication
It is found during a DFPS investigation that an incident report regarding a child leaving a classroom unsupervised was written and not shared with the child's parent.
HHSC 746.707 — Incident/Illness Report Form Shared with Parent
HHSC risk weight: Medium. Corrected 2025-02-27. Correction verified 2025-03-11.
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Supervision & ratios Serious
-
Sep 19, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Sep 13, 2024 Report · No deficiencies cited
No violations cited on this visit.
-
Jul 9, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 18, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jan 17, 2024 Assessment · Deficiencies cited
-
Supervision & ratios
The operation did not complete the requirement of reporting the number of employees that left in 2023 by 1/15/2024.
HHSC 746.303(b) — Report Number of Employees
HHSC risk weight: Medium Low. Corrected 2024-01-19. Correction verified 2024-01-19.
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Supervision & ratios
-
Dec 8, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Dec 7, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Jun 6, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 26, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Apr 18, 2023 Inspection · Deficiencies cited
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Staff background & training
10 files were reviewed, 3 caregivers do not have training certificates indicating training in Emergency preparedness, Preventing and controlling the spread of communicable diseases, Administering medication, Preventing and responding to emergencies due to food or an allergic reaction, Understanding building and physical premises safety, and Handling, storing, and disposing of hazardous materials.
HHSC 746.1309(e) — Documented Annual Training- Required Content
HHSC risk weight: Medium. Corrected 2023-05-12. Correction verified 2023-05-02.
-
Records & paperwork
3 employee does not have Affidavits in their employee files available for review.
HHSC 746.901(4) — Required Personnel Records - Required Affidavit
HHSC risk weight: Medium Low. Corrected at inspection. Corrected 2023-04-18.
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Staff background & training
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Mar 31, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 6, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 28, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 22, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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May 27, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 19, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 29, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 17, 2021 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Nov 12, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 9, 2021 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Nov 9, 2021 Report · No deficiencies cited
No violations cited on this visit.
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Oct 15, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.