Helping Hands Child Care INC

1700 W POLO RD STE 240, Grand Prairie, TX 75052 · Dallas County

6cited violations

0serious

16inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 102
Ages: Toddler, Pre-Kindergarten, School
Hours: 06:00 AM-06:30 PM
Director / administrator: Patricia Wright
Phone: (972) 623-3784
Regulated since: Dec 11, 2003
HHSC IDs: Operation 239077 · number 834177
Official record: HHSC Child Care Search

Violations by category

Supervision & ratios 2
Safety & premises 2
Other 2

Year by year

Year	Violations	Main categories
2026	2	Other (2)
2024	2	Safety & premises (2)
2023	2	Supervision & ratios (2)

Inspections, investigations & assessments

Aug 27, 2026 Inspection · Deficiencies cited
- Other
  One out of ten student files are missing a health statement.
  
  HHSC 746.611(b) — Health Statement on File within 1 Week of Admission
  
  HHSC risk weight: Medium. Corrected 2026-09-17. Correction verified 2026-09-14.
HHSC inspection history · no longer published by HHSC; kept here
Aug 27, 2026 Inspection · Deficiencies cited
- Other
  One out of ten student files are missing a health statement.
  
  HHSC 746.611(b) — Health Statement on File within 1 Week of Admission
  
  HHSC risk weight: Medium. Corrected 2026-09-17. Correction verified 2026-09-14.
HHSC inspection history
Oct 16, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Oct 16, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 9, 2025 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 9, 2025 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Dec 5, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Dec 5, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Feb 22, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Feb 22, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Feb 8, 2024 Inspection · Deficiencies cited
- Safety & premises
  The vehicles did not have documentation for the purchase date of the vehicles and were missing a child safety alarm.
  
  HHSC 746.5627 — Required Vehicle Documentation - date of lease or purchase for each vehicle
  
  HHSC risk weight: Medium. Corrected 2024-02-15. Correction verified 2024-02-22.
HHSC inspection history · no longer published by HHSC; kept here
Feb 8, 2024 Inspection · Deficiencies cited
- Safety & premises
  The vehicles did not have documentation for the purchase date of the vehicles and were missing a child safety alarm.
  
  HHSC 746.5627 — Required Vehicle Documentation - date of lease or purchase for each vehicle
  
  HHSC risk weight: Medium. Corrected 2024-02-15. Correction verified 2024-02-22.
HHSC inspection history
May 31, 2023 Inspection · Deficiencies cited
- Supervision & ratios
  The 4yr classroom was over ratio by three children.
  
  HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-05-31.
HHSC inspection history · no longer published by HHSC; kept here
May 31, 2023 Inspection · Deficiencies cited
- Supervision & ratios
  The 4yr classroom was over ratio by three children.
  
  HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-05-31.
HHSC inspection history
Jul 19, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jul 19, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Helping Hands Child Care Inc, 1700 W POLO RD STE 240, Grand Prairie, TX 75052-1822 (operation ID 239077, operation number 834177), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.