Little Big Minds Learning Center

2810 HILLCREST DR, Balcones Heights, TX 78201 · Bexar County

18cited violations

4serious

6inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 41
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 06:30 AM-06:00 PM
Director / administrator: Lissa Valero
Phone: (210) 708-7739
Regulated since: Jun 9, 2026
HHSC IDs: Operation 1530996 · number 1835387
Official record: HHSC Child Care Search

Violations by category

Cleanliness & sanitation 4
Supervision & ratios 4
Safety & premises 6
Other 4

Year by year

Year	Violations	Serious	Main categories
2026	18	4	Cleanliness & sanitation (4), Supervision & ratios (4), Safety & premises (6), Other (4)

Inspections, investigations & assessments

Sep 9, 2026 Inspection · Deficiencies cited
- Other
  A caregiver was unable to provide an accurate age of a child in her care. When asked, the caregiver looked to the director to provide an accurate age of the children.
  
  HHSC 746.1205(a)(3) — Responsibilities of Caregivers - Know children's names and ages
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-09-09.
- Other
  One of the three infant feeding instructions was dated 7/22/26. Another form was not dated, CCR inspector was unable to determine if the form had been reviewed and sign within the last 30 days.
  
  HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
  
  HHSC risk weight: Medium. Corrected 2026-09-10. Correction verified 2026-09-14.
- Cleanliness & sanitation Serious
  A can of air freshener was placed on the toilet tank lid in the children's bathroom, making it accessible to children. Noted: this was corrected during the inspection when the air freshener was removed.
  
  HHSC 746.3407(12) — Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
  
  HHSC risk weight: High. Corrected at inspection. Corrected 2026-09-09.
HHSC inspection history · no longer published by HHSC; kept here
Sep 9, 2026 Inspection · Deficiencies cited
- Other
  A caregiver was unable to provide an accurate age of a child in her care. When asked, the caregiver looked to the director to provide an accurate age of the children.
  
  HHSC 746.1205(a)(3) — Responsibilities of Caregivers - Know children's names and ages
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-09-09.
- Other
  One of the three infant feeding instructions was dated 7/22/26. Another form was not dated, CCR inspector was unable to determine if the form had been reviewed and sign within the last 30 days.
  
  HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
  
  HHSC risk weight: Medium. Corrected 2026-09-10. Correction verified 2026-09-14.
- Cleanliness & sanitation Serious
  A can of air freshener was placed on the toilet tank lid in the children's bathroom, making it accessible to children. Noted: this was corrected during the inspection when the air freshener was removed.
  
  HHSC 746.3407(12) — Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
  
  HHSC risk weight: High. Corrected at inspection. Corrected 2026-09-09.
HHSC inspection history
Jun 5, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Jun 5, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 26, 2026 Inspection · Deficiencies cited
- Safety & premises Serious
  Several small plastic play food were in the toddler classroom and posed a choking hazard. Note: This was corrected at inspection when the director removed the items from the classroom.
  
  HHSC 746.2501(5) — Care Requirements for Toddlers - Free from Choking Objects That May Cause Choking in Infants or Toddlers
  
  HHSC risk weight: High. Corrected 2026-05-26. Correction verified 2026-06-05.
- Supervision & ratios
  The operation has not had a sanitation inspection conducted.
  
  HHSC 746.3401(a) — Annual Sanitation Inspection
  
  HHSC risk weight: Medium High. Corrected 2026-06-02. Correction verified 2026-06-05.
- Safety & premises
  Four metal bars, measuring 1 1/2 inch to 1 inch were protruding out of the ground on the playground.
  
  HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
  
  HHSC risk weight: Medium High. Corrected 2026-06-02. Correction verified 2026-06-05.
- Cleanliness & sanitation
  Paint was peeling on a wall of the infant classroom.
  
  HHSC 746.3407(9) — Floors, ceilings and Walls in Good Repair and Clean
  
  HHSC risk weight: Medium High. Corrected 2026-06-02. Correction verified 2026-06-05.
- Supervision & ratios
  The operation did not have the following posted: emergency evacuation/relocation diagram, activity plan, keeping children safe, and emergency telephones numbers.
  
  HHSC 746.401(11) — Required Postings-Licensing notices with instructions to post
  
  HHSC risk weight: Medium. Corrected 2026-06-02. Correction verified 2026-06-05.
- Safety & premises
  The evacuation diagram was missing the designated location outside of the child-care center where all caregivers and children meet.
  
  HHSC 746.5207(a)(3) — Emergency Evacuation and Relocation Diagram - Designated Location
  
  HHSC risk weight: Medium High. Corrected 2026-06-02. Correction verified 2026-06-05.
HHSC inspection history · no longer published by HHSC; kept here
May 26, 2026 Inspection · Deficiencies cited
- Safety & premises Serious
  Several small plastic play food were in the toddler classroom and posed a choking hazard. Note: This was corrected at inspection when the director removed the items from the classroom.
  
  HHSC 746.2501(5) — Care Requirements for Toddlers - Free from Choking Objects That May Cause Choking in Infants or Toddlers
  
  HHSC risk weight: High. Corrected 2026-05-26. Correction verified 2026-06-05.
- Supervision & ratios
  The operation has not had a sanitation inspection conducted.
  
  HHSC 746.3401(a) — Annual Sanitation Inspection
  
  HHSC risk weight: Medium High. Corrected 2026-06-02. Correction verified 2026-06-05.
- Safety & premises
  Four metal bars, measuring 1 1/2 inch to 1 inch were protruding out of the ground on the playground.
  
  HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
  
  HHSC risk weight: Medium High. Corrected 2026-06-02. Correction verified 2026-06-05.
- Cleanliness & sanitation
  Paint was peeling on a wall of the infant classroom.
  
  HHSC 746.3407(9) — Floors, ceilings and Walls in Good Repair and Clean
  
  HHSC risk weight: Medium High. Corrected 2026-06-02. Correction verified 2026-06-05.
- Supervision & ratios
  The operation did not have the following posted: emergency evacuation/relocation diagram, activity plan, keeping children safe, and emergency telephones numbers.
  
  HHSC 746.401(11) — Required Postings-Licensing notices with instructions to post
  
  HHSC risk weight: Medium. Corrected 2026-06-02. Correction verified 2026-06-05.
- Safety & premises
  The evacuation diagram was missing the designated location outside of the child-care center where all caregivers and children meet.
  
  HHSC 746.5207(a)(3) — Emergency Evacuation and Relocation Diagram - Designated Location
  
  HHSC risk weight: Medium High. Corrected 2026-06-02. Correction verified 2026-06-05.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Little Big Minds Learning Center, 2810 HILLCREST DR, Balcones Heights, TX 78201-7046 (operation ID 1530996, operation number 1835387), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.