Hope's Children Academy
8500 COOK RD STE H, Houston, TX 77072 · Harris County
Program
- Type
- Licensed center
- Licensed capacity
- 80
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:00 AM-08:00 PM
- Director / administrator
- Imelda Hagans
- Phone
- (281) 564-1064
- Regulated since
- Mar 21, 2014
- HHSC IDs
- Operation 1123855 · number 1524693
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2024 | 5 | 0 | Safety & premises (1), Staff background & training (3), Other (1) |
| 2023 | 4 | 2 | Supervision & ratios (1), Safety & premises (1), Staff background & training (1), Records & paperwork (1) |
| 2022 | 5 | 0 | Supervision & ratios (2), Safety & premises (1), Staff background & training (1), Other (1) |
Inspections, investigations & assessments
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Oct 14, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 19, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 18, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Nov 26, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 6, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 6, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 25, 2024 Assessment · Deficiencies cited
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Other
The provider temporary relocated children in care to other locations without any notification to Licensing.
HHSC 746.301(1) — Notification of Changing Address or Location
HHSC risk weight: Medium. Corrected 2024-07-25. Correction verified 2024-07-25.
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Other
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Jan 9, 2024 Inspection · Deficiencies cited
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Staff background & training
There are 3 staffs did not have 24 hours annual training for 2022.
HHSC 746.1309(a) — Documented Annual Training Area - 24 Hours Required
HHSC risk weight: Medium. Corrected 2024-02-06. Correction verified 2024-01-17.
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Staff background & training
The FA certificates for 2 caregivers expired on 12/28/2023.
HHSC 746.1315(a) — Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
HHSC risk weight: Medium High. Corrected 2024-02-06. Correction verified 2024-01-10.
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Staff background & training
The CPR certificate fors 2 caregivers expired on 12/28/2023.
HHSC 746.1315(b) — Each Caregiver and the Director Must Have Current Training in pediatric CPR
HHSC risk weight: Medium High. Corrected 2024-02-06. Correction verified 2024-01-10.
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Safety & premises
The sound alarm system in the transporting vehicle did not work properly, it stopped the sound itself before the driver could turn the alarm off.
HHSC 746.5603(c) — Types of Vehicles Used to Transport Children - Be Maintained Safely
HHSC risk weight: Medium High. Corrected 2024-01-16. Correction verified 2024-01-16.
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Staff background & training
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Jul 18, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 14, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Jun 15, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 14, 2023 Report · Deficiencies cited
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Supervision & ratios Serious
Based on information obtained, there was sufficient evident to support the allegation that one child cut the hair of other child during the activity in Pre-K classroom on 06/13/2023.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2023-06-16. Correction verified 2023-06-16.
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Records & paperwork
Based on information obtained, there was sufficient evident to support the allegation that the teacher in Pre-K classroom did not report the incident happened in her classroom as required. The teacher chose not to report to the director and the parent of the victim. She only told the parent whose child cut the hair of the other child during the activity in Pre-K classroom on 06/13/2023.
HHSC 746.307(c) — Parental Notification of Less Serious Injuries
HHSC risk weight: Medium. Corrected 2023-06-16. Correction verified 2023-06-16.
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Supervision & ratios Serious
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Feb 24, 2023 Inspection · Deficiencies cited
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Staff background & training Serious
The caregiver in infant room who has background check pending was working at the daycare today 02/24/2023. She left the daycare the same day. She will not work until her background clear and eligible.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected at inspection. Corrected 2023-02-24.
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Staff background & training Serious
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Feb 16, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Jan 25, 2023 Inspection · Deficiencies cited
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Safety & premises
1/There was some sharp/rough edges on the playground equipment accessible to children while outdoor activities. Note : corrected. The caregiver removed the equipment out of the children's reach. 2/The playground was flooded yesterday 01/24/203. All the covers for the ground of the play area torn posing tripping hazards. Pictures taken.
HHSC 746.3701 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected 2023-02-01. Correction verified 2023-02-07.
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Safety & premises
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Sep 2, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 25, 2022 Inspection · Deficiencies cited
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Supervision & ratios
The infant room had five children with one caregiver and she was out of ratio by one child. She had : 3 children : 6 months. 1 child : 7 months. 1 child : 9 months. Note: classroom came into ratio during inspection. One infant was picked up at 12:08 pm same day.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-08-25.
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Supervision & ratios
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Aug 23, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Jun 7, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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May 25, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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May 16, 2022 Inspection · Deficiencies cited
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Supervision & ratios
The infant room had five children with one caregiver and she was out of ratio by one child. She had : 3 children : 4 months. 1 child : 7 months. 1 child : 15 months. Note: classroom came into ratio during inspection.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-05-16.
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Other
The toddlers classroom had label cots with numbers without having a number/child assignment map available.
HHSC 746.4503(b) — Cots, Beds, Mats Labeled With Child's Name
HHSC risk weight: Medium. Corrected 2022-05-16. Correction verified 2022-05-17.
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Safety & premises
The mulch in the playground area must be maintained at proper depth. There was dirt showing under the slide and mulch depleted around exit points. Pictures taken.
HHSC 746.4907(d) — Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained
HHSC risk weight: Medium High. Corrected 2022-05-23. Correction verified 2022-05-25.
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Staff background & training
The training files for director and driver were not available for review.
HHSC 746.801(3) — Required Records Maintained and Made Available - Personnel and Training Records
HHSC risk weight: Medium. Corrected 2022-05-23. Correction verified 2022-05-17.
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Supervision & ratios
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.