Primrose School Of N. Richardson @ Lookout
2425 N PLANO RD, Richardson, TX 75082 · Dallas County
Program
- Type
- Licensed center
- Licensed capacity
- 282
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:30 PM
- Director / administrator
- Briana Lowrance
- Phone
- (469) 514-2670
- Regulated since
- Jun 30, 2020
- HHSC IDs
- Operation 1345404 · number 1701419
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2025 | 4 | 2 | Illness & medication (2), Staff background & training (2) |
| 2024 | 2 | 0 | Staff background & training (2) |
| 2023 | 2 | 0 | Food & allergies (2) |
| 2022 | 4 | 2 | Supervision & ratios (4) |
Inspections, investigations & assessments
-
Jun 30, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 30, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 29, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Jun 29, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Dec 17, 2025 Inspection · Deficiencies cited
-
Staff background & training Serious
There was one caregiver in a classroom with children without an active background check. The operation removed the caregiver from the classroom and ran a background check on the caregiver.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2025-12-17. Correction verified 2025-12-17.
-
Illness & medication
Two of the ten children immunization records reviewed were not current in immunizations.
HHSC 746.613(b) — Immunization Records, Exceptions, and Exemptions Current
HHSC risk weight: Medium High. Corrected 2026-01-02. Correction verified 2026-01-05.
-
Staff background & training Serious
-
Dec 17, 2025 Inspection · Deficiencies cited
-
Staff background & training Serious
There was one caregiver in a classroom with children without an active background check. The operation removed the caregiver from the classroom and ran a background check on the caregiver.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2025-12-17. Correction verified 2025-12-17.
-
Illness & medication
Two of the ten children immunization records reviewed were not current in immunizations.
HHSC 746.613(b) — Immunization Records, Exceptions, and Exemptions Current
HHSC risk weight: Medium High. Corrected 2026-01-02. Correction verified 2026-01-05.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training Serious
-
Aug 28, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Aug 28, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 25, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Aug 25, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 22, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 22, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 19, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jul 19, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 19, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Jul 19, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Feb 28, 2024 Inspection · Deficiencies cited
-
Staff background & training
There was a caregiver that did not have the required 24 annual training hours.
HHSC 746.1301(a)(5)(A) — Training Requirements for Employees, Caregivers, and Directors - 24 Annual training
HHSC risk weight: Medium High. Corrected 2024-03-28. Correction verified 2024-03-20.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training
-
Feb 28, 2024 Inspection · Deficiencies cited
-
Staff background & training
There was a caregiver that did not have the required 24 annual training hours.
HHSC 746.1301(a)(5)(A) — Training Requirements for Employees, Caregivers, and Directors - 24 Annual training
HHSC risk weight: Medium High. Corrected 2024-03-28. Correction verified 2024-03-20.
-
Staff background & training
-
Dec 7, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Dec 7, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Dec 6, 2023 Report · No deficiencies cited
No violations cited on this visit.
-
Dec 6, 2023 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 26, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 26, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 25, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
May 25, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 8, 2023 Inspection · Deficiencies cited
-
Food & allergies
Infants not yet on table food did not have a current feeding schedule.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2023-03-29. Correction verified 2023-03-14.
HHSC inspection history · no longer published by HHSC; kept here
-
Food & allergies
-
Mar 8, 2023 Inspection · Deficiencies cited
-
Food & allergies
Infants not yet on table food did not have a current feeding schedule.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2023-03-29. Correction verified 2023-03-14.
-
Food & allergies
-
Mar 21, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 21, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
Mar 7, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
Mar 7, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 4, 2022 Report · Deficiencies cited (self-report)
-
Supervision & ratios Serious
A three year old child was left on the playground for a brief period of time. The classroom was entering the building and a child went over to the side of the building. The child's other teacher was walking in the front door and saw the child and brought them to the class.
HHSC 746.1203(4) — Responsibilities of Caregivers- Supervision of Children
HHSC risk weight: High. Corrected 2022-03-18. Correction verified 2022-03-21.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios Serious
-
Mar 4, 2022 Report · Deficiencies cited (self-report)
-
Supervision & ratios Serious
A three year old child was left on the playground for a brief period of time. The classroom was entering the building and a child went over to the side of the building. The child's other teacher was walking in the front door and saw the child and brought them to the class.
HHSC 746.1203(4) — Responsibilities of Caregivers- Supervision of Children
HHSC risk weight: High. Corrected 2022-03-18. Correction verified 2022-03-21.
-
Supervision & ratios Serious
-
Feb 9, 2022 Inspection · Deficiencies cited
-
Supervision & ratios
The operation did not have a current gas inspection.
HHSC 746.5401 — Requirement of Gas Leak Inspection
HHSC risk weight: Medium High. Corrected 2022-02-28. Correction verified 2022-02-23.
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Supervision & ratios
-
Feb 9, 2022 Inspection · Deficiencies cited
-
Supervision & ratios
The operation did not have a current gas inspection.
HHSC 746.5401 — Requirement of Gas Leak Inspection
HHSC risk weight: Medium High. Corrected 2022-02-28. Correction verified 2022-02-23.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios
-
Nov 22, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Nov 22, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
-
Nov 19, 2021 Report · No deficiencies cited
No violations cited on this visit.
-
Nov 19, 2021 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.