Primrose School Of Bent Trail

18601 PRESTON RD, Dallas, TX 75252 · Collin County

18cited violations

10serious

36inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 136
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 06:30 AM-06:30 PM
Director / administrator: Nydia Sanchez Kimp
Phone: (972) 380-1275
Regulated since: Jun 19, 1998
HHSC IDs: Operation 156229 · number 537295
Official record: HHSC Child Care Search

Violations by category

Supervision & ratios 4
Food & allergies 4
Staff background & training 6
Records & paperwork 2
Other 2

Year by year

Year	Violations	Serious	Main categories
2026	4	4	Food & allergies (2), Staff background & training (2)
2024	4	2	Supervision & ratios (4)
2023	8	2	Food & allergies (2), Staff background & training (2), Records & paperwork (2), Other (2)
2021	2	2	Staff background & training (2)

Inspections, investigations & assessments

Jun 8, 2026 Inspection · Deficiencies cited
- Staff background & training Serious
  There was a person left in charge of the operation with a provisional background check.
  
  HHSC 745.635(3) — AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions
  
  HHSC risk weight: High. Corrected 2026-06-10. Correction verified 2026-06-15.
HHSC inspection history · no longer published by HHSC; kept here
Jun 8, 2026 Inspection · Deficiencies cited
- Staff background & training Serious
  There was a person left in charge of the operation with a provisional background check.
  
  HHSC 745.635(3) — AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions
  
  HHSC risk weight: High. Corrected 2026-06-10. Correction verified 2026-06-15.
HHSC inspection history
May 6, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
May 6, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Apr 27, 2026 Report · Deficiencies cited (self-report)
- Food & allergies Serious
  The infant caregiver failed to use good judgment by not following the policy of verifying bottles.
  
  HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
  
  HHSC risk weight: High. Corrected 2026-05-22. Correction verified 2026-06-08.
HHSC inspection history
Apr 27, 2026 Report · Deficiencies cited (self-report)
- Food & allergies Serious
  The infant caregiver failed to use good judgment by not following the policy of verifying bottles.
  
  HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
  
  HHSC risk weight: High. Corrected 2026-05-22. Correction verified 2026-06-08.
HHSC inspection history · no longer published by HHSC; kept here
Mar 30, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Mar 30, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 13, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
May 13, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Apr 25, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Apr 25, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Apr 22, 2025 Report · No deficiencies cited (self-report)

No violations cited on this visit.

HHSC inspection history
Apr 22, 2025 Report · No deficiencies cited (self-report)

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Aug 12, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Aug 12, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jul 25, 2024 Inspection · Deficiencies cited
- Supervision & ratios
  The operation does not have the current fire inspection document from Dallas Fire Department
  
  HHSC 746.5103 — Documentation of Fire Inspection
  
  HHSC risk weight: Medium High. Corrected 2024-09-06. Correction verified 2024-08-27.
HHSC inspection history
Jul 25, 2024 Inspection · Deficiencies cited
- Supervision & ratios
  The operation does not have the current fire inspection document from Dallas Fire Department
  
  HHSC 746.5103 — Documentation of Fire Inspection
  
  HHSC risk weight: Medium High. Corrected 2024-09-06. Correction verified 2024-08-27.
HHSC inspection history · no longer published by HHSC; kept here
Jul 24, 2024 Report · Deficiencies cited (self-report)
- Supervision & ratios Serious
  Two children were left in the class unattended.
  
  HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
  
  HHSC risk weight: High. Corrected 2024-08-08. Correction verified 2024-08-12.
HHSC inspection history · no longer published by HHSC; kept here
Jul 24, 2024 Report · Deficiencies cited (self-report)
- Supervision & ratios Serious
  Two children were left in the class unattended.
  
  HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
  
  HHSC risk weight: High. Corrected 2024-08-08. Correction verified 2024-08-12.
HHSC inspection history
Sep 7, 2023 Inspection · Deficiencies cited
- Staff background & training
  Two caregivers transport training expired.
  
  HHSC 746.1316(a) — Transportation Safety Training -Director and Employee Complete 2 Hours Annually
  
  HHSC risk weight: Medium High. Corrected 2023-09-15. Correction verified 2023-09-12.
- Other
  The Annual Health Inspection expired 11/09/22.
  
  HHSC 746.3401(a) — Annual Sanitation Inspection
  
  HHSC risk weight: Medium High. Corrected 2023-10-06. Correction verified 2023-09-28.
- Records & paperwork
  Two children did not have the required Health Statement.
  
  HHSC 746.603(a)(3) — Children's Records - Health Statement
  
  HHSC risk weight: Medium. Corrected 2023-10-06. Correction verified 2023-09-12.
HHSC inspection history
Sep 7, 2023 Inspection · Deficiencies cited
- Staff background & training
  Two caregivers transport training expired.
  
  HHSC 746.1316(a) — Transportation Safety Training -Director and Employee Complete 2 Hours Annually
  
  HHSC risk weight: Medium High. Corrected 2023-09-15. Correction verified 2023-09-12.
- Other
  The Annual Health Inspection expired 11/09/22.
  
  HHSC 746.3401(a) — Annual Sanitation Inspection
  
  HHSC risk weight: Medium High. Corrected 2023-10-06. Correction verified 2023-09-28.
- Records & paperwork
  Two children did not have the required Health Statement.
  
  HHSC 746.603(a)(3) — Children's Records - Health Statement
  
  HHSC risk weight: Medium. Corrected 2023-10-06. Correction verified 2023-09-12.
HHSC inspection history · no longer published by HHSC; kept here
May 9, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
May 9, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Apr 27, 2023 Inspection · Deficiencies cited
- Food & allergies Serious
  The caregiver did not demonstrate competency when she feed an formula feed infant breastmilk from the wrong bottle.
  
  HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
  
  HHSC risk weight: High. Corrected 2023-05-04. Correction verified 2023-05-09.
HHSC inspection history · no longer published by HHSC; kept here
Apr 27, 2023 Inspection · Deficiencies cited
- Food & allergies Serious
  The caregiver did not demonstrate competency when she feed an formula feed infant breastmilk from the wrong bottle.
  
  HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
  
  HHSC risk weight: High. Corrected 2023-05-04. Correction verified 2023-05-09.
HHSC inspection history
Apr 24, 2023 Report · No deficiencies cited (self-report)

No violations cited on this visit.

HHSC inspection history
Apr 24, 2023 Report · No deficiencies cited (self-report)

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Feb 16, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Feb 16, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Feb 13, 2023 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Feb 13, 2023 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Sep 8, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Sep 8, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Oct 22, 2021 Inspection · Deficiencies cited
- Staff background & training Serious
  I observed one caregiver in the front office working without an active background check. Caregiver left the operation.
  
  HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
  
  HHSC risk weight: High. Corrected 2021-10-22. Correction verified 2021-10-22.
HHSC inspection history
Oct 22, 2021 Inspection · Deficiencies cited
- Staff background & training Serious
  I observed one caregiver in the front office working without an active background check. Caregiver left the operation.
  
  HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
  
  HHSC risk weight: High. Corrected 2021-10-22. Correction verified 2021-10-22.
HHSC inspection history · no longer published by HHSC; kept here

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Primrose School of Bent Trail, 18601 PRESTON RD, Dallas, TX 75252-2523 (operation ID 156229, operation number 537295), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.