Thelma Henshaw
1106 S BOWSER RD, Richardson, TX 75081 · Dallas County
Program
- Type
- Registered child-care home
- Licensed capacity
- 12
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:00 AM-06:00 PM
- Phone
- (469) 231-4973
- Regulated since
- Mar 21, 2019
- HHSC IDs
- Operation 1321624 · number 1684623
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 22 | 0 | Cleanliness & sanitation (2), Illness & medication (2), Safety & premises (4), Staff background & training (4), Records & paperwork (6), Other (4) |
| 2024 | 24 | 4 | Supervision & ratios (8), Safety & premises (8), Staff background & training (2), Records & paperwork (2), Other (4) |
| 2022 | 32 | 2 | Cleanliness & sanitation (2), Supervision & ratios (22), Staff background & training (2), Records & paperwork (2), Other (4) |
Inspections, investigations & assessments
-
Sep 23, 2026 Inspection · Deficiencies cited
-
Staff background & training
This standard was evaluated and found still deficient. The primary caregiver does not have the required 30 hours annual training. The provider was re-cited
HHSC 747.1309(a) — Primary Caregiver Annual Training -30 Hours Required
HHSC risk weight: Medium. Corrected 2026-10-30.
-
Staff background & training
-
Sep 23, 2026 Inspection · Deficiencies cited
-
Staff background & training
This standard was evaluated and found still deficient. The primary caregiver does not have the required 30 hours annual training. The provider was re-cited
HHSC 747.1309(a) — Primary Caregiver Annual Training -30 Hours Required
HHSC risk weight: Medium. Corrected 2026-10-30.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training
-
Aug 31, 2026 Inspection · Deficiencies cited
-
Staff background & training
This standard was evaluated and found deficient. The primary caregiver does not have the required 30 hours annual training.
HHSC 747.1309(a) — Primary Caregiver Annual Training -30 Hours Required
HHSC risk weight: Medium. Corrected 2026-10-30. Correction verified 2026-09-23.
-
Cleanliness & sanitation
This standard was evaluated and found deficient. The backyard had garden tools, paint cans, chemicals, pesticides and exposed gas tanks were in the outdoor area.
HHSC 747.3501 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected 2026-09-23. Correction verified 2026-09-23.
-
Safety & premises
This standard was evaluated and found deficient. The 3 slides present does not have the correct or required use zones due to over crowding of play equipments.
HHSC 747.4605(a) — Measurement of Use Zone for Slides - in Front of Access and on Sides
HHSC risk weight: Medium High. Corrected 2026-09-23. Correction verified 2026-09-23.
-
Safety & premises
This standard was evaluated and found deficient. The fire drill was not conducted since April 2026.
HHSC 747.5005(1) — Fire Drill Monthly - Exit in 3 Minutes
HHSC risk weight: Medium High. Corrected 2026-09-23. Correction verified 2026-09-23.
-
Other
This standard was evaluated and found deficient. The sheltering drills had not been conducted for this year.
HHSC 747.5005(2) — Sheltering drill for Severe Weather- 4 times in a calendar year
HHSC risk weight: Medium High. Corrected 2026-09-23. Correction verified 2026-09-23.
-
Other
This standard was evaluated and found deficient. The lock-down drill had not been conducted for this year.
HHSC 747.5005(3) — Lock-down drill 4 times in a calendar year
HHSC risk weight: Medium High. Corrected 2026-09-23. Correction verified 2026-09-23.
-
Records & paperwork
This standard was evaluated and found deficient. There is one child enrolled without a signed or completed admission form.
HHSC 747.603(a)(2) — Children's Records - Admission Information
HHSC risk weight: Medium. Corrected 2026-09-23. Correction verified 2026-09-23.
-
Records & paperwork
This standard was evaluated and found deficient. There are two children enrolled without the required health statement.
HHSC 747.603(a)(3) — Children's Records - Health Statement
HHSC risk weight: Medium. Corrected 2026-09-23. Correction verified 2026-09-23.
-
Illness & medication
This standard was evaluated and found deficient. There is one child without records of immunization filed in the home.
HHSC 747.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2026-09-23. Correction verified 2026-09-23.
-
Records & paperwork
This standard was evaluated and found deficient. The home does not have the required signed CPSC form posted at the home.
HHSC 747.801(12) — Records Maintained and Made Available - Children's Product Certification
HHSC risk weight: Medium. Corrected 2026-09-23. Correction verified 2026-09-23.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training
-
Aug 31, 2026 Inspection · Deficiencies cited
-
Staff background & training
This standard was evaluated and found deficient. The primary caregiver does not have the required 30 hours annual training.
HHSC 747.1309(a) — Primary Caregiver Annual Training -30 Hours Required
HHSC risk weight: Medium. Corrected 2026-10-30. Correction verified 2026-09-23.
-
Cleanliness & sanitation
This standard was evaluated and found deficient. The backyard had garden tools, paint cans, chemicals, pesticides and exposed gas tanks were in the outdoor area.
HHSC 747.3501 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected 2026-09-23. Correction verified 2026-09-23.
-
Safety & premises
This standard was evaluated and found deficient. The 3 slides present does not have the correct or required use zones due to over crowding of play equipments.
HHSC 747.4605(a) — Measurement of Use Zone for Slides - in Front of Access and on Sides
HHSC risk weight: Medium High. Corrected 2026-09-23. Correction verified 2026-09-23.
-
Safety & premises
This standard was evaluated and found deficient. The fire drill was not conducted since April 2026.
HHSC 747.5005(1) — Fire Drill Monthly - Exit in 3 Minutes
HHSC risk weight: Medium High. Corrected 2026-09-23. Correction verified 2026-09-23.
-
Other
This standard was evaluated and found deficient. The sheltering drills had not been conducted for this year.
HHSC 747.5005(2) — Sheltering drill for Severe Weather- 4 times in a calendar year
HHSC risk weight: Medium High. Corrected 2026-09-23. Correction verified 2026-09-23.
-
Other
This standard was evaluated and found deficient. The lock-down drill had not been conducted for this year.
HHSC 747.5005(3) — Lock-down drill 4 times in a calendar year
HHSC risk weight: Medium High. Corrected 2026-09-23. Correction verified 2026-09-23.
-
Records & paperwork
This standard was evaluated and found deficient. There is one child enrolled without a signed or completed admission form.
HHSC 747.603(a)(2) — Children's Records - Admission Information
HHSC risk weight: Medium. Corrected 2026-09-23. Correction verified 2026-09-23.
-
Records & paperwork
This standard was evaluated and found deficient. There are two children enrolled without the required health statement.
HHSC 747.603(a)(3) — Children's Records - Health Statement
HHSC risk weight: Medium. Corrected 2026-09-23. Correction verified 2026-09-23.
-
Illness & medication
This standard was evaluated and found deficient. There is one child without records of immunization filed in the home.
HHSC 747.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2026-09-23. Correction verified 2026-09-23.
-
Records & paperwork
This standard was evaluated and found deficient. The home does not have the required signed CPSC form posted at the home.
HHSC 747.801(12) — Records Maintained and Made Available - Children's Product Certification
HHSC risk weight: Medium. Corrected 2026-09-23. Correction verified 2026-09-23.
-
Staff background & training
-
Nov 13, 2024 Inspection · Deficiencies cited
-
Supervision & ratios
The operational policies were incomplete.
HHSC 747.207(1) — Policies Comply with Rules
HHSC risk weight: Medium High. Corrected 2025-01-03. Correction verified 2024-12-31.
-
Supervision & ratios
-
Nov 13, 2024 Inspection · Deficiencies cited
-
Supervision & ratios
The operational policies were incomplete.
HHSC 747.207(1) — Policies Comply with Rules
HHSC risk weight: Medium High. Corrected 2025-01-03. Correction verified 2024-12-31.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios
-
Oct 21, 2024 Inspection · Deficiencies cited
-
Staff background & training Serious
One employee and two family members were present at the operation before notice from the CBCU regarding the person's eligibility.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2024-10-22. Correction verified 2024-10-31.
-
Supervision & ratios
The operational policies were incomplete.
HHSC 747.207(1) — Policies Comply with Rules
HHSC risk weight: Medium High. Corrected 2024-11-15. Correction verified 2024-11-13.
-
Supervision & ratios
The operation did not have any puzzles for toddlers and early pre school children.
HHSC 747.2407(2) — Activities for Toddlers - Provide Thinking Skills and Sensory Development
HHSC risk weight: Medium. Corrected 2024-11-15. Correction verified 2024-11-13.
-
Supervision & ratios
The operation did not have a variety of books for all ages of children.
HHSC 747.2407(6) — Activities for Toddlers - Provide Language Development
HHSC risk weight: Medium. Corrected 2024-11-15. Correction verified 2024-11-13.
-
Safety & premises
The backyard had garden tools, a piece of granite and paint cans that were in the outdoor area.
HHSC 747.3501 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected 2024-11-01. Correction verified 2024-11-13.
-
Safety & premises
The fire drills had not been conducted for the year.
HHSC 747.5005(1) — Fire Drill Monthly - Exit in 3 Minutes
HHSC risk weight: Medium High. Corrected 2024-11-15. Correction verified 2024-11-13.
-
Other
The sheltering drill and severe weather drill had not been conducted for a year.
HHSC 747.5005(2) — Sheltering drill for Severe Weather- 4 times in a calendar year
HHSC risk weight: Medium High. Corrected 2024-11-15. Correction verified 2024-11-13.
-
Other
The lock down drills had not been conducted for a year.
HHSC 747.5005(3) — Lock-down drill 4 times in a calendar year
HHSC risk weight: Medium High. Corrected 2024-11-15. Correction verified 2024-11-13.
-
Safety & premises Serious
One child's record did not have the emergency release signed on their application.
HHSC 747.605(11) — Required Admission Information - Emergency Medical Authorization
HHSC risk weight: High. Corrected 2024-11-01. Correction verified 2024-11-13.
-
Records & paperwork
One child's record did not have the elementary school information.
HHSC 747.605(14) — Required Admission Information - Special School-age Permissions
HHSC risk weight: Medium High. Corrected 2024-11-15. Correction verified 2024-11-13.
-
Safety & premises
Three children's records did not have the emergency contact address.
HHSC 747.605(6) — Required Admission Information - Emergency Contact
HHSC risk weight: Medium High. Corrected 2024-11-15. Correction verified 2024-11-13.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training Serious
-
Oct 21, 2024 Inspection · Deficiencies cited
-
Staff background & training Serious
One employee and two family members were present at the operation before notice from the CBCU regarding the person's eligibility.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2024-10-22. Correction verified 2024-10-31.
-
Supervision & ratios
The operational policies were incomplete.
HHSC 747.207(1) — Policies Comply with Rules
HHSC risk weight: Medium High. Corrected 2024-11-15. Correction verified 2024-11-13.
-
Supervision & ratios
The operation did not have any puzzles for toddlers and early pre school children.
HHSC 747.2407(2) — Activities for Toddlers - Provide Thinking Skills and Sensory Development
HHSC risk weight: Medium. Corrected 2024-11-15. Correction verified 2024-11-13.
-
Supervision & ratios
The operation did not have a variety of books for all ages of children.
HHSC 747.2407(6) — Activities for Toddlers - Provide Language Development
HHSC risk weight: Medium. Corrected 2024-11-15. Correction verified 2024-11-13.
-
Safety & premises
The backyard had garden tools, a piece of granite and paint cans that were in the outdoor area.
HHSC 747.3501 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected 2024-11-01. Correction verified 2024-11-13.
-
Safety & premises
The fire drills had not been conducted for the year.
HHSC 747.5005(1) — Fire Drill Monthly - Exit in 3 Minutes
HHSC risk weight: Medium High. Corrected 2024-11-15. Correction verified 2024-11-13.
-
Other
The sheltering drill and severe weather drill had not been conducted for a year.
HHSC 747.5005(2) — Sheltering drill for Severe Weather- 4 times in a calendar year
HHSC risk weight: Medium High. Corrected 2024-11-15. Correction verified 2024-11-13.
-
Other
The lock down drills had not been conducted for a year.
HHSC 747.5005(3) — Lock-down drill 4 times in a calendar year
HHSC risk weight: Medium High. Corrected 2024-11-15. Correction verified 2024-11-13.
-
Safety & premises Serious
One child's record did not have the emergency release signed on their application.
HHSC 747.605(11) — Required Admission Information - Emergency Medical Authorization
HHSC risk weight: High. Corrected 2024-11-01. Correction verified 2024-11-13.
-
Records & paperwork
One child's record did not have the elementary school information.
HHSC 747.605(14) — Required Admission Information - Special School-age Permissions
HHSC risk weight: Medium High. Corrected 2024-11-15. Correction verified 2024-11-13.
-
Safety & premises
Three children's records did not have the emergency contact address.
HHSC 747.605(6) — Required Admission Information - Emergency Contact
HHSC risk weight: Medium High. Corrected 2024-11-15. Correction verified 2024-11-13.
-
Staff background & training Serious
-
Mar 20, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Mar 20, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 6, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 6, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Dec 22, 2022 Inspection · Deficiencies cited
-
Supervision & ratios
The operation did not have a schedule plan of activities for the children in care.
HHSC 747.2101(a) — Planned Activities
HHSC risk weight: Medium. Corrected 2023-02-24. Correction verified 2023-03-20.
-
Other
Two children under the age of two were allowed screentime. The television was turned off.
HHSC 747.2105(a) — Screen Time Activities - Not Used for Under Two
HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-12-22.
-
Other
One child was allowed to be on thier tablet for over an hour. The tablet was taken away from the child.
HHSC 747.2105(c)(3) — Screen Time Activities - Not Exceed One Hour Daily
HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-12-22.
-
Cleanliness & sanitation
The operation did not have a complete first aide kit and items were not kept in a sanitary manner.
HHSC 747.3801(2) — First Aid Kit - Kept Sanitary
HHSC risk weight: Medium High. Corrected 2023-01-30. Correction verified 2023-01-06.
-
Supervision & ratios
The operation did not have the last inspection report posted.
HHSC 747.401(a)(2) — Posting Requirements-Inspection Report
HHSC risk weight: Medium. Corrected 2022-12-22. Correction verified 2023-02-08.
-
Supervision & ratios Serious
The operation has a pool and the pool pump is accessible to children in the outdoor play area.
HHSC 747.4801(4) — Swimming Pools - Chemicals and Pumps Inaccessible to Children
HHSC risk weight: High. Corrected 2023-01-20. Correction verified 2023-02-08.
-
Supervision & ratios
The operation does not have a relocation address for the evacuation plan.
HHSC 747.5003(1) — Emergency Preparedness Plan - Evacuation, Relocation and Sheltering Procedures
HHSC risk weight: Medium High. Corrected 2023-02-24. Correction verified 2023-03-20.
-
Supervision & ratios
The operation did not have a policy or plan for physical activity.
HHSC 747.501(8) — Written Operational Policies - Promotion of Physical Activity
HHSC risk weight: Medium. Corrected 2023-02-24. Correction verified 2023-03-20.
-
Supervision & ratios
The operation did not have a records of the maintenance of the fire extinguisher,
HHSC 747.5107(a) — Inspect Fire Extinguishers Monthly
HHSC risk weight: Medium High. Corrected 2023-02-24. Correction verified 2023-03-20.
-
Supervision & ratios
The operation does not have a sign in or out log for the children in care.
HHSC 747.635(a) — Sign-in and Sign-out Logs Maintained
HHSC risk weight: Medium High. Corrected 2023-01-30. Correction verified 2023-03-20.
-
Records & paperwork
Several children's records were incomplete.
HHSC 747.801(1) — Records Maintained and Made Available - Children's Records
HHSC risk weight: Medium. Corrected 2023-02-24. Correction verified 2023-03-20.
-
Supervision & ratios
The operation did not have a Children's Product certification on file. The form was signed at inspection for the month.
HHSC 747.801(12) — Records Maintained and Made Available - Children's Product Certification
HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-12-22.
-
Supervision & ratios
The operation did not have a copy of the monthly menu.
HHSC 747.801(4) — Records Maintained and Made Available - Menus
HHSC risk weight: Medium. Corrected 2023-02-24. Correction verified 2023-03-20.
-
Supervision & ratios
The operation did not have a record of fire; sever weather or lockdown drills.
HHSC 747.801(7) — Records Maintained and Made Available - Safety Drills Documentation
HHSC risk weight: Medium. Corrected 2023-02-24. Correction verified 2023-03-20.
-
Supervision & ratios
The operation did not have a record of other household members information (background, TB, etc.)
HHSC 747.905 — Personnel Records for Household Members Not Used in Child/Caregiver Ratio
HHSC risk weight: Medium. Corrected 2023-01-30. Correction verified 2023-01-06.
-
Staff background & training
The primary caregiver did not have a record of annual trainings that are required.
HHSC 747.909(2) — Records for Primary Caregiver - Training Hours
HHSC risk weight: Medium. Corrected 2023-02-24. Correction verified 2023-03-20.
-
Supervision & ratios
-
Dec 22, 2022 Inspection · Deficiencies cited
-
Supervision & ratios
The operation did not have a schedule plan of activities for the children in care.
HHSC 747.2101(a) — Planned Activities
HHSC risk weight: Medium. Corrected 2023-02-24. Correction verified 2023-03-20.
-
Other
Two children under the age of two were allowed screentime. The television was turned off.
HHSC 747.2105(a) — Screen Time Activities - Not Used for Under Two
HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-12-22.
-
Other
One child was allowed to be on thier tablet for over an hour. The tablet was taken away from the child.
HHSC 747.2105(c)(3) — Screen Time Activities - Not Exceed One Hour Daily
HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-12-22.
-
Cleanliness & sanitation
The operation did not have a complete first aide kit and items were not kept in a sanitary manner.
HHSC 747.3801(2) — First Aid Kit - Kept Sanitary
HHSC risk weight: Medium High. Corrected 2023-01-30. Correction verified 2023-01-06.
-
Supervision & ratios
The operation did not have the last inspection report posted.
HHSC 747.401(a)(2) — Posting Requirements-Inspection Report
HHSC risk weight: Medium. Corrected 2022-12-22. Correction verified 2023-02-08.
-
Supervision & ratios Serious
The operation has a pool and the pool pump is accessible to children in the outdoor play area.
HHSC 747.4801(4) — Swimming Pools - Chemicals and Pumps Inaccessible to Children
HHSC risk weight: High. Corrected 2023-01-20. Correction verified 2023-02-08.
-
Supervision & ratios
The operation does not have a relocation address for the evacuation plan.
HHSC 747.5003(1) — Emergency Preparedness Plan - Evacuation, Relocation and Sheltering Procedures
HHSC risk weight: Medium High. Corrected 2023-02-24. Correction verified 2023-03-20.
-
Supervision & ratios
The operation did not have a policy or plan for physical activity.
HHSC 747.501(8) — Written Operational Policies - Promotion of Physical Activity
HHSC risk weight: Medium. Corrected 2023-02-24. Correction verified 2023-03-20.
-
Supervision & ratios
The operation did not have a records of the maintenance of the fire extinguisher,
HHSC 747.5107(a) — Inspect Fire Extinguishers Monthly
HHSC risk weight: Medium High. Corrected 2023-02-24. Correction verified 2023-03-20.
-
Supervision & ratios
The operation does not have a sign in or out log for the children in care.
HHSC 747.635(a) — Sign-in and Sign-out Logs Maintained
HHSC risk weight: Medium High. Corrected 2023-01-30. Correction verified 2023-03-20.
-
Records & paperwork
Several children's records were incomplete.
HHSC 747.801(1) — Records Maintained and Made Available - Children's Records
HHSC risk weight: Medium. Corrected 2023-02-24. Correction verified 2023-03-20.
-
Supervision & ratios
The operation did not have a Children's Product certification on file. The form was signed at inspection for the month.
HHSC 747.801(12) — Records Maintained and Made Available - Children's Product Certification
HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-12-22.
-
Supervision & ratios
The operation did not have a copy of the monthly menu.
HHSC 747.801(4) — Records Maintained and Made Available - Menus
HHSC risk weight: Medium. Corrected 2023-02-24. Correction verified 2023-03-20.
-
Supervision & ratios
The operation did not have a record of fire; sever weather or lockdown drills.
HHSC 747.801(7) — Records Maintained and Made Available - Safety Drills Documentation
HHSC risk weight: Medium. Corrected 2023-02-24. Correction verified 2023-03-20.
-
Supervision & ratios
The operation did not have a record of other household members information (background, TB, etc.)
HHSC 747.905 — Personnel Records for Household Members Not Used in Child/Caregiver Ratio
HHSC risk weight: Medium. Corrected 2023-01-30. Correction verified 2023-01-06.
-
Staff background & training
The primary caregiver did not have a record of annual trainings that are required.
HHSC 747.909(2) — Records for Primary Caregiver - Training Hours
HHSC risk weight: Medium. Corrected 2023-02-24. Correction verified 2023-03-20.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.