Tiny Hearts Academy
6002 INGRAM RD, San Antonio, TX 78238 · Bexar County
Program
- Type
- Licensed center
- Licensed capacity
- 41
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:00 AM-06:00 PM
- Director / administrator
- Nancy Delgado
- Phone
- (210) 984-8585
- Regulated since
- Aug 15, 2025
- HHSC IDs
- Operation 1487140 · number 1803057
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 3 | 1 | Cleanliness & sanitation (1), Supervision & ratios (1), Safety & premises (1) |
| 2024 | 10 | 3 | Cleanliness & sanitation (1), Illness & medication (1), Supervision & ratios (2), Safety & premises (1), Staff background & training (3), Other (2) |
Inspections, investigations & assessments
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Sep 9, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 24, 2026 Inspection · Deficiencies cited
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Supervision & ratios
During naptime in the mixed age group classroom one caregiver was supervising eight children with the youngest being 3 months and the oldest being 4 years old. NOTED: This was corrected when the 3 month old was moved to the infant class.
HHSC 746.1613(a) — Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met
HHSC risk weight: Medium. Corrected at inspection. Corrected 2026-08-24.
-
Cleanliness & sanitation
At time of inspection a 3 moth old infant was observed in tummy time inside the crib. NOTE: This was corrected at inspection.
HHSC 746.2417(3) — Activities for Infants - Physical Activity including Supervised Tummy Time and Safe, Clean, Uncluttered Area
HHSC risk weight: Medium High. Corrected 2026-08-24. Correction verified 2026-09-04.
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Safety & premises Serious
Director was transporting school age children in a van that was purchased three weeks ago, and the van did not have a child safety alarm installed.
HHSC 746.5625(a) — Electronic Child Safety Alarm - is equipped in each vehicle
HHSC risk weight: High. Corrected 2026-09-08. Correction verified 2026-09-09.
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Supervision & ratios
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Feb 18, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 6, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 11, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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May 8, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 26, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 6, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 8, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 18, 2024 Inspection · Deficiencies cited
-
Staff background & training Serious
The director's husband is present and around children without a background check that requires fingerprints. Note. This person left for the day.
HHSC 745.621(b)(3) — Renewal background checks submitted - When change in role requires subject to have fingerprint-based check now instead of only name-based TX check
HHSC risk weight: High. Corrected 2024-12-19. Correction verified 2024-12-30.
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Other
The director's husband was in the infant room using his cell phone for personal use while supervising an infant that was sleeping in the pack n play.
HHSC 746.1203(3)(D) — Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
HHSC risk weight: Medium High. Corrected 2024-12-18. Correction verified 2025-01-08.
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Staff background & training
The director's husband was acting as a caregiver without having the proper trainings or qualifications.
HHSC 746.1401(e) — Substitutes, volunteers, and contractors who do not meet caregiver qualifications must never be left alone with children
HHSC risk weight: Medium High. Corrected 2024-12-18. Correction verified 2025-01-08.
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Cleanliness & sanitation
Two children sat down for snack and began eating without washing their hands.
HHSC 746.3417(1) — Children Handwashing Before Eating
HHSC risk weight: Medium High. Corrected 2024-12-18. Correction verified 2025-01-08.
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Staff background & training Serious
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Dec 10, 2024 Report · Deficiencies cited
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Staff background & training
During the course of a DFPS CCL investigation, information obtained for this investigation determined the director and caregiver did not have transportation training.
HHSC 746.1316(a) — Transportation Safety Training -Director and Employee Complete 2 Hours Annually
HHSC risk weight: Medium High. Corrected 2025-02-12. Correction verified 2025-02-26.
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Supervision & ratios Serious
The operation was offering transportation services without authorization of Child Care Regulation.
HHSC 746.301(7) — Notification of Additional Services Offered
HHSC risk weight: High. Corrected 2025-02-12. Correction verified 2025-02-26.
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Staff background & training
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Oct 18, 2024 Inspection · Deficiencies cited
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Illness & medication
One child enrolled did not have an enrollment form and immunizations available for review.
HHSC 746.603(a)(1) — Children's Records - Enrollment Agreement
HHSC risk weight: Medium. Corrected 2024-10-25. Correction verified 2024-11-04.
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Safety & premises
One child did not have emergency contacts listed on their enrollment form.
HHSC 746.605(6) — Required Admission Information - Emergency Contact
HHSC risk weight: Medium High. Corrected 2024-10-25. Correction verified 2024-11-05.
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Other
One child was missing the health statement on their enrollment form.
HHSC 746.611(b) — Health Statement on File within 1 Week of Admission
HHSC risk weight: Medium. Corrected 2024-11-01. Correction verified 2024-11-05.
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Illness & medication
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Sep 9, 2024 Inspection · Deficiencies cited
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Supervision & ratios Serious
Operation did not have a carbon monoxide detector.
HHSC 746.5531 — Child-Care Center Must be Equipped with a Working Carbon Monoxide (CO) Detection System
HHSC risk weight: High. Corrected 2024-09-23. Correction verified 2024-09-09.
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Supervision & ratios Serious
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.