Frisco Kindercare
7400 KINGS RIDGE RD, Frisco, TX 75035 · Collin County
Program
- Type
- Licensed center
- Licensed capacity
- 325
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:00 PM
- Director / administrator
- Sarah Porter
- Phone
- (972) 712-2900
- Regulated since
- May 31, 2024
- HHSC IDs
- Operation 1475400 · number 1795029
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 5 | 3 | Illness & medication (1), Supervision & ratios (1), Safety & premises (2), Food & allergies (1) |
| 2025 | 3 | 2 | Staff background & training (2), Records & paperwork (1) |
| 2024 | 2 | 2 | Cleanliness & sanitation (1), Safety & premises (1) |
Inspections, investigations & assessments
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Sep 17, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 1, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 14, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 28, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 24, 2026 Report
No violations cited on this visit.
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Jun 25, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 22, 2026 Report
No violations cited on this visit.
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Apr 20, 2026 Inspection · Deficiencies cited
-
Illness & medication
Medication as observed during the unannounced inspection. One child had an expired Epi-pen.
HHSC 746.3809 — Medication No Longer Used
HHSC risk weight: Medium. Corrected 2026-04-24. Correction verified 2026-04-24.
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Safety & premises Serious
During the unannounced inspection, food allergy records were reviewed. Two children with diagnosed food allergies that require an Epi-pen did not have the Food Allergy Emergency Plan on file.
HHSC 746.3819 — Food Allergy Emergency Plan Signed by Parents and Health Care Professional
HHSC risk weight: Medium High. Corrected 2026-05-01. Correction verified 2026-05-01.
-
Supervision & ratios Serious
During the unannounced inspection, emergency preparedness procedures were reviewed. The operation has not conducted the monthly fire drills as required.
HHSC 746.5205(1) — Fire Drill Monthly - Exit in 3 Minutes
HHSC risk weight: Medium High. Corrected 2026-05-01. Correction verified 2026-05-01.
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Safety & premises
During the unannounced inspection, emergency drills were reviewed. There is no documentation of the required drills.
HHSC 746.5205(4) — Documentation of Drills
HHSC risk weight: Medium. Corrected 2026-05-01. Correction verified 2026-05-01.
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Illness & medication
-
Jan 8, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 7, 2026 Report · Deficiencies cited (self-report)
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Food & allergies Serious
Based on information obtained during the investigation, it was determined that a child's bottle was not labeled correctly and had not been properly observed when received. This error led to a child receiving the wrong bottle which contained breast milk.
HHSC 746.2419(6) — Requirements for Feeding Infants - Label Bottles/Cups
HHSC risk weight: Medium High. Corrected 2026-02-03. Correction verified 2026-03-06.
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Food & allergies Serious
-
Nov 26, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 17, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 13, 2025 Report · Deficiencies cited
-
Staff background & training Serious
During the course of the investigation, it was determined that an individual at the operation who is required to have a background check was arrested. The operation did not notify Child Care Regulation as required.
HHSC 745.665 — If a subject of a background check at your operation has been arrested or charged with a crime, you must report it to Licensing immediately
HHSC risk weight: High. Corrected 2025-12-12. Correction verified 2025-11-26.
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Staff background & training Serious
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Jun 2, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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May 23, 2025 Inspection · Deficiencies cited
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Staff background & training Serious
A caregiver who was present during the inspection had recently transfered from another child care operation within the same company. A background check had not been submitted for this operation and was inactivated at the previous operation. The director submitted the background check request in the parent portal during the inspection. The caregiver will not return to the operation until an eligibility determination is received from the CBCU.
HHSC 745.621(a)(2) — AP Initial background checks submitted - At the time you hire someone
HHSC risk weight: High. Corrected at inspection. Corrected 2025-05-23.
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Records & paperwork
9 personnel files were reviewed during the inspection. 5 of the personnel files were missing required records.
HHSC 746.901 — Required Personnel Records
HHSC risk weight: Medium. Corrected 2025-06-06. Correction verified 2025-06-10.
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Staff background & training Serious
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Nov 15, 2024 Inspection · Deficiencies cited
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Cleanliness & sanitation Serious
A large hole in the classroom wall was observed during the inspection. It is located in the children's library area of the classroom and is accessible to children creating a safety risk.
HHSC 746.3407(9) — Floors, ceilings and Walls in Good Repair and Clean
HHSC risk weight: Medium High. Corrected 2024-11-29. Correction verified 2024-12-04.
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Safety & premises Serious
Three vans being used to transport children were observed to not have a fire extinguisher. These vans are rentals that are being used temporarily. This deficiency was corrected during the inspection by moving fire extinguishers that were located on buses that are no longer in use.
HHSC 746.5617(a)(5) — Required Equipment in Vehicles - Fire Extinguisher
HHSC risk weight: High. Corrected at inspection. Corrected 2024-11-15.
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Cleanliness & sanitation Serious
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May 21, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.