RecordWell Data

Jm Home Care Services, LLC

2924 EDEN LAKE LN, Katy, TX 77493 · Harris County

50cited violations
8serious
79inspections & investigations
1enforcement actions

Program

Type
General residential operation
Licensed capacity
7
Ages
4-17
Hours
-
Director / administrator
Akeelah M. Bowes
Phone
(281) 665-2451
Regulated since
Jul 3, 2025
HHSC IDs
Operation 1470972 · number 1792300
Official record
HHSC Child Care Search

Violations by category

Year by year

YearViolationsSeriousMain categories
2025368 Cleanliness & sanitation (2), Illness & medication (4), Supervision & ratios (14), Safety & premises (2), Staff background & training (6), Records & paperwork (2), Other (6)
2024140 Supervision & ratios (4), Safety & premises (2), Staff background & training (2), Records & paperwork (6)

Enforcement actions

HHSC publishes these as current flags on the operation, not as dated actions. The date shown is when this site first saw the flag. The HHSC Child Care Search has the details.

Inspections, investigations & assessments

  1. Sep 30, 2026 Assessment

    No violations cited on this visit.

    HHSC inspection history

  2. Sep 15, 2026 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  3. Sep 15, 2026 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  4. Aug 16, 2026 Report · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  5. Aug 16, 2026 Report · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  6. Jul 16, 2026 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  7. Jul 16, 2026 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  8. Jun 9, 2026 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  9. Jun 9, 2026 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  10. Jun 2, 2026 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  11. Jun 2, 2026 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  12. May 29, 2026 Report · No deficiencies cited (self-report)

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  13. May 29, 2026 Report · No deficiencies cited (self-report)

    No violations cited on this visit.

    HHSC inspection history

  14. May 27, 2026 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  15. May 27, 2026 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  16. May 16, 2026 Report · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  17. May 16, 2026 Report · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  18. May 14, 2026 Report · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  19. May 14, 2026 Report · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  20. May 12, 2026 Report · No deficiencies cited (self-report)

    No violations cited on this visit.

    HHSC inspection history

  21. May 12, 2026 Report · No deficiencies cited (self-report)

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  22. Apr 30, 2026 Report · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  23. Apr 30, 2026 Report · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  24. Apr 1, 2026 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  25. Apr 1, 2026 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  26. Mar 2, 2026 Report · No deficiencies cited (self-report)

    No violations cited on this visit.

    HHSC inspection history

  27. Mar 2, 2026 Report · No deficiencies cited (self-report)

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  28. Jan 28, 2026 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  29. Jan 28, 2026 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  30. Sep 26, 2025 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  31. Sep 26, 2025 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  32. Sep 13, 2025 Report · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  33. Sep 13, 2025 Report · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  34. Sep 8, 2025 Assessment · Deficiencies cited
    • Supervision & ratios

      The operation was scheduled under the incorrect fire inspection type and requires an inspection from Harris County. The operation has been notified multiple times.

      HHSC 748.3101(2) — Fire Inspection-Must have fire inspection at least once every 12 months from date of last fire inspection

      HHSC risk weight: Medium High. Corrected 2025-09-19. Correction verified 2025-09-18.

    HHSC inspection history

  35. Sep 8, 2025 Assessment · Deficiencies cited
    • Supervision & ratios

      The operation was scheduled under the incorrect fire inspection type and requires an inspection from Harris County. The operation has been notified multiple times.

      HHSC 748.3101(2) — Fire Inspection-Must have fire inspection at least once every 12 months from date of last fire inspection

      HHSC risk weight: Medium High. Corrected 2025-09-19. Correction verified 2025-09-18.

    HHSC inspection history · no longer published by HHSC; kept here

  36. Sep 2, 2025 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  37. Sep 2, 2025 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  38. Aug 29, 2025 Report · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  39. Aug 29, 2025 Report · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  40. Aug 27, 2025 Inspection · Deficiencies cited
    • Staff background & training Serious

      In the review of background checks, there were multiple active peoples and their roles are unknown at the operation.

      HHSC 745.621(a)(2) — AP Initial background checks submitted - At the time you hire someone

      HHSC risk weight: High. Corrected 2025-08-29. Correction verified 2025-08-29.

    • Staff background & training

      During the review of background checks, a staff who never started working is still active on the operation's people list, and it is past the 7 day requirement.

      HHSC 745.651(1) — Background Check Validation - You must inactivate a subject who is no longer associated with your operation within 7 days of leaving

      HHSC risk weight: Medium. Corrected 2025-08-29. Correction verified 2025-08-29.

    • Supervision & ratios

      During the inspection, it was observed that the administrators' biological children are at the home and have been counted in the ratio with the children in care, which poses a risk to the safety of the all the children.

      HHSC 748.1003(a) — Child/caregiver ratio-Caregiver may care for 5 children if any require tx svcs, 8 children if not; children under 5 yrs old count as 2 children

      HHSC risk weight: Medium High. Corrected 2025-08-29. Correction verified 2025-08-29.

    • Illness & medication

      During the inspection, it was observed that the psychotropic medication cabinet was not double locked. It was corrected at inspection due to the staff locking the medication cabinet. The over-the-counter medications are in the same room, but they are unlocked in a cabinet.

      HHSC 748.2101(3) — Medication Storage-Store medication covered by Schedule II of the Texas Controlled Substances Act under double lock in a separate container

      HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-08-27.

    • Cleanliness & sanitation

      During the inspection, there were multiple cooked food items in Tupperware containers, which were not labeled with the cooked date nor the expiration date. There was also an expired peanut butter and almond butter in the pantry.

      HHSC 748.3441(a) — Food Preparation-Food & drinks must be of safe quality, stored, prepared, distributed, & served under sanitary & safe conditions

      HHSC risk weight: Medium High. Corrected 2025-08-29. Correction verified 2025-08-29.

    HHSC inspection history · no longer published by HHSC; kept here

  41. Aug 27, 2025 Inspection · Deficiencies cited
    • Staff background & training Serious

      In the review of background checks, there were multiple active peoples and their roles are unknown at the operation.

      HHSC 745.621(a)(2) — AP Initial background checks submitted - At the time you hire someone

      HHSC risk weight: High. Corrected 2025-08-29. Correction verified 2025-08-29.

    • Staff background & training

      During the review of background checks, a staff who never started working is still active on the operation's people list, and it is past the 7 day requirement.

      HHSC 745.651(1) — Background Check Validation - You must inactivate a subject who is no longer associated with your operation within 7 days of leaving

      HHSC risk weight: Medium. Corrected 2025-08-29. Correction verified 2025-08-29.

    • Supervision & ratios

      During the inspection, it was observed that the administrators' biological children are at the home and have been counted in the ratio with the children in care, which poses a risk to the safety of the all the children.

      HHSC 748.1003(a) — Child/caregiver ratio-Caregiver may care for 5 children if any require tx svcs, 8 children if not; children under 5 yrs old count as 2 children

      HHSC risk weight: Medium High. Corrected 2025-08-29. Correction verified 2025-08-29.

    • Illness & medication

      During the inspection, it was observed that the psychotropic medication cabinet was not double locked. It was corrected at inspection due to the staff locking the medication cabinet. The over-the-counter medications are in the same room, but they are unlocked in a cabinet.

      HHSC 748.2101(3) — Medication Storage-Store medication covered by Schedule II of the Texas Controlled Substances Act under double lock in a separate container

      HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-08-27.

    • Cleanliness & sanitation

      During the inspection, there were multiple cooked food items in Tupperware containers, which were not labeled with the cooked date nor the expiration date. There was also an expired peanut butter and almond butter in the pantry.

      HHSC 748.3441(a) — Food Preparation-Food & drinks must be of safe quality, stored, prepared, distributed, & served under sanitary & safe conditions

      HHSC risk weight: Medium High. Corrected 2025-08-29. Correction verified 2025-08-29.

    HHSC inspection history

  42. Aug 22, 2025 Report · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  43. Aug 22, 2025 Report · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  44. Aug 19, 2025 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  45. Aug 19, 2025 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  46. Aug 13, 2025 Report · Deficiencies cited
    • Other

      5 out of 5 children interviewed stated that they have been to the owner's home on more than one occasion. Two legal guardians gave permission, while one was not asked for permission, and another was unaware of the visits.

      HHSC 748.507(1) — Employee general responsibilities-Demonstrate competency, prudent judgment, self-control in presence of children and when performing assigned tasks

      HHSC risk weight: Medium High. Corrected 2025-09-15. Correction verified 2025-09-12.

    HHSC inspection history

  47. Aug 13, 2025 Report · Deficiencies cited
    • Other

      5 out of 5 children interviewed stated that they have been to the owner's home on more than one occasion. Two legal guardians gave permission, while one was not asked for permission, and another was unaware of the visits.

      HHSC 748.507(1) — Employee general responsibilities-Demonstrate competency, prudent judgment, self-control in presence of children and when performing assigned tasks

      HHSC risk weight: Medium High. Corrected 2025-09-15. Correction verified 2025-09-12.

    HHSC inspection history · no longer published by HHSC; kept here

  48. Aug 12, 2025 Report · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  49. Aug 12, 2025 Report · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  50. Aug 9, 2025 Report · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  51. Aug 9, 2025 Report · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  52. Aug 5, 2025 Inspection · Deficiencies cited
    • Staff background & training Serious

      An unannounced follow up inspection was completed on 8/5/25. Staff reported the children are not left alone, and there are 2 staff present at all times. They stated they have 1 night staff present at nighttime and this was recent increased to 2 staff. They reported they review supervision based on a list of children and the level of supervision needed. It was reported they completed a suicide risk assessment training on 7/31/25. However, staff interviewed did was not able to confirm they attended a training. Children were interviewed during inspection and reported not having any protocol or people talk to them about suicide or high-risk behaviors in case they exhibit suicidal ideation warnings signs. They did report having a therapist that provides therapy virtually. Staff reported they don't complete assessments, but they follow protocol by calling their higher ups when a child shows high risk/Suicide risk behaviors. Owner reported they complete assessments once they take the children to the hospital for assessment, and/or have the Treatment Director come to the operation and assess the children. If it is determined the child will not be hospitalized, they reported to increase close supervision. However, a paper/computer screening was not reported to be completed.

      HHSC 748.125(e)(1)(A) — You must immediately refer a child to a MH professional for a suicide risk assessment if screening finds child to be at a high risk for suicide.

      HHSC risk weight: High. Corrected 2025-08-12. Correction verified 2025-08-19.

    HHSC inspection history

  53. Aug 5, 2025 Inspection · Deficiencies cited
    • Staff background & training Serious

      An unannounced follow up inspection was completed on 8/5/25. Staff reported the children are not left alone, and there are 2 staff present at all times. They stated they have 1 night staff present at nighttime and this was recent increased to 2 staff. They reported they review supervision based on a list of children and the level of supervision needed. It was reported they completed a suicide risk assessment training on 7/31/25. However, staff interviewed did was not able to confirm they attended a training. Children were interviewed during inspection and reported not having any protocol or people talk to them about suicide or high-risk behaviors in case they exhibit suicidal ideation warnings signs. They did report having a therapist that provides therapy virtually. Staff reported they don't complete assessments, but they follow protocol by calling their higher ups when a child shows high risk/Suicide risk behaviors. Owner reported they complete assessments once they take the children to the hospital for assessment, and/or have the Treatment Director come to the operation and assess the children. If it is determined the child will not be hospitalized, they reported to increase close supervision. However, a paper/computer screening was not reported to be completed.

      HHSC 748.125(e)(1)(A) — You must immediately refer a child to a MH professional for a suicide risk assessment if screening finds child to be at a high risk for suicide.

      HHSC risk weight: High. Corrected 2025-08-12. Correction verified 2025-08-19.

    HHSC inspection history · no longer published by HHSC; kept here

  54. Jul 30, 2025 Report · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  55. Jul 30, 2025 Report · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  56. May 29, 2025 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  57. May 29, 2025 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  58. May 24, 2025 Report · Deficiencies cited
    • Other Serious

      Child in care was found to be high risk for suicide following a risk assessment and a mental health professional was not contacted or notified.

      HHSC 748.125(e)(1)(A) — You must immediately refer a child to a MH professional for a suicide risk assessment if screening finds child to be at a high risk for suicide.

      HHSC risk weight: High. Corrected 2025-07-25. Correction verified 2025-08-05.

    • Supervision & ratios

      Child in care was not adequately supervised after exhibiting dangerous self-harming behaviors which resulted in child engaging in additional self-harming behaviors.

      HHSC 748.685(c)(1) — Caregiver responsibility - be aware of children's habits, interests, and any special needs including supervision

      HHSC risk weight: Medium High. Corrected 2025-07-25. Correction verified 2025-08-05.

    • Supervision & ratios

      Child's service plan addressed a high-risk behavior for suicide and operation did not follow the plan that was implemented to ensure that sharp items, including razors, were distributed only by staff and collected immediately after use.

      HHSC 748.685(c)(6) — Implement and follow the children's service plans.

      HHSC risk weight: Medium. Corrected 2025-07-25. Correction verified 2025-08-05.

    HHSC inspection history

  59. May 24, 2025 Report · Deficiencies cited
    • Other Serious

      Child in care was found to be high risk for suicide following a risk assessment and a mental health professional was not contacted or notified.

      HHSC 748.125(e)(1)(A) — You must immediately refer a child to a MH professional for a suicide risk assessment if screening finds child to be at a high risk for suicide.

      HHSC risk weight: High. Corrected 2025-07-25. Correction verified 2025-08-05.

    • Supervision & ratios

      Child in care was not adequately supervised after exhibiting dangerous self-harming behaviors which resulted in child engaging in additional self-harming behaviors.

      HHSC 748.685(c)(1) — Caregiver responsibility - be aware of children's habits, interests, and any special needs including supervision

      HHSC risk weight: Medium High. Corrected 2025-07-25. Correction verified 2025-08-05.

    • Supervision & ratios

      Child's service plan addressed a high-risk behavior for suicide and operation did not follow the plan that was implemented to ensure that sharp items, including razors, were distributed only by staff and collected immediately after use.

      HHSC 748.685(c)(6) — Implement and follow the children's service plans.

      HHSC risk weight: Medium. Corrected 2025-07-25. Correction verified 2025-08-05.

    HHSC inspection history · no longer published by HHSC; kept here

  60. May 1, 2025 Report · Deficiencies cited
    • Safety & premises

      Child had access to staff?s personal keys and drove off in staff?s vehicle.

      HHSC 748.507(1) — Employee general responsibilities-Demonstrate competency, prudent judgment, self-control in presence of children and when performing assigned tasks

      HHSC risk weight: Medium High. Corrected 2025-06-17. Correction verified 2025-06-25.

    HHSC inspection history · no longer published by HHSC; kept here

  61. May 1, 2025 Report · Deficiencies cited
    • Safety & premises

      Child had access to staff?s personal keys and drove off in staff?s vehicle.

      HHSC 748.507(1) — Employee general responsibilities-Demonstrate competency, prudent judgment, self-control in presence of children and when performing assigned tasks

      HHSC risk weight: Medium High. Corrected 2025-06-17. Correction verified 2025-06-25.

    HHSC inspection history

  62. Apr 10, 2025 Inspection · Deficiencies cited
    • Supervision & ratios

      The operation provided conflicting information regarding the administrator's work schedule. Additionally, information provided indicates that the administrator isn't adhering to a full-time schedule.

      HHSC 748.531(a)(3) — Child-care administrator-Is full-time employee of the operation

      HHSC risk weight: Medium. Corrected 2025-04-17. Correction verified 2025-04-23.

    HHSC inspection history · no longer published by HHSC; kept here

  63. Apr 10, 2025 Inspection · Deficiencies cited
    • Supervision & ratios

      The operation provided conflicting information regarding the administrator's work schedule. Additionally, information provided indicates that the administrator isn't adhering to a full-time schedule.

      HHSC 748.531(a)(3) — Child-care administrator-Is full-time employee of the operation

      HHSC risk weight: Medium. Corrected 2025-04-17. Correction verified 2025-04-23.

    HHSC inspection history

  64. Mar 31, 2025 Inspection · Deficiencies cited
    • Supervision & ratios

      Multiple records were observed to have missing, incomplete, or inaccurate information.

      HHSC 748.151(3) — Operational responsibilities - Maintain current, true, accurate, and complete records

      HHSC risk weight: Medium. Corrected 2025-04-14. Correction verified 2025-04-23.

    • Illness & medication

      Evening medication was prepared in advance.

      HHSC 748.2003(b)(4) — Administration of prescription medication-Administer each child's medication within one hour of preparation

      HHSC risk weight: Medium. Corrected 2025-04-14. Correction verified 2025-04-23.

    HHSC inspection history

  65. Mar 31, 2025 Inspection · Deficiencies cited
    • Supervision & ratios

      Multiple records were observed to have missing, incomplete, or inaccurate information.

      HHSC 748.151(3) — Operational responsibilities - Maintain current, true, accurate, and complete records

      HHSC risk weight: Medium. Corrected 2025-04-14. Correction verified 2025-04-23.

    • Illness & medication

      Evening medication was prepared in advance.

      HHSC 748.2003(b)(4) — Administration of prescription medication-Administer each child's medication within one hour of preparation

      HHSC risk weight: Medium. Corrected 2025-04-14. Correction verified 2025-04-23.

    HHSC inspection history · no longer published by HHSC; kept here

  66. Mar 27, 2025 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  67. Mar 27, 2025 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  68. Mar 18, 2025 Report · Deficiencies cited
    • Other

      It was discovered during interviews with the children and staff that a child in care slept over at a staff member's home without the case workers knowledge.

      HHSC 748.507(1) — Employee general responsibilities-Demonstrate competency, prudent judgment, self-control in presence of children and when performing assigned tasks

      HHSC risk weight: Medium High. Corrected 2025-04-03. Correction verified 2025-04-10.

    HHSC inspection history · no longer published by HHSC; kept here

  69. Mar 18, 2025 Report · Deficiencies cited
    • Other

      It was discovered during interviews with the children and staff that a child in care slept over at a staff member's home without the case workers knowledge.

      HHSC 748.507(1) — Employee general responsibilities-Demonstrate competency, prudent judgment, self-control in presence of children and when performing assigned tasks

      HHSC risk weight: Medium High. Corrected 2025-04-03. Correction verified 2025-04-10.

    HHSC inspection history

  70. Mar 3, 2025 Inspection · Deficiencies cited
    • Records & paperwork Serious

      The employee records do not contain the required consent for drug testing.

      HHSC 745.4151(c)(6)(A) — Discipline-An applicant or employee's consent to submit to drug testing is required as a condition of employment

      HHSC risk weight: High. Corrected 2025-03-10. Correction verified 2025-03-10.

    • Supervision & ratios

      The Child Care Administrator was observed to not be present at the operation since the application inspection. Additionally, the Child Care Administrator is not listed on the work schedules provided by the operation, further confirming the LCCA's absence. It was relayed by the operation that the Child Care Administrator is a student and checks online for updates regarding the operation.

      HHSC 748.531(a)(3) — Child-care administrator-Is full-time employee of the operation

      HHSC risk weight: Medium. Corrected 2025-03-10. Correction verified 2025-03-10.

    HHSC inspection history · no longer published by HHSC; kept here

  71. Mar 3, 2025 Inspection · Deficiencies cited
    • Records & paperwork Serious

      The employee records do not contain the required consent for drug testing.

      HHSC 745.4151(c)(6)(A) — Discipline-An applicant or employee's consent to submit to drug testing is required as a condition of employment

      HHSC risk weight: High. Corrected 2025-03-10. Correction verified 2025-03-10.

    • Supervision & ratios

      The Child Care Administrator was observed to not be present at the operation since the application inspection. Additionally, the Child Care Administrator is not listed on the work schedules provided by the operation, further confirming the LCCA's absence. It was relayed by the operation that the Child Care Administrator is a student and checks online for updates regarding the operation.

      HHSC 748.531(a)(3) — Child-care administrator-Is full-time employee of the operation

      HHSC risk weight: Medium. Corrected 2025-03-10. Correction verified 2025-03-10.

    HHSC inspection history

  72. Dec 2, 2024 Inspection · Deficiencies cited
    • Records & paperwork

      The current nor discharged children records included documentation of an admission assessment.

      HHSC 748.1217(a) — Admission Assessment-Must provide initial evaluation of appropriate placement & ensure that necessary information for service planning is obtained

      HHSC risk weight: Medium. Corrected 2024-12-09. Correction verified 2024-12-11.

    • Supervision & ratios

      Operation was present when inspector arrived and didn't have a posting. Operation didn't make proper notification.

      HHSC 748.151(4) — Operational responsibilities - Allow Licensing to inspect the operation during its hours of operation

      HHSC risk weight: Medium High. Corrected 2024-12-09. Correction verified 2024-12-11.

    • Supervision & ratios

      The name of the designated person who works at the operation is missing from the children's face sheets, only the case worker's name is listed.

      HHSC 748.709(b)(1) — Designated person making decisions on childhood activities must work at same location where child resides

      HHSC risk weight: Medium High. Corrected 2024-12-09. Correction verified 2024-12-11.

    HHSC inspection history · no longer published by HHSC; kept here

  73. Dec 2, 2024 Inspection · Deficiencies cited
    • Records & paperwork

      The current nor discharged children records included documentation of an admission assessment.

      HHSC 748.1217(a) — Admission Assessment-Must provide initial evaluation of appropriate placement & ensure that necessary information for service planning is obtained

      HHSC risk weight: Medium. Corrected 2024-12-09. Correction verified 2024-12-11.

    • Supervision & ratios

      Operation was present when inspector arrived and didn't have a posting. Operation didn't make proper notification.

      HHSC 748.151(4) — Operational responsibilities - Allow Licensing to inspect the operation during its hours of operation

      HHSC risk weight: Medium High. Corrected 2024-12-09. Correction verified 2024-12-11.

    • Supervision & ratios

      The name of the designated person who works at the operation is missing from the children's face sheets, only the case worker's name is listed.

      HHSC 748.709(b)(1) — Designated person making decisions on childhood activities must work at same location where child resides

      HHSC risk weight: Medium High. Corrected 2024-12-09. Correction verified 2024-12-11.

    HHSC inspection history

  74. Oct 1, 2024 Inspection · Deficiencies cited
    • Staff background & training

      An employee file contained an expired CPR/FA certification, and it was confirmed that the staff hasn't retaken it.

      HHSC 748.983(a) — First-aid-CPR renewal-Each caregiver must complete any new first-aid training, as required to maintain a current certification

      HHSC risk weight: Medium High. Corrected 2024-10-15. Correction verified 2024-10-15.

    HHSC inspection history

  75. Oct 1, 2024 Inspection · Deficiencies cited
    • Staff background & training

      An employee file contained an expired CPR/FA certification, and it was confirmed that the staff hasn't retaken it.

      HHSC 748.983(a) — First-aid-CPR renewal-Each caregiver must complete any new first-aid training, as required to maintain a current certification

      HHSC risk weight: Medium High. Corrected 2024-10-15. Correction verified 2024-10-15.

    HHSC inspection history · no longer published by HHSC; kept here

  76. Aug 13, 2024 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  77. Aug 13, 2024 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  78. Jun 5, 2024 Inspection · Deficiencies cited
    • Safety & premises

      Documentation of monthly fire extinguisher inspections were not observed on to be signed and dated on the inspection tag nor was documentation available for review indicating that a monthly inspection of the fire extinguishers has been conducted.

      HHSC 748.3115 — Fire Extinguisher-Must inspect fire extinguisher(s) monthly

      HHSC risk weight: Medium. Corrected 2024-07-10. Correction verified 2024-07-05.

    • Records & paperwork

      The childcare administrator job description did not indicate the duties and responsibilities for which the employee was hired. The employee signed and dated a job description that didn?t reflect the roles, duties, responsibilities, nor requirements of a Licensed Child Care Administrator.

      HHSC 748.363(4) — Personnel records-Personnel records-Include current job description.

      HHSC risk weight: Medium. Corrected 2024-06-19. Correction verified 2024-06-19.

    • Records & paperwork

      Active employee file included an affidavit that was prefilled, but it wasn't notarized.

      HHSC 748.363(7) — Personnel records-Include notarized Licensing Affidavit for Applicants for Employment form as specified in Human Resources Code, 42.059

      HHSC risk weight: Medium. Corrected at inspection. Corrected 2024-06-05.

    HHSC inspection history

  79. Jun 5, 2024 Inspection · Deficiencies cited
    • Safety & premises

      Documentation of monthly fire extinguisher inspections were not observed on to be signed and dated on the inspection tag nor was documentation available for review indicating that a monthly inspection of the fire extinguishers has been conducted.

      HHSC 748.3115 — Fire Extinguisher-Must inspect fire extinguisher(s) monthly

      HHSC risk weight: Medium. Corrected 2024-07-10. Correction verified 2024-07-05.

    • Records & paperwork

      The childcare administrator job description did not indicate the duties and responsibilities for which the employee was hired. The employee signed and dated a job description that didn?t reflect the roles, duties, responsibilities, nor requirements of a Licensed Child Care Administrator.

      HHSC 748.363(4) — Personnel records-Personnel records-Include current job description.

      HHSC risk weight: Medium. Corrected 2024-06-19. Correction verified 2024-06-19.

    • Records & paperwork

      Active employee file included an affidavit that was prefilled, but it wasn't notarized.

      HHSC 748.363(7) — Personnel records-Include notarized Licensing Affidavit for Applicants for Employment form as specified in Human Resources Code, 42.059

      HHSC risk weight: Medium. Corrected at inspection. Corrected 2024-06-05.

    HHSC inspection history · no longer published by HHSC; kept here

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to
HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.