Lala's Home Daycare
2202 OLD MILL RD, Carrollton, TX 75007 · Denton County
Program
- Type
- Licensed child-care home
- Licensed capacity
- 12
- Ages
- Infant, Toddler
- Hours
- 07:30 AM-05:30 PM
- Director / administrator
- Claudia Chacon
- Phone
- (214) 994-9738
- Regulated since
- Dec 7, 2012
- HHSC IDs
- Operation 1048389 · number 1464286
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2021 | 28 | 12 | Cleanliness & sanitation (4), Supervision & ratios (2), Discipline & child guidance (4), Safety & premises (2), Food & allergies (6), Other (10) |
Inspections, investigations & assessments
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Dec 18, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Dec 18, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 7, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 7, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 26, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Feb 26, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 26, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 26, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 30, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 30, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 27, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Feb 27, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jan 26, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jan 26, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Dec 16, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
Dec 16, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Nov 18, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Nov 18, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
Oct 31, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
Oct 31, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 28, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 28, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
Aug 24, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 24, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 14, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 14, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 22, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
Mar 22, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Dec 3, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Dec 3, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
-
Nov 2, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Nov 2, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 22, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
-
Oct 22, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Oct 20, 2021 Report · Deficiencies cited
-
Other Serious
-A caregiver did not use good judgement when placing two infants on top of a table, in bouncer seats when feeding them. This was observed through video obtained during the course of the investigation. -A caregiver did not use good judgment when picking up a child up by the wrists and placing them inside of a play yard. This was observed through video obtained during the course of the investigation
HHSC 747.1501(c)(1) — Responsibilities of Employees and Caregivers -Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2021-11-17. Correction verified 2021-12-03.
-
Supervision & ratios Serious
The daycare home was operating over capacity. A video was provided as part of the investigation and there were at least 13 children observed to be in care. Thirteen children can clearly be seen in the video and it is unclear if a fourteenth child is laying in a bouncer, on the floor, near the table.
HHSC 747.207(10) — AP Never exceed capacity of the home
HHSC risk weight: High. Corrected 2021-11-17. Correction verified 2021-12-03.
-
Discipline & child guidance Serious
The primary caregiver did not report suspected abuse of a child in care. The primary caregiver noted serious concerns regarding bruises that were observed on a child in care and stated that she knew she was required to report the suspected abuse. This information was obtained through the course of the investigation.
HHSC 747.207(4) — Reporting Suspected Abuse, Neglect and Exploitation
HHSC risk weight: High. Corrected 2021-11-17. Correction verified 2021-12-03.
-
Safety & premises
A caregiver was observed placing infants in highchairs without using the safety straps. This was observed through video obtained during the course of the investigation.
HHSC 747.2307 — Infant Care Area Furnishings and Equipment - Use of Safety Straps
HHSC risk weight: Medium High. Corrected 2021-11-17. Correction verified 2021-12-03.
-
Other
Two infants, that were not able to sit unassisted, were observed to be fed in bouncer seats. They were not being held by the caregiver as required. This was observed through video obtained during the course of the investigation.
HHSC 747.2319(1) — Requirements for Feeding Infants - Hold if Unable to Sit
HHSC risk weight: Medium High. Corrected 2021-11-17. Correction verified 2021-12-03.
-
Discipline & child guidance
An assistant caregiver placed a crying child in time out in a play yard for 6 minutes. The primary caregiver then moved the play yard with the child inside of it to a bedroom. The child was alone in the bedroom with the door shut for 9 minutes. This was observed through video obtained during the investigation.
HHSC 747.2703(4)(D) — Positive Methods of Discipline and Guidance - Brief Supervised Separation
HHSC risk weight: Medium. Corrected 2021-11-17. Correction verified 2021-12-03.
-
Other Serious
The primary caregiver yelled into a crying toddler?s face while the child was standing in a play yard. The child fell back into the play yard after the caregiver yelled at them. The primary caregiver then yelled at the child and told them they would not eat if they did not stop crying. After removing the child from the play yard, the primary caregiver told them they would go back in the room if they did not stop crying. This was observed through video obtained during the course of the investigation
HHSC 747.2705(6) — Prohibited Punishments - Humiliating, Rejecting, Yelling
HHSC risk weight: High. Corrected 2021-11-17. Correction verified 2021-12-03.
-
Cleanliness & sanitation
The primary caregiver did not sanitize the diapering surface or use a clean disposable covering in between each diaper change. This was observed through video obtained during the course of the investigation.
HHSC 747.3307(d) — Diapering Procedures- Sanitizing the Diapering Area
HHSC risk weight: Medium High. Corrected 2021-11-17. Correction verified 2021-12-03.
-
Other Serious
-
Oct 20, 2021 Report · Deficiencies cited
-
Other Serious
-A caregiver did not use good judgement when placing two infants on top of a table, in bouncer seats when feeding them. This was observed through video obtained during the course of the investigation. -A caregiver did not use good judgment when picking up a child up by the wrists and placing them inside of a play yard. This was observed through video obtained during the course of the investigation
HHSC 747.1501(c)(1) — Responsibilities of Employees and Caregivers -Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2021-11-17. Correction verified 2021-12-03.
-
Supervision & ratios Serious
The daycare home was operating over capacity. A video was provided as part of the investigation and there were at least 13 children observed to be in care. Thirteen children can clearly be seen in the video and it is unclear if a fourteenth child is laying in a bouncer, on the floor, near the table.
HHSC 747.207(10) — AP Never exceed capacity of the home
HHSC risk weight: High. Corrected 2021-11-17. Correction verified 2021-12-03.
-
Discipline & child guidance Serious
The primary caregiver did not report suspected abuse of a child in care. The primary caregiver noted serious concerns regarding bruises that were observed on a child in care and stated that she knew she was required to report the suspected abuse. This information was obtained through the course of the investigation.
HHSC 747.207(4) — Reporting Suspected Abuse, Neglect and Exploitation
HHSC risk weight: High. Corrected 2021-11-17. Correction verified 2021-12-03.
-
Safety & premises
A caregiver was observed placing infants in highchairs without using the safety straps. This was observed through video obtained during the course of the investigation.
HHSC 747.2307 — Infant Care Area Furnishings and Equipment - Use of Safety Straps
HHSC risk weight: Medium High. Corrected 2021-11-17. Correction verified 2021-12-03.
-
Other
Two infants, that were not able to sit unassisted, were observed to be fed in bouncer seats. They were not being held by the caregiver as required. This was observed through video obtained during the course of the investigation.
HHSC 747.2319(1) — Requirements for Feeding Infants - Hold if Unable to Sit
HHSC risk weight: Medium High. Corrected 2021-11-17. Correction verified 2021-12-03.
-
Discipline & child guidance
An assistant caregiver placed a crying child in time out in a play yard for 6 minutes. The primary caregiver then moved the play yard with the child inside of it to a bedroom. The child was alone in the bedroom with the door shut for 9 minutes. This was observed through video obtained during the investigation.
HHSC 747.2703(4)(D) — Positive Methods of Discipline and Guidance - Brief Supervised Separation
HHSC risk weight: Medium. Corrected 2021-11-17. Correction verified 2021-12-03.
-
Other Serious
The primary caregiver yelled into a crying toddler?s face while the child was standing in a play yard. The child fell back into the play yard after the caregiver yelled at them. The primary caregiver then yelled at the child and told them they would not eat if they did not stop crying. After removing the child from the play yard, the primary caregiver told them they would go back in the room if they did not stop crying. This was observed through video obtained during the course of the investigation
HHSC 747.2705(6) — Prohibited Punishments - Humiliating, Rejecting, Yelling
HHSC risk weight: High. Corrected 2021-11-17. Correction verified 2021-12-03.
-
Cleanliness & sanitation
The primary caregiver did not sanitize the diapering surface or use a clean disposable covering in between each diaper change. This was observed through video obtained during the course of the investigation.
HHSC 747.3307(d) — Diapering Procedures- Sanitizing the Diapering Area
HHSC risk weight: Medium High. Corrected 2021-11-17. Correction verified 2021-12-03.
HHSC inspection history · no longer published by HHSC; kept here
-
Other Serious
-
Oct 6, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
-
Oct 6, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 20, 2021 Report · Deficiencies cited
-
Food & allergies Serious
The primary caregiver did not use good judgment when she fed an infant formula that the parents asked her specifically not to use. The provider also used a faster nipple for the infant's bottle than provided by the parent and without permission.
HHSC 747.1501(c)(1) — Responsibilities of Employees and Caregivers -Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2021-10-19. Correction verified 2021-11-02.
-
Other Serious
Based on the seriousness of the deficiencies cited in the investigation, it was determined that the permit holder is not ensuring that she is running her home in compliance with the Minimum Standard Rules.
HHSC 747.207(9) — Comply with Child-care Licensing Law and Rules
HHSC risk weight: High. Corrected 2021-10-19. Correction verified 2021-11-02.
-
Cleanliness & sanitation
During the course of this investigation it was determined that the provider continued to use the extra mattresses in the play yards after being cited on 8/13/21. On 8/27/21 a follow up inspection was conducted by Child Care Regulation. The provider admitted to parents that extra mattresses continued to be used after she was cited for using them, and they were removed prior to Child Care Regulation entering the home.
HHSC 747.2311(1) — Safety Requirements for Play Yards - Use and Clean According to Manufacturer's Instructions
HHSC risk weight: Medium High. Corrected 2021-10-19. Correction verified 2021-11-02.
-
Food & allergies
During the course of this investigation is was determined that an infant was fed a bottle while laying flat on their back causing them to choke on the formula.
HHSC 747.2319(1) — Requirements for Feeding Infants - Hold if Unable to Sit
HHSC risk weight: Medium High. Corrected 2021-10-19. Correction verified 2021-11-02.
-
Food & allergies
An infant feeding plan was not followed when the provider fed an infant an additional 2-4 ounces of formula on multiple occasions. The infant feeding plan provided by the parent instructed the provider to prepare 4oz every 2.5-3 hours.
HHSC 747.2321(a) — Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
HHSC risk weight: Medium. Corrected 2021-10-19. Correction verified 2021-11-02.
-
Other
Infant feeding schedules are not being reviewed, updated and signed every 30 days. Feeding instructions are provided upon enrollment and not updated and signed by the parent every 30 days.
HHSC 747.2321(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2021-10-26. Correction verified 2021-11-02.
HHSC inspection history · no longer published by HHSC; kept here
-
Food & allergies Serious
-
Sep 20, 2021 Report · Deficiencies cited
-
Food & allergies Serious
The primary caregiver did not use good judgment when she fed an infant formula that the parents asked her specifically not to use. The provider also used a faster nipple for the infant's bottle than provided by the parent and without permission.
HHSC 747.1501(c)(1) — Responsibilities of Employees and Caregivers -Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2021-10-19. Correction verified 2021-11-02.
-
Other Serious
Based on the seriousness of the deficiencies cited in the investigation, it was determined that the permit holder is not ensuring that she is running her home in compliance with the Minimum Standard Rules.
HHSC 747.207(9) — Comply with Child-care Licensing Law and Rules
HHSC risk weight: High. Corrected 2021-10-19. Correction verified 2021-11-02.
-
Cleanliness & sanitation
During the course of this investigation it was determined that the provider continued to use the extra mattresses in the play yards after being cited on 8/13/21. On 8/27/21 a follow up inspection was conducted by Child Care Regulation. The provider admitted to parents that extra mattresses continued to be used after she was cited for using them, and they were removed prior to Child Care Regulation entering the home.
HHSC 747.2311(1) — Safety Requirements for Play Yards - Use and Clean According to Manufacturer's Instructions
HHSC risk weight: Medium High. Corrected 2021-10-19. Correction verified 2021-11-02.
-
Food & allergies
During the course of this investigation is was determined that an infant was fed a bottle while laying flat on their back causing them to choke on the formula.
HHSC 747.2319(1) — Requirements for Feeding Infants - Hold if Unable to Sit
HHSC risk weight: Medium High. Corrected 2021-10-19. Correction verified 2021-11-02.
-
Food & allergies
An infant feeding plan was not followed when the provider fed an infant an additional 2-4 ounces of formula on multiple occasions. The infant feeding plan provided by the parent instructed the provider to prepare 4oz every 2.5-3 hours.
HHSC 747.2321(a) — Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
HHSC risk weight: Medium. Corrected 2021-10-19. Correction verified 2021-11-02.
-
Other
Infant feeding schedules are not being reviewed, updated and signed every 30 days. Feeding instructions are provided upon enrollment and not updated and signed by the parent every 30 days.
HHSC 747.2321(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2021-10-26. Correction verified 2021-11-02.
-
Food & allergies Serious
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.