Terry Mendoza

8515 WOOD ARBOR, San Antonio, TX 78251 · Bexar County

34cited violations

0serious

8inspections & investigations

0enforcement actions

Program

Type: Registered child-care home
Licensed capacity: 12
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 08:00 AM-06:00 PM
Phone: (210) 529-2663
Regulated since: Aug 18, 2009
HHSC IDs: Operation 506289 · number 1020046
Official record: HHSC Child Care Search

Violations by category

Supervision & ratios 8
Safety & premises 18
Staff background & training 6
Records & paperwork 2

Year by year

Year	Violations	Main categories
2026	6	Supervision & ratios (2), Safety & premises (4)
2024	8	Supervision & ratios (2), Safety & premises (6)
2023	12	Supervision & ratios (4), Safety & premises (2), Staff background & training (4), Records & paperwork (2)
2021	8	Safety & premises (6), Staff background & training (2)

Inspections, investigations & assessments

Aug 21, 2026 Inspection · Deficiencies cited
- Safety & premises
  The emergency practice drill form indicts the last fire drill was done in June 2026.
  
  HHSC 747.5005(1) — Fire Drill Monthly - Exit in 3 Minutes
  
  HHSC risk weight: Medium High. Corrected 2026-09-04. Correction verified 2026-09-15.
- Supervision & ratios
  The operational policy was missing the parents' rights information.
  
  HHSC 747.501(9) — Written Operational Policies - Parent Rights
  
  HHSC risk weight: Medium. Corrected 2026-09-04. Correction verified 2026-09-15.
- Safety & premises
  One out four admission forms reviewed was missing the emergency contact information.
  
  HHSC 747.605(6) — Required Admission Information - Emergency Contact
  
  HHSC risk weight: Medium High. Corrected 2026-09-04. Correction verified 2026-09-15.
HHSC inspection history
Aug 21, 2026 Inspection · Deficiencies cited
- Safety & premises
  The emergency practice drill form indicts the last fire drill was done in June 2026.
  
  HHSC 747.5005(1) — Fire Drill Monthly - Exit in 3 Minutes
  
  HHSC risk weight: Medium High. Corrected 2026-09-04. Correction verified 2026-09-15.
- Supervision & ratios
  The operational policy was missing the parents' rights information.
  
  HHSC 747.501(9) — Written Operational Policies - Parent Rights
  
  HHSC risk weight: Medium. Corrected 2026-09-04. Correction verified 2026-09-15.
- Safety & premises
  One out four admission forms reviewed was missing the emergency contact information.
  
  HHSC 747.605(6) — Required Admission Information - Emergency Contact
  
  HHSC risk weight: Medium High. Corrected 2026-09-04. Correction verified 2026-09-15.
HHSC inspection history · no longer published by HHSC; kept here
Aug 30, 2024 Inspection · Deficiencies cited
- Safety & premises
  The fire drill has not been practice or recorded on the form 7263 used for emergency practices.
  
  HHSC 747.5005(1) — Fire Drill Monthly - Exit in 3 Minutes
  
  HHSC risk weight: Medium High. Corrected 2024-09-06. Correction verified 2024-09-11.
- Safety & premises
  The severe weather drill has not been practice or recorded on the form 7263 used for emergency practices.
  
  HHSC 747.5005(2) — Sheltering drill for Severe Weather- 4 times in a calendar year
  
  HHSC risk weight: Medium High. Corrected 2024-09-13. Correction verified 2024-09-11.
- Safety & premises
  The lock-down drill has not been practice or recorded on the form 7263 used for emergency practices.
  
  HHSC 747.5005(3) — Lock-down drill 4 times in a calendar year
  
  HHSC risk weight: Medium High. Corrected 2024-09-20. Correction verified 2024-09-12.
- Supervision & ratios
  The fire extinguisher at the operation was not the correct size.
  
  HHSC 747.5103 — Must Have at Least One 3A-40BC Dry Chemical Fire Extinguisher or Fire Extinguisher Approved by Fire Marshal
  
  HHSC risk weight: Medium High. Corrected 2024-09-06. Correction verified 2024-09-12.
HHSC inspection history
Aug 30, 2024 Inspection · Deficiencies cited
- Safety & premises
  The fire drill has not been practice or recorded on the form 7263 used for emergency practices.
  
  HHSC 747.5005(1) — Fire Drill Monthly - Exit in 3 Minutes
  
  HHSC risk weight: Medium High. Corrected 2024-09-06. Correction verified 2024-09-11.
- Safety & premises
  The severe weather drill has not been practice or recorded on the form 7263 used for emergency practices.
  
  HHSC 747.5005(2) — Sheltering drill for Severe Weather- 4 times in a calendar year
  
  HHSC risk weight: Medium High. Corrected 2024-09-13. Correction verified 2024-09-11.
- Safety & premises
  The lock-down drill has not been practice or recorded on the form 7263 used for emergency practices.
  
  HHSC 747.5005(3) — Lock-down drill 4 times in a calendar year
  
  HHSC risk weight: Medium High. Corrected 2024-09-20. Correction verified 2024-09-12.
- Supervision & ratios
  The fire extinguisher at the operation was not the correct size.
  
  HHSC 747.5103 — Must Have at Least One 3A-40BC Dry Chemical Fire Extinguisher or Fire Extinguisher Approved by Fire Marshal
  
  HHSC risk weight: Medium High. Corrected 2024-09-06. Correction verified 2024-09-12.
HHSC inspection history · no longer published by HHSC; kept here
Dec 22, 2023 Inspection · Deficiencies cited
- Staff background & training
  The primary caregiver lacked training in the following required training topics: Emergency Preparedness, Preventing and Controlling the Spread of Communicable Diseases, Preventing and Responding to Emergencies Due to Food Allergies, Understanding building and physical premises safety, Handling, storing, and disposing of hazardous materials
  
  HHSC 747.1309(d) — Primary Caregiver Annual Training - Required Special Topics without specific hours
  
  HHSC risk weight: Medium. Corrected 2024-01-31. Correction verified 2024-01-29.
- Staff background & training
  A household member did not have orientation to the Registered Child Care Home
  
  HHSC 747.1401(a)(2) — Household Members Qualifications - Orientation
  
  HHSC risk weight: Medium. Corrected 2023-12-29. Correction verified 2023-12-28.
- Supervision & ratios
  The operational policies did not include information on safe sleep practices.
  
  HHSC 747.501(6) — Written Operational Policies - Safe Sleep for Infants
  
  HHSC risk weight: Medium High. Corrected 2024-01-05. Correction verified 2024-01-03.
- Supervision & ratios
  The operational policies did not include the promotion of indoor and outdoor physical activity.
  
  HHSC 747.501(8) — Written Operational Policies - Promotion of Physical Activity
  
  HHSC risk weight: Medium. Corrected 2024-01-05. Correction verified 2024-01-03.
- Records & paperwork
  Two children's records had incomplete special needs statements.
  
  HHSC 747.605(13) — Required Admission Information - Special Needs Statement
  
  HHSC risk weight: Medium High. Corrected 2023-12-29. Correction verified 2023-12-28.
- Safety & premises
  One child's record had an incomplete emergency contact.
  
  HHSC 747.605(6) — Required Admission Information - Emergency Contact
  
  HHSC risk weight: Medium High. Corrected 2023-12-29. Correction verified 2023-12-28.
HHSC inspection history · no longer published by HHSC; kept here
Dec 22, 2023 Inspection · Deficiencies cited
- Staff background & training
  The primary caregiver lacked training in the following required training topics: Emergency Preparedness, Preventing and Controlling the Spread of Communicable Diseases, Preventing and Responding to Emergencies Due to Food Allergies, Understanding building and physical premises safety, Handling, storing, and disposing of hazardous materials
  
  HHSC 747.1309(d) — Primary Caregiver Annual Training - Required Special Topics without specific hours
  
  HHSC risk weight: Medium. Corrected 2024-01-31. Correction verified 2024-01-29.
- Staff background & training
  A household member did not have orientation to the Registered Child Care Home
  
  HHSC 747.1401(a)(2) — Household Members Qualifications - Orientation
  
  HHSC risk weight: Medium. Corrected 2023-12-29. Correction verified 2023-12-28.
- Supervision & ratios
  The operational policies did not include information on safe sleep practices.
  
  HHSC 747.501(6) — Written Operational Policies - Safe Sleep for Infants
  
  HHSC risk weight: Medium High. Corrected 2024-01-05. Correction verified 2024-01-03.
- Supervision & ratios
  The operational policies did not include the promotion of indoor and outdoor physical activity.
  
  HHSC 747.501(8) — Written Operational Policies - Promotion of Physical Activity
  
  HHSC risk weight: Medium. Corrected 2024-01-05. Correction verified 2024-01-03.
- Records & paperwork
  Two children's records had incomplete special needs statements.
  
  HHSC 747.605(13) — Required Admission Information - Special Needs Statement
  
  HHSC risk weight: Medium High. Corrected 2023-12-29. Correction verified 2023-12-28.
- Safety & premises
  One child's record had an incomplete emergency contact.
  
  HHSC 747.605(6) — Required Admission Information - Emergency Contact
  
  HHSC risk weight: Medium High. Corrected 2023-12-29. Correction verified 2023-12-28.
HHSC inspection history
Dec 30, 2021 Inspection · Deficiencies cited
- Staff background & training
  The primary caregiver care was missing 11 of the 30 required training hours.
  
  HHSC 747.1303(5)(A) — Training Requirements for Primary Caregiver -30 Hours Annual Training
  
  HHSC risk weight: Medium High. Corrected 2022-01-14. Correction verified 2022-01-12.
- Safety & premises
  The emergency prepardness plan was not available for review.
  
  HHSC 747.5003(1) — Emergency Preparedness Plan - Evacuation, Relocation and Sheltering Procedures
  
  HHSC risk weight: Medium High. Corrected 2022-01-05. Correction verified 2022-01-04.
- Safety & premises
  The fire drill was not done for the month of November. Note: This was corrected at inspection when the caregiver completed a fire drill with the children.
  
  HHSC 747.5005(1) — Fire Drill Monthly - Exit in 3 Minutes
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2021-12-30.
- Safety & premises
  Three children did not have emergency care facility information.
  
  HHSC 747.605(11) — Required Admission Information - Physician Information
  
  HHSC risk weight: Medium. Corrected 2022-01-05. Correction verified 2022-01-10.
HHSC inspection history
Dec 30, 2021 Inspection · Deficiencies cited
- Staff background & training
  The primary caregiver care was missing 11 of the 30 required training hours.
  
  HHSC 747.1303(5)(A) — Training Requirements for Primary Caregiver -30 Hours Annual Training
  
  HHSC risk weight: Medium High. Corrected 2022-01-14. Correction verified 2022-01-12.
- Safety & premises
  The emergency prepardness plan was not available for review.
  
  HHSC 747.5003(1) — Emergency Preparedness Plan - Evacuation, Relocation and Sheltering Procedures
  
  HHSC risk weight: Medium High. Corrected 2022-01-05. Correction verified 2022-01-04.
- Safety & premises
  The fire drill was not done for the month of November. Note: This was corrected at inspection when the caregiver completed a fire drill with the children.
  
  HHSC 747.5005(1) — Fire Drill Monthly - Exit in 3 Minutes
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2021-12-30.
- Safety & premises
  Three children did not have emergency care facility information.
  
  HHSC 747.605(11) — Required Admission Information - Physician Information
  
  HHSC risk weight: Medium. Corrected 2022-01-05. Correction verified 2022-01-10.
HHSC inspection history · no longer published by HHSC; kept here

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Terry Mendoza, 8515 WOOD ARBOR, San Antonio, TX 78251-1860 (operation ID 506289, operation number 1020046), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.