Creative Children's Academy
3108 BELLWOOD RD, Tyler, TX 75701 · Smith County
Program
- Type
- Licensed center
- Licensed capacity
- 42
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:00 AM-07:00 PM
- Director / administrator
- Dana Greenwood
- Phone
- (903) 747-8284
- Regulated since
- Jul 16, 2020
- HHSC IDs
- Operation 1337649 · number 1696043
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 4 | 0 | Supervision & ratios (3), Other (1) |
| 2025 | 6 | 3 | Illness & medication (1), Supervision & ratios (1), Safety & premises (2), Staff background & training (2) |
| 2024 | 4 | 0 | Illness & medication (1), Safety & premises (2), Other (1) |
| 2023 | 9 | 2 | Illness & medication (1), Supervision & ratios (2), Safety & premises (3), Records & paperwork (1), Other (2) |
| 2022 | 20 | 4 | Cleanliness & sanitation (2), Illness & medication (2), Supervision & ratios (5), Safety & premises (3), Staff background & training (4), Other (4) |
Inspections, investigations & assessments
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Sep 23, 2026 Inspection
No violations cited on this visit.
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Jul 31, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 28, 2026 Report · Deficiencies cited
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Supervision & ratios
This standard was reviewed during an investigation and was found to be deficient. There is sufficient evidence that supports that the operation has been caring for school age children without notifying CCR.
HHSC 746.301(5) — Notification of Change in Age Range of Children In Care
HHSC risk weight: Medium High. Corrected 2026-08-21. Correction verified 2026-08-17.
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Supervision & ratios
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Apr 14, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 7, 2026 Inspection · Deficiencies cited
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Other
A caregiver was observed utilizing her personal cellphone while caring for children.
HHSC 746.1203(3)(D) — Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
HHSC risk weight: Medium High. Corrected 2026-04-07. Correction verified 2026-04-14.
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Supervision & ratios
During the inspection there was a caregiver supervising two classroom during naptime. However, the caregiver was not physically present in the same area as both classrooms.
HHSC 746.1613(a)(6) — Naptime Child/Caregiver Ratio - Caregivers Physically Present
HHSC risk weight: Medium High. Corrected 2026-04-07. Correction verified 2026-04-14.
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Supervision & ratios
During the walk through it was found that the operation moved the infant classroom from the back of the building to the pre-k classroom without notifying CCR and amending the permit.
HHSC 746.301(2) — Notification of Change in Space
HHSC risk weight: Medium. Corrected at inspection. Corrected 2026-04-07.
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Other
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Sep 11, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 4, 2025 Inspection · Deficiencies cited
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Staff background & training
While reviewing personnel files 5 caregivers did not have a current certificate for CPR/ First Aid.
HHSC 746.1315(a) — Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
HHSC risk weight: Medium High. Corrected 2025-10-03. Correction verified 2025-10-06.
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Safety & premises Serious
During the inspection there was an infant observed to be left unsupervised while asleep in their crib.
HHSC 746.2401(7) — Basic Requirements for Infants - Never Unsupervised
HHSC risk weight: High. Corrected 2025-09-04. Correction verified 2025-09-11.
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Safety & premises Serious
There was an infant observed asleep in their crib with a bib on.
HHSC 746.2415(b) — AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age
HHSC risk weight: High. Corrected 2025-09-04. Correction verified 2025-09-11.
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Supervision & ratios Serious
The operation's fire inspection expired on 3/14/2024 and a recent fire inspection has not been conducted.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2025-10-03. Correction verified 2025-10-09.
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Illness & medication
While reviewing children files I observed 4 out of 6 files were missing required information such as; information for emergency contacts, updated immunizations, release information, acknowledgment of operational policies, water activity permissions, and transportation permissions.
HHSC 746.603(a) — Children's Records Maintained
HHSC risk weight: Medium. Corrected 2025-09-19. Correction verified 2025-10-09.
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Staff background & training
While reviewing personnel files one caregiver was missing the following; notarized affidavit, pre-employment affidavit, and orientation statement.
HHSC 746.901 — Required Personnel Records
HHSC risk weight: Medium. Corrected 2025-09-12. Correction verified 2025-09-19.
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Staff background & training
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Jan 16, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 9, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Feb 26, 2024 Inspection · Deficiencies cited
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Safety & premises
The food allergy alert plan for 2 children with an allergy was not available at inspection.
HHSC 746.3819 — Food Allergy Emergency Plan Signed by Parents and Health Care Professional
HHSC risk weight: Medium High. Corrected 2024-03-04. Correction verified 2024-03-25.
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Other
The first aid kit was incomplete and was missing gauze pads and the guide to first aid.
HHSC 746.4003(a) — First Aid Kit - Incomplete Kit
HHSC risk weight: Medium. Corrected 2024-03-04. Correction verified 2024-03-25.
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Illness & medication
The children records were reviewed. Two records were missing updated shot records.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2024-03-11. Correction verified 2024-03-22.
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Safety & premises
The children records were reviewed and one record did not have the emergency contact address.
HHSC 746.605(6) — Required Admission Information - Emergency Contact
HHSC risk weight: Medium High. Corrected 2024-03-04. Correction verified 2024-03-25.
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Safety & premises
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Nov 15, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 31, 2023 Inspection · Deficiencies cited
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Supervision & ratios
Upon arrival at the operation there was one caregivere caring for 26 children ages 6m-5years at nap time. This was corrected within 30 minutes when the other caregivers arrived from lunch and for their afternoon shifts.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2023-10-31. Correction verified 2023-11-15.
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Other Serious
An infant was observed sleeping in a restrictive device at nap.
HHSC 746.2426(a)(1) — Infant May Not Sleep in a Restrictive Device
HHSC risk weight: High. Corrected 2023-10-31. Correction verified 2023-11-15.
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Safety & premises
The use zone for the rocking piece of equipment did not have a 6 foot use zone.
HHSC 746.4813(a) — Measurement of Use Zone for Rotating and Rocking Equipment (Sitting)
HHSC risk weight: Medium High. Corrected 2023-11-14. Correction verified 2023-11-15.
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Supervision & ratios
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Aug 9, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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May 15, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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May 1, 2023 Inspection · Deficiencies cited
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Supervision & ratios
During inspection the two infant rooms were out of ratio. One infant room had 1 caregiver with 5 infants 3m-11m. The second infant room had 1 caregiver for 6 children SAG 17m. Both room ratios were corrected during inspection.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2023-05-01. Correction verified 2023-05-15.
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Other Serious
During inspection it was observed that a caregiver left 6 children alone in a room ages 11m-2 years, SAG of 17m, in high chairs when the caregiver left the room to go to their car. This was corrected when the caregiver returned to the room.
HHSC 746.2401(7) — Basic Requirements for Infants - Never Unsupervised
HHSC risk weight: High. Corrected 2023-05-01. Correction verified 2023-05-15.
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Safety & premises
An infant was observed to be unbuckled in the highchair with the tray detached. The child was attempting to climb out of the highchair.
HHSC 746.2407 — Infant Care Area Furnishings and Equipment -Use of Safety Straps
HHSC risk weight: Medium High. Corrected 2023-05-01. Correction verified 2023-05-15.
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Safety & premises
During inspection it was observed that the infant play yards did not have a name for each child on the cribs.
HHSC 746.2411(2)(I) — Safety Requirements for Play Yards - Label for Each Infant
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-05-01.
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Records & paperwork
During inspection the infant daily reports were reviewed and did not have a spot for the summary of daily activities.
HHSC 746.2431(5) — Infant Daily Report - Summary of Activities
HHSC risk weight: Medium. Corrected 2023-05-08. Correction verified 2023-05-15.
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Illness & medication
Immunization records were reviewed for the HASA. Two records were not current and up to date.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2023-05-15. Correction verified 2023-05-15.
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Supervision & ratios
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Nov 30, 2022 Inspection · Deficiencies cited
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Supervision & ratios
During inspection one classroom was observed to be over ratio while waiting for two caregivers to arrive for work. This was corrected during inspection when the caregivers arrived.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-11-30.
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Supervision & ratios
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Jun 14, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 6, 2022 Inspection · Deficiencies cited
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Supervision & ratios
During inspection, one classroom was over ratio. The 2 - 3 yrs old class had 16 children.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2022-06-06. Correction verified 2022-06-14.
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Supervision & ratios Serious
During a follow up inspection the operation was operating with 44 children present and capacity is 38 children for the operation total.
HHSC 746.201(11) — AP Ensure total number of children both at & away from center within capacity
HHSC risk weight: High. Corrected 2022-06-06. Correction verified 2022-06-14.
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Safety & premises
During follow up inspection, 1 infant was observed asleep unbuckled in a high chair, 3 infants were observed in high chairs unbuckled.
HHSC 746.2407 — Infant Care Area Furnishings and Equipment -Use of Safety Straps
HHSC risk weight: Medium High. Corrected 2022-06-06. Correction verified 2022-06-14.
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Other Serious
During follow up inspection, 1 infant was observed asleep unbuckled in a high chair.
HHSC 746.2426 — Infant May Not Sleep in a Restrictive Device
HHSC risk weight: High. Corrected 2022-06-06. Correction verified 2022-06-14.
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Supervision & ratios
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May 24, 2022 Inspection · Deficiencies cited
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Staff background & training
A follow up was conducted on this day. The SIDS and Shaken Baby training was not found in the employee file as complete. This standard was re-cited.
HHSC 746.1309(d) — Documented Annual Training - Caregivers of Children Under 24 Months Required
HHSC risk weight: Medium High. Corrected 2022-05-31. Correction verified 2022-05-27.
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Supervision & ratios Serious
During a follow up inspection the operation was operating with 41 children present and capacity is 38 children for the operation total.
HHSC 746.201(11) — AP Ensure total number of children both at & away from center within capacity
HHSC risk weight: High. Corrected 2022-05-25. Correction verified 2022-06-06.
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Other
A follow up was conducted on this day. One of the children present did not have an updated feeding instruction. The standard was re-cited.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2022-05-27. Correction verified 2022-05-27.
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Illness & medication
A follow up was conducted on this day. The immunization record has not been provided by the parent and is not current. The standard was re-cited.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2022-05-31. Correction verified 2022-05-27.
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Staff background & training
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May 9, 2022 Inspection · Deficiencies cited
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Staff background & training
Traning was reviewed for the HASA and one employee did not have child maltreatment training as required.
HHSC 746.1309(c) — Documented Annual Training - 1 hour in Prevention, Recognition and Reporting of child maltreatment
HHSC risk weight: Medium. Corrected 2022-05-23. Correction verified 2022-05-24.
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Staff background & training
Training records were reviewed for the HASA and one record was missing training for SIDS and Shaken Baby.
HHSC 746.1309(d) — Documented Annual Training - Caregivers of Children Under 24 Months Required
HHSC risk weight: Medium High. Corrected 2022-05-23. Correction verified 2022-05-24.
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Safety & premises
The activity plans were reviewed and there is only one outdoor time listed for the children.
HHSC 746.2206(1) — Written Activity Plan - Outdoor Play Opportunities
HHSC risk weight: Medium. Corrected 2022-05-23. Correction verified 2022-05-24.
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Other
The infant feeding instructions were reviewed and have not been updated in the last 30 days. The last date of review was on 4/1/22
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2022-05-23. Correction verified 2022-05-24.
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Safety & premises
During inspection it was observed that there were only large play items availble for the children to play with in the room and accessible.
HHSC 746.2505(3) — Furnishings and Equipment for Toddlers - Items Accessible to Children
HHSC risk weight: Medium. Corrected 2022-05-23. Correction verified 2022-05-24.
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Cleanliness & sanitation Serious
During inspection Lysol wipes were obsesrved to be on a low shelf in the bathroom that the children use and have access to. This was corrected at inspection.
HHSC 746.3407(12) — Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
HHSC risk weight: High. Corrected 2022-05-09. Correction verified 2022-05-24.
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Cleanliness & sanitation
An employee was observed cleaning an infants hands after a diaper change with a baby wipe. This was corrected when the caregiver washed the infants hands with water and soap.
HHSC 746.3417(3) — Children Handwashing After Toileting or Diapering
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-05-09.
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Other
The grounds checklist were observed for the HASA and had not been completed since February of 2022.
HHSC 746.4751(b) — Maintenance Procedures for Active Play - Monthly Maintenance Checklist
HHSC risk weight: Medium. Corrected 2022-05-23. Correction verified 2022-05-24.
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Supervision & ratios
The operational policies were reviewed and were missing the activity portion, specifically the benefits of physical activity, duration of play and where the children will go in the event of extreme weather.
HHSC 746.501(a)(18)(A) — Written Operational Policies - Benefits
HHSC risk weight: Medium. Corrected 2022-05-23. Correction verified 2022-05-24.
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Illness & medication
Four children files were reviewed for the HASA and one file did not have a current immunization record.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2022-05-23. Correction verified 2022-05-24.
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Staff background & training
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Jan 28, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Jan 25, 2022 Report · Deficiencies cited
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Staff background & training
This standard was reviewed in relation to the DFPS investigation and found to be deficient. One substitute present at the operation did not have a complete orientation before being counted in child/caregiver ratio.
HHSC 746.1401(g) — Substitutes and Volunteers - Complete Orientation Before Beginning Relevant Duties
HHSC risk weight: Medium. Corrected 2022-03-03. Correction verified 2022-03-03.
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Staff background & training
Get the full file
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If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.