Happy Hearts Bilingual Learning Center

6615 MENCHACA RD, Austin, TX 78745 · Travis County

8cited violations

2serious

18inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 72
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 06:30 AM-06:00 PM
Director / administrator: Bernadina Lopez Sillero
Phone: (512) 904-9230
Regulated since: Feb 27, 2024
HHSC IDs: Operation 1469757 · number 1791479
Official record: HHSC Child Care Search

Violations by category

Cleanliness & sanitation 2
Supervision & ratios 2
Safety & premises 4

Year by year

Year	Violations	Serious	Main categories
2026	2	2	Safety & premises (2)
2025	2	0	Cleanliness & sanitation (2)
2024	4	0	Supervision & ratios (2), Safety & premises (2)

Inspections, investigations & assessments

Jul 27, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jul 27, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Jul 22, 2026 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Jul 22, 2026 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jan 9, 2026 Inspection · Deficiencies cited
- Safety & premises Serious
  The last fire inspection was expired. The last fire inspection was conducted on 1/9/2024.
  
  HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
  
  HHSC risk weight: High. Corrected 2026-01-30. Correction verified 2025-01-29.
HHSC inspection history · no longer published by HHSC; kept here
Jan 9, 2026 Inspection · Deficiencies cited
- Safety & premises Serious
  The last fire inspection was expired. The last fire inspection was conducted on 1/9/2024.
  
  HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
  
  HHSC risk weight: High. Corrected 2026-01-30. Correction verified 2025-01-29.
HHSC inspection history
Jul 11, 2025 Assessment · Deficiencies cited
- Cleanliness & sanitation
  A DFPS investigator found that the operation had peeling paint and 2 holes in the wall.
  
  HHSC 746.3407(9) — Floors, ceilings and Walls in Good Repair and Clean
  
  HHSC risk weight: Medium High. Corrected 2025-07-18. Correction verified 2025-07-11.
HHSC inspection history · no longer published by HHSC; kept here
Jul 11, 2025 Assessment · Deficiencies cited
- Cleanliness & sanitation
  A DFPS investigator found that the operation had peeling paint and 2 holes in the wall.
  
  HHSC 746.3407(9) — Floors, ceilings and Walls in Good Repair and Clean
  
  HHSC risk weight: Medium High. Corrected 2025-07-18. Correction verified 2025-07-11.
HHSC inspection history
Jun 27, 2025 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Jun 27, 2025 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jan 24, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Jan 24, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Aug 26, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Aug 26, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Aug 1, 2024 Inspection · Deficiencies cited
- Safety & premises
  The loose-fill at the exits and use zones of the slides was not maintained at the required 6-inch depth.
  
  HHSC 746.4907(d) — Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained
  
  HHSC risk weight: Medium High. Corrected 2024-08-22. Correction verified 2024-08-26.
- Supervision & ratios
  The gas inspection for the operation had expired.
  
  HHSC 746.5401 — Requirement of Gas Leak Inspection
  
  HHSC risk weight: Medium High. Corrected 2024-08-09. Correction verified 2024-08-21.
HHSC inspection history · no longer published by HHSC; kept here
Aug 1, 2024 Inspection · Deficiencies cited
- Safety & premises
  The loose-fill at the exits and use zones of the slides was not maintained at the required 6-inch depth.
  
  HHSC 746.4907(d) — Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained
  
  HHSC risk weight: Medium High. Corrected 2024-08-22. Correction verified 2024-08-26.
- Supervision & ratios
  The gas inspection for the operation had expired.
  
  HHSC 746.5401 — Requirement of Gas Leak Inspection
  
  HHSC risk weight: Medium High. Corrected 2024-08-09. Correction verified 2024-08-21.
HHSC inspection history
Feb 20, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Feb 20, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Happy Hearts Bilingual Learning Center, 6615 MENCHACA RD, Austin, TX 78745-4934 (operation ID 1469757, operation number 1791479), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.