Primrose School Of Las Colinas
700 FLUOR DR, Irving, TX 75039 · Dallas County
Program
- Type
- Licensed center
- Licensed capacity
- 209
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:30 PM
- Director / administrator
- Marla Jenkins
- Phone
- (972) 831-1000
- Regulated since
- Jan 20, 2004
- HHSC IDs
- Operation 230693 · number 830145
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 18 | 14 | Supervision & ratios (12), Discipline & child guidance (2), Staff background & training (2), Other (2) |
| 2024 | 2 | 2 | Supervision & ratios (2) |
| 2023 | 10 | 4 | Supervision & ratios (4), Safety & premises (2), Records & paperwork (2), Other (2) |
| 2022 | 4 | 4 | Supervision & ratios (2), Discipline & child guidance (2) |
| 2021 | 2 | 0 | Records & paperwork (2) |
Inspections, investigations & assessments
-
Sep 14, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 14, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Aug 27, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 27, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Aug 26, 2026 Report · Deficiencies cited (self-report)
-
Supervision & ratios Serious
The investigation found the standard to be deficient. A child was left unsupervised in a classroom.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-09-11. Correction verified 2026-09-14.
-
Supervision & ratios Serious
-
Aug 26, 2026 Report · Deficiencies cited (self-report)
-
Supervision & ratios Serious
The investigation found the standard to be deficient. A child was left unsupervised in a classroom.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-09-11. Correction verified 2026-09-14.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios Serious
-
Aug 6, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 6, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Aug 5, 2026 Report · Deficiencies cited (self-report)
-
Supervision & ratios Serious
On two separate occasions, two children exited their assigned classrooms and were found outside.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-08-31. Correction verified 2026-09-14.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios Serious
-
Aug 5, 2026 Report · Deficiencies cited (self-report)
-
Supervision & ratios Serious
On two separate occasions, two children exited their assigned classrooms and were found outside.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-08-31. Correction verified 2026-09-14.
-
Supervision & ratios Serious
-
Jun 1, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 1, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 26, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 26, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 23, 2026 Report · Deficiencies cited
-
Discipline & child guidance Serious
A caregiver used corporal punishment toward a child by tapping a child's arm.
HHSC 746.2805(1) — Prohibited Punishments - Corporal Punishment
HHSC risk weight: High. Corrected 2026-05-29. Correction verified 2026-06-01.
-
Other Serious
A caregiver used prohibited punishment toward children by yelling at them.
HHSC 746.2805(5) — Prohibited Punishments - Humiliating, Rejecting, Yelling
HHSC risk weight: High. Corrected 2026-05-29. Correction verified 2026-06-01.
HHSC inspection history · no longer published by HHSC; kept here
-
Discipline & child guidance Serious
-
May 23, 2026 Report · Deficiencies cited
-
Discipline & child guidance Serious
A caregiver used corporal punishment toward a child by tapping a child's arm.
HHSC 746.2805(1) — Prohibited Punishments - Corporal Punishment
HHSC risk weight: High. Corrected 2026-05-29. Correction verified 2026-06-01.
-
Other Serious
A caregiver used prohibited punishment toward children by yelling at them.
HHSC 746.2805(5) — Prohibited Punishments - Humiliating, Rejecting, Yelling
HHSC risk weight: High. Corrected 2026-05-29. Correction verified 2026-06-01.
-
Discipline & child guidance Serious
-
Apr 22, 2026 Inspection · Deficiencies cited
-
Supervision & ratios
The carbon monoxide detector check was not ran for the month of March 2026. The operation administration checked the device and logged the monthly check.
HHSC 746.5537(a)(2) — Electronic or Battery-Operated Carbon Monoxide Detector-Check All Detectors Monthly
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-04-22.
-
Staff background & training
The operation staff's training files for the selected ten staff, were not available for review during the inspection.
HHSC 746.901(6) — Required Personnel Records -Training Hours
HHSC risk weight: Medium. Corrected 2026-05-08. Correction verified 2026-05-08.
-
Supervision & ratios
-
Apr 22, 2026 Inspection · Deficiencies cited
-
Supervision & ratios
The carbon monoxide detector check was not ran for the month of March 2026. The operation administration checked the device and logged the monthly check.
HHSC 746.5537(a)(2) — Electronic or Battery-Operated Carbon Monoxide Detector-Check All Detectors Monthly
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-04-22.
-
Staff background & training
The operation staff's training files for the selected ten staff, were not available for review during the inspection.
HHSC 746.901(6) — Required Personnel Records -Training Hours
HHSC risk weight: Medium. Corrected 2026-05-08. Correction verified 2026-05-08.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios
-
Apr 2, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Apr 2, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 25, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Mar 25, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 25, 2026 Report · Deficiencies cited (self-report)
-
Supervision & ratios Serious
A child was left unsupervised.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-04-15. Correction verified 2026-04-22.
-
Supervision & ratios Serious
The operation failed to communicate with a parent concerning their child being left unsupervised.
HHSC 746.307(b)(4) — Parental Communication - Situation that Placed a Child at Risk
HHSC risk weight: High. Corrected 2026-04-15. Correction verified 2026-04-22.
-
Supervision & ratios Serious
-
Mar 25, 2026 Report · Deficiencies cited (self-report)
-
Supervision & ratios Serious
A child was left unsupervised.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-04-15. Correction verified 2026-04-22.
-
Supervision & ratios Serious
The operation failed to communicate with a parent concerning their child being left unsupervised.
HHSC 746.307(b)(4) — Parental Communication - Situation that Placed a Child at Risk
HHSC risk weight: High. Corrected 2026-04-15. Correction verified 2026-04-22.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios Serious
-
Mar 16, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Mar 16, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 12, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Mar 12, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 30, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jan 30, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 13, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jan 13, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 9, 2026 Report · Deficiencies cited (self-report)
-
Supervision & ratios Serious
A child was unsupervised while on the playground.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-01-28. Correction verified 2026-01-30.
-
Supervision & ratios Serious
-
Jan 9, 2026 Report · Deficiencies cited (self-report)
-
Supervision & ratios Serious
A child was unsupervised while on the playground.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-01-28. Correction verified 2026-01-30.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios Serious
-
Dec 19, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Dec 19, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Dec 12, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Dec 12, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Dec 11, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Dec 11, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Aug 15, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Aug 15, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 12, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Aug 12, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 17, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 17, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 13, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 13, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Dec 19, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Dec 19, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Dec 2, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Dec 2, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Nov 27, 2024 Report · Deficiencies cited (self-report)
-
Supervision & ratios Serious
8 children ages of 5 years old to 8 years old was left unattended in the classroom for approximately 2- 5 minutes.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2024-12-17. Correction verified 2024-12-19.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios Serious
-
Nov 27, 2024 Report · Deficiencies cited (self-report)
-
Supervision & ratios Serious
8 children ages of 5 years old to 8 years old was left unattended in the classroom for approximately 2- 5 minutes.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2024-12-17. Correction verified 2024-12-19.
-
Supervision & ratios Serious
-
Jul 11, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 11, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 10, 2024 Report · No deficiencies cited
No violations cited on this visit.
-
Jun 10, 2024 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 22, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Apr 22, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 18, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 18, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Dec 14, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Dec 14, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Nov 17, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Nov 17, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Nov 16, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Nov 16, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Oct 30, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Oct 30, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Oct 9, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Oct 9, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Oct 6, 2023 Report · Deficiencies cited (self-report)
-
Supervision & ratios Serious
Based on the information gathered during the investigation, it has been determined that a child was unattended, and caregiver was not at a physical proximity that allowed visual and/or auditory awareness of the child in care.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2023-10-16. Correction verified 2023-10-30.
-
Supervision & ratios Serious
-
Oct 6, 2023 Report · Deficiencies cited (self-report)
-
Supervision & ratios Serious
Based on the information gathered during the investigation, it has been determined that a child was unattended, and caregiver was not at a physical proximity that allowed visual and/or auditory awareness of the child in care.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2023-10-16. Correction verified 2023-10-30.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios Serious
-
Aug 15, 2023 Inspection · Deficiencies cited
-
Other
CPSC/recall form was not available for review during the visit.
HHSC 746.4135(b) — Children's Products- Annual Certification
HHSC risk weight: Medium. Corrected 2023-08-25. Correction verified 2023-08-24.
-
Safety & premises
Fire extinguishers, carbon monoxide, and smoke detectors have not been monitored monthly. No document was available for review.
HHSC 746.801(10) — Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors
HHSC risk weight: Medium. Corrected 2023-08-25. Correction verified 2023-08-24.
HHSC inspection history · no longer published by HHSC; kept here
-
Other
-
Aug 15, 2023 Inspection · Deficiencies cited
-
Other
CPSC/recall form was not available for review during the visit.
HHSC 746.4135(b) — Children's Products- Annual Certification
HHSC risk weight: Medium. Corrected 2023-08-25. Correction verified 2023-08-24.
-
Safety & premises
Fire extinguishers, carbon monoxide, and smoke detectors have not been monitored monthly. No document was available for review.
HHSC 746.801(10) — Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors
HHSC risk weight: Medium. Corrected 2023-08-25. Correction verified 2023-08-24.
-
Other
-
Jun 19, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 19, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 15, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 15, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Feb 24, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 24, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Feb 22, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 22, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Feb 13, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Feb 13, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 9, 2023 Report · Deficiencies cited (self-report)
-
Supervision & ratios Serious
This standard was evaluated in regard to an investigation and a violation of minimum standards was found. A child was left in the classroom unsupervised during a weather drill. The caregiver was terminated.
HHSC 746.1203(4) — Responsibilities of Caregivers - Supervision of Children
HHSC risk weight: High. Corrected 2023-02-21. Correction verified 2023-02-22.
-
Supervision & ratios Serious
-
Feb 9, 2023 Report · Deficiencies cited (self-report)
-
Supervision & ratios Serious
This standard was evaluated in regard to an investigation and a violation of minimum standards was found. A child was left in the classroom unsupervised during a weather drill. The caregiver was terminated.
HHSC 746.1203(4) — Responsibilities of Caregivers - Supervision of Children
HHSC risk weight: High. Corrected 2023-02-21. Correction verified 2023-02-22.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios Serious
-
Jan 31, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 31, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Jan 24, 2023 Assessment · Deficiencies cited
-
Records & paperwork
The provider has not reported the number of employees that have left.
HHSC 746.303(b) — Report Number of Employees
HHSC risk weight: Medium Low. Corrected 2023-01-26. Correction verified 2023-02-14.
-
Records & paperwork
-
Jan 24, 2023 Assessment · Deficiencies cited
-
Records & paperwork
The provider has not reported the number of employees that have left.
HHSC 746.303(b) — Report Number of Employees
HHSC risk weight: Medium Low. Corrected 2023-01-26. Correction verified 2023-02-14.
HHSC inspection history · no longer published by HHSC; kept here
-
Records & paperwork
-
Sep 6, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
Sep 6, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 2, 2022 Report · Deficiencies cited (self-report)
-
Discipline & child guidance Serious
A caregiver used inappropriate discipline by hitting a child on the hand. This was corrected when the caregiver was terminated.
HHSC 746.2805 — Prohibited Punishments - No Harsh, Cruel or Unusual
HHSC risk weight: High. Corrected at inspection. Corrected 2022-09-06.
-
Discipline & child guidance Serious
-
Sep 2, 2022 Report · Deficiencies cited (self-report)
-
Discipline & child guidance Serious
A caregiver used inappropriate discipline by hitting a child on the hand. This was corrected when the caregiver was terminated.
HHSC 746.2805 — Prohibited Punishments - No Harsh, Cruel or Unusual
HHSC risk weight: High. Corrected at inspection. Corrected 2022-09-06.
HHSC inspection history · no longer published by HHSC; kept here
-
Discipline & child guidance Serious
-
Feb 23, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 23, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Feb 8, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Feb 8, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jan 14, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jan 14, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 12, 2022 Report · Deficiencies cited (self-report)
-
Supervision & ratios Serious
It was determined during an investigation that a child was left unattended and without supervision from caregivers.
HHSC 746.1203(4) — Responsibilities of Caregivers- Supervision of Children
HHSC risk weight: High. Corrected 2022-02-09. Correction verified 2022-02-23.
-
Supervision & ratios Serious
-
Jan 12, 2022 Report · Deficiencies cited (self-report)
-
Supervision & ratios Serious
It was determined during an investigation that a child was left unattended and without supervision from caregivers.
HHSC 746.1203(4) — Responsibilities of Caregivers- Supervision of Children
HHSC risk weight: High. Corrected 2022-02-09. Correction verified 2022-02-23.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios Serious
-
Nov 19, 2021 Inspection · Deficiencies cited
-
Records & paperwork
The person left in charge did not know where the health inspection was located.
HHSC 746.801(12) — Required Records Maintained and Made Available - Sanitation Inspection Report
HHSC risk weight: Medium. Corrected 2021-11-26. Correction verified 2021-12-01.
HHSC inspection history · no longer published by HHSC; kept here
-
Records & paperwork
-
Nov 19, 2021 Inspection · Deficiencies cited
-
Records & paperwork
The person left in charge did not know where the health inspection was located.
HHSC 746.801(12) — Required Records Maintained and Made Available - Sanitation Inspection Report
HHSC risk weight: Medium. Corrected 2021-11-26. Correction verified 2021-12-01.
-
Records & paperwork
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.