Primrose School At Cibolo Canyons
3330 TPC PKWY, San Antonio, TX 78261 · Bexar County
Program
- Type
- Licensed center
- Licensed capacity
- 231
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:30 PM
- Director / administrator
- Samantha Price
- Phone
- (210) 479-7099
- Regulated since
- Jan 31, 2020
- HHSC IDs
- Operation 1347246 · number 1702706
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 1 | 0 | Illness & medication (1) |
| 2025 | 4 | 0 | Illness & medication (1), Supervision & ratios (3) |
| 2023 | 3 | 1 | Supervision & ratios (3) |
| 2021 | 1 | 0 | Food & allergies (1) |
Inspections, investigations & assessments
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Sep 17, 2026 Report · Deficiencies cited (self-report)
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Illness & medication
The operation's incident report did not include information such as the victim's date of birth, operation name and number, date and time CCR was notified, and the caregiver in charge was not listed
HHSC 746.701(1) — Licensing Incident/Illness Report Form - Injuries Requiring Medical Treatment or Hospitalization
HHSC risk weight: Medium. Corrected 2026-09-18. Correction verified 2026-09-21.
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Illness & medication
-
Aug 13, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 10, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Apr 2, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 19, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 10, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Oct 29, 2025 Inspection · Deficiencies cited
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Illness & medication
Two of ten children's records reviewed did not have updated immunizations in the records.
HHSC 746.613(b) — Immunization Records, Exceptions, and Exemptions Current
HHSC risk weight: Medium High. Corrected 2025-11-07. Correction verified 2025-11-06.
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Supervision & ratios
The operation did not document monthly inspections of the fire extinguishers or the monthly tests of the smoke alarms and carbon monoxide detectors. Note: This was corrected at inspection when the director documented the dates the inspections and test were completed for September and October of 2025.
HHSC 746.801(10) — Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors
HHSC risk weight: Medium. Corrected at inspection. Corrected 2025-10-29.
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Illness & medication
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Jul 31, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 18, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Jun 4, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 3, 2025 Inspection · Deficiencies cited
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Supervision & ratios
In the handbook or application there was no signed verification that the parents were given information about their parent rights.
HHSC 746.501(a)(20) — Written Operational Policies - Parent Rights
HHSC risk weight: Medium. Corrected 2025-01-17. Correction verified 2025-01-09.
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Supervision & ratios
One out of ten children files did not have a health statement to review. Child started in November of 2023.
HHSC 746.611(a)(1) — Required Health Statement - Written, dated within past year, indicates child is physically able to participate in operation's child-care program
HHSC risk weight: Low. Corrected 2025-01-17. Correction verified 2025-01-09.
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Supervision & ratios
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Sep 19, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 10, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Aug 28, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 1, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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May 17, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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May 7, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Jan 17, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 18, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 6, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 5, 2023 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
A child was left unattended during outside time. The child was found by another caregiver and was not alone for more than an few minutes, however the caregiver was unaware that the child was missing until the child was reunited with the group. This CG is no longer employed at this operation.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2023-04-06. Correction verified 2023-04-18.
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Supervision & ratios Serious
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Jan 23, 2023 Inspection · Deficiencies cited
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Supervision & ratios
Operational policies were missing durations for promoting indoor/outdoor physical activity.
HHSC 746.501(a)(18)(B) — Written Operational Policies - Duration
HHSC risk weight: Medium. Corrected 2023-01-27. Correction verified 2023-01-24.
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Supervision & ratios
Two of ten children's records evaluated did not have a health statement on file.
HHSC 746.611(a)(1) — Required Health Statement - Written, dated within past year, indicates child is physically able to participate in operation's child-care program
HHSC risk weight: Low. Corrected 2023-02-03. Correction verified 2023-01-31.
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Supervision & ratios
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Feb 2, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 29, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 29, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 27, 2021 Report · Deficiencies cited
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Food & allergies
Child was given another child's bottle.
HHSC 746.2419(6) — Requirements for Feeding Infants - Label Bottles/Cups
HHSC risk weight: Medium High. Corrected 2022-02-02. Correction verified 2022-02-02.
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Food & allergies
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Nov 17, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 8, 2021 Report · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.