YWCA Olga H. Madrid Center
503 CASTROVILLE RD, San Antonio, TX 78237 · Bexar County
Program
- Type
- Licensed center
- Licensed capacity
- 129
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:00 AM-05:30 PM
- Director / administrator
- Anita Castellanos
- Phone
- (210) 433-9922
- Regulated since
- Apr 11, 1986
- HHSC IDs
- Operation 95509 · number 63207
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 4 | 1 | Supervision & ratios (2), Other (2) |
| 2025 | 4 | 1 | Illness & medication (1), Safety & premises (1), Other (2) |
| 2024 | 9 | 1 | Illness & medication (1), Supervision & ratios (2), Safety & premises (3), Staff background & training (1), Other (2) |
| 2023 | 2 | 1 | Illness & medication (1), Other (1) |
| 2022 | 1 | 1 | Discipline & child guidance (1) |
Inspections, investigations & assessments
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Jun 16, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 11, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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May 28, 2026 Inspection · Deficiencies cited
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Other
A current sanitation inspection was not available for review.
HHSC 746.3401(a) — Annual Sanitation Inspection
HHSC risk weight: Medium High. Corrected 2026-06-25. Correction verified 2026-06-05.
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Other
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May 18, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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May 14, 2026 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
During an investigation, it was determined a child was left unsupervised in a restroom.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-06-04. Correction verified 2026-06-11.
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Supervision & ratios
During an investigation, it was determined the operation did not notify Child Care Regulation of a classroom being set up in the gym of the operation.
HHSC 746.301(2) — Notification of Change in Space
HHSC risk weight: Medium. Corrected 2026-06-04. Correction verified 2026-06-11.
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Supervision & ratios Serious
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Jan 28, 2026 Inspection · Deficiencies cited
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Other
The annual certification of the children's products recall form was expired. It was last signed and certified on 11/12/24. Note: This was CORRECTED AT INSPECTION when the director signed and posted a new form.
HHSC 746.4135(b) — Children's Products- Annual Certification
HHSC risk weight: Medium. Corrected at inspection. Corrected 2026-01-28.
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Other
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Dec 1, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 4, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 27, 2025 Report · Deficiencies cited (self-report)
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Other Serious
It was determined that prohibited punishment was utilized when a caregiver was observed grabbing and pulling three children.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2025-11-19. Correction verified 2025-12-01.
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Other Serious
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Sep 17, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 18, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 7, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Jul 21, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 16, 2025 Report · Deficiencies cited (self-report)
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Other
Based on information gathered, caregiver did not interact with child in a positive manner, when caregiver began to roughly pick up child by one arm, then continued to pick up child under other arm.
HHSC 746.1203(5) — Responsibilities of Caregivers - Interact positively with children
HHSC risk weight: Medium High. Corrected 2025-09-10. Correction verified 2025-09-17.
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Other
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Feb 4, 2025 Inspection · Deficiencies cited
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Illness & medication
2 of 10 child's records are missing the health statement. 1 of 10 child's records is missing an updated immunization record.
HHSC 746.603(a)(3) — Children's Records - Health Statement
HHSC risk weight: Medium. Corrected 2025-03-04. Correction verified 2025-03-03.
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Safety & premises
3 of the 10 children records are missing emergency contact information. 2 of the 10 children records were missing an admission date. 7 of the 10 childrens records were missing a special care statement.
HHSC 746.605(6) — Required Admission Information - Emergency Contact
HHSC risk weight: Medium High. Corrected 2025-03-04. Correction verified 2025-02-21.
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Illness & medication
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Dec 9, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 5, 2024 Report · Deficiencies cited
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Supervision & ratios Serious
Based on the interview conducted the operation failed to notify the parent immediately after a situation that placed a child at risk when a tablet was found in a child's hand.
HHSC 746.307(b)(4) — Parental Communication - Situation that Placed a Child at Risk
HHSC risk weight: High. Corrected 2024-12-18. Correction verified 2024-12-18.
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Supervision & ratios Serious
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Jun 27, 2024 Inspection · Deficiencies cited
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Staff background & training
Two of the staff who transport didn't have required transportation training available at inspection.
HHSC 746.1301(a)(7)(A) — Training Requirements for Employees, Caregivers, and Directors - Transportation training
HHSC risk weight: Medium High. Corrected 2024-07-11. Correction verified 2024-07-11.
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Other
Two of the infant children did not have an undated feeding schedule at the time of the inspection.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2024-07-11. Correction verified 2024-07-11.
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Other
The last health inspection posted was conducted on 3.22.23.
HHSC 746.3401(a) — Annual Sanitation Inspection
HHSC risk weight: Medium High. Corrected 2024-07-27. Correction verified 2024-07-30.
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Safety & premises
The emergency preparedness plan did not specify procedures for evacuating infants under 24 months of age, who have limited mobility, or who otherwise may need assistance in an emergency, such as children who have mental, visual, or hearing. The emergency preparedness plan did not specify procedures for how the staff will continue to care for the children until each child has been released. The emergency preparedness plan did not specify procedures for how the children will be ununified with their parents when evacuating.
HHSC 746.5202(1) — Emergency Preparedness Plan - Evacuation, relocation, and sheltering/lock-down procedures
HHSC risk weight: Medium High. Corrected 2024-07-27. Correction verified 2024-07-26.
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Safety & premises
No documentation for shelter/weather and lockdown available at the time of inspection. No documentation for May's fire drills.
HHSC 746.5205(2) — Sheltering Drill For Severe Weather-Four times a calendar year
HHSC risk weight: Medium High. Corrected 2024-07-18. Correction verified 2024-07-30.
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Safety & premises
A written policy on a plan to handle a transportation emergency was unavailable at the time of inspection.
HHSC 746.5619 — Plan to Handle Transportation Emergencies
HHSC risk weight: Medium High. Corrected 2024-07-27. Correction verified 2024-07-26.
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Illness & medication
Four of the ten children files didn't have an updated immunization records at the time of inspection.
HHSC 746.613(b) — Immunization Records, Exceptions, and Exemptions Current
HHSC risk weight: Medium High. Corrected 2024-07-27. Correction verified 2024-07-26.
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Staff background & training
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Apr 26, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Jan 30, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 29, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Jan 22, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 19, 2024 Assessment · Deficiencies cited
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Supervision & ratios
The operation did not report the number of employees who ceased employment in 2023 by the required date.
HHSC 746.303(b) — Report Number of Employees
HHSC risk weight: Medium Low. Corrected 2024-01-21. Correction verified 2024-01-23.
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Supervision & ratios
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Jan 16, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 20, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 13, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 5, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Sep 13, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 27, 2023 Inspection · Deficiencies cited
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Illness & medication
Two of six child files did not have an up to date immunization record.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2023-08-18. Correction verified 2023-08-04.
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Illness & medication
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Jul 11, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 7, 2023 Report · Deficiencies cited
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Other Serious
During an investigation, it has been determined that caregivers did not portray good judgement while allowing a nine-year-old child to be present in the infant classrooms with the infant children.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2023-09-04. Correction verified 2023-09-13.
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Other Serious
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Dec 13, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 10, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 8, 2022 Report · Deficiencies cited
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Discipline & child guidance Serious
During an investigation, it has been determined that there was an incident of harsh treatment conducted toward a child while in care.
HHSC 746.2805 — Prohibited Punishments - No Harsh, Cruel or Unusual
HHSC risk weight: High. Corrected 2022-12-07. Correction verified 2022-12-13.
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Discipline & child guidance Serious
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Aug 2, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 2, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.