Feels Like Home Childcare

2027 MAIN ST, Waller, TX 77484 · Waller County

15cited violations

5serious

7inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 84
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 06:30 AM-05:30 PM
Director / administrator: Charity Gregory
Phone: (936) 372-1414
Regulated since: Feb 26, 2026
HHSC IDs: Operation 1520122 · number 1827217
Official record: HHSC Child Care Search

Violations by category

Cleanliness & sanitation 2
Supervision & ratios 3
Safety & premises 4
Staff background & training 1
Other 5

Year by year

Year	Violations	Serious	Main categories
2026	12	4	Cleanliness & sanitation (2), Supervision & ratios (2), Safety & premises (2), Staff background & training (1), Other (5)
2025	3	1	Supervision & ratios (1), Safety & premises (2)

Inspections, investigations & assessments

Sep 16, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 2, 2026 Inspection · Deficiencies cited
- Other
  A caregiver was observed using their personal cell phone during the inspection.
  
  HHSC 746.1203(3)(D) — Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
  
  HHSC risk weight: Medium High. Corrected 2026-09-02. Correction verified 2026-09-16.
- Other Serious
  A caregiver did not know the correct number of children they were responsible for during the inspection.
  
  HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
  
  HHSC risk weight: High. Corrected 2026-09-02. Correction verified 2026-09-16.
- Cleanliness & sanitation
  During the follow up inspection, bottles were still stored near the hand washing sink.
  
  HHSC 746.2419(8) — Requirements for Feeding Infants - Other Use of Handwashing Sink
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-09-02.
- Safety & premises Serious
  Upon entering the infant room, an infant was observed sleeping in a swing. Note: The caregiver removed the infant and placed the infant in their assigned crib.
  
  HHSC 746.2426(a)(1) — Infant May Not Sleep in a Restrictive Device
  
  HHSC risk weight: High. Corrected 2026-09-02. Correction verified 2026-09-16.
- Other
  Upon entering two classrooms the lighting was inadequate during the follow up inspection as all children could not be seen.
  
  HHSC 746.2911 — Adequate Lighting During Naptime
  
  HHSC risk weight: Medium High. Corrected 2026-09-02. Correction verified 2026-09-16.
HHSC inspection history
Aug 19, 2026 Inspection · Deficiencies cited
- Staff background & training
  1 out of 2 bus drivers did not have transportation safety training.
  
  HHSC 746.1301(a)(7)(A) — Training Requirements for Employees, Caregivers, and Directors - Transportation training
  
  HHSC risk weight: Medium High. Corrected 2026-08-20. Correction verified 2026-09-02.
- Supervision & ratios
  During the inspection, the infant room was over in ratio by 5 children.
  
  HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
  
  HHSC risk weight: Medium High. Corrected 2026-08-20. Correction verified 2026-09-02.
- Cleanliness & sanitation
  Bottles were stored near the hand washing sink during the inspection.
  
  HHSC 746.2419(8) — Requirements for Feeding Infants - Other Use of Handwashing Sink
  
  HHSC risk weight: Medium High. Corrected 2026-08-26. Correction verified 2026-09-02.
- Other
  The lighting was insufficient in two classrooms during the walk through. Note: The provider corrected this by opening a door to provide more light and by opening a curtain to shed more light into the room.
  
  HHSC 746.2911 — Adequate Lighting During Naptime
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-08-19.
- Safety & premises Serious
  The bus used to transport children did not have a first aid kit. The first aid kit that was brought to the bus during the inspection did not contain a thermometer.
  
  HHSC 746.5617(a)(6) — Required Equipment in Vehicles - First-aid Kit
  
  HHSC risk weight: High. Corrected 2026-08-20. Correction verified 2026-09-02.
HHSC inspection history
May 27, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 14, 2026 Inspection · Deficiencies cited
- Supervision & ratios
  A classroom was over in ratio by 4 children during the inspection. The ratio was 15 children to 1 caregiver when the allowed number of children was supposed to be no more than 11 children to 1 caregiver. Note: The operation added a caregiver to the classroom during the inspection.
  
  HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
  
  HHSC risk weight: Medium High. Corrected 2026-05-18. Correction verified 2026-05-27.
HHSC inspection history
May 13, 2026 Report · Deficiencies cited (self-report)
- Other Serious
  Based upon the information obtained, a caregiver grabbed a child up by the arm.
  
  HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
  
  HHSC risk weight: High. Corrected 2026-05-14. Correction verified 2026-05-27.
HHSC inspection history
Dec 31, 2025 Inspection · Deficiencies cited
- Supervision & ratios Serious
  The operational policies did not include all of the required items. The following was missing: Promotion of indoor and outdoor activities.
  
  HHSC 746.201(1) — Policies Comply with Rules
  
  HHSC risk weight: High. Corrected 2026-01-14. Correction verified 2026-01-08.
- Safety & premises
  There is chipped paint on the walls in each of the classrooms. There is a hole in the wall inside the classroom restroom. The exit door inside the classroom had a busted door frame.
  
  HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
  
  HHSC risk weight: Medium High. Corrected 2026-01-14. Correction verified 2026-01-14.
- Safety & premises
  The emergency preparedness plan did not have a alternate shelter address.
  
  HHSC 746.5202(1) — Emergency Preparedness Plan - Evacuation, relocation, and sheltering/lock-down procedures
  
  HHSC risk weight: Medium High. Corrected 2026-01-14. Correction verified 2026-01-08.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Feels Like Home Childcare, 2027 MAIN ST, Waller, TX 77484-8575 (operation ID 1520122, operation number 1827217), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.