Refuge House
5301 ALPHA RD STE E80, Dallas, TX 75240 · Dallas County
Program
- Type
- Child-placing agency
- Ages
- -
- Hours
- 09:00 AM-04:30 PM
- Director / administrator
- Kelsey Batista
- Phone
- (972) 662-5112
- Regulated since
- Apr 28, 2006
- HHSC IDs
- Operation 294151 · number 859955- 2027
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 1 | 1 | Supervision & ratios (1) |
| 2025 | 6 | 3 | Illness & medication (4), Discipline & child guidance (1), Other (1) |
| 2024 | 19 | 17 | Cleanliness & sanitation (1), Supervision & ratios (5), Discipline & child guidance (1), Safety & premises (1), Food & allergies (1), Records & paperwork (3), Other (7) |
| 2023 | 4 | 4 | Supervision & ratios (1), Discipline & child guidance (1), Staff background & training (1), Other (1) |
| 2022 | 2 | 1 | Staff background & training (1), Other (1) |
| 2021 | 4 | 2 | Illness & medication (2), Supervision & ratios (1), Discipline & child guidance (1) |
Enforcement actions
- Seen Oct 1, 2026 — Conditions on permit (HHSC operation record)
HHSC publishes these as current flags on the operation, not as dated actions. The date shown is when this site first saw the flag. The HHSC Child Care Search has the details.
Inspections, investigations & assessments
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Aug 20, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Jun 9, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 7, 2026 Report · No deficiencies cited
No violations cited on this visit.
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May 16, 2026 Report · No deficiencies cited
No violations cited on this visit.
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May 7, 2026 Report · Deficiencies cited
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Supervision & ratios Serious
A caregiver determined that a child was unsafe to leave home alone due to behaviors that presented that day. A caregiver then left the child in a vehicle for approximately 1 hour, unattended, while working.
HHSC 749.2593(b)(4) — Supervision-When supervising a child, a caregiver must take into account the surrounding circumstances, hazards, and risks
HHSC risk weight: Medium High. Corrected 2026-06-25. Correction verified 2026-04-29.
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Supervision & ratios Serious
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Apr 7, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 2, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 2, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Mar 13, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Feb 20, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 4, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 23, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Jan 22, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Jan 15, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Dec 23, 2025 Report · Deficiencies cited
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Illness & medication Serious
A medication log recorded on 12/26/2025 that a child in care's glucose level was 175. The log also indicates that the child was given 7 units of Humalog. The instructions for administering Humalog read that the child should receive 1 unit per 12 grams of carbs per day, 3 x a day. Or 1 unit per glucose level over 150. The log does not record how many carbs were administered to the child that morning. It was also reported that carbs are not being counted.
HHSC 749.1463(b)(3) — AP Administration of Medication-Administer medications according to label instructions or a prescribing health-care professional's subsequent orders
HHSC risk weight: High. Corrected 2026-02-11. Correction verified 2026-02-20.
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Illness & medication Serious
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Dec 19, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 17, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 12, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Nov 7, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 6, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 5, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Aug 21, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 11, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Aug 10, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Jul 27, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Jul 26, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Jul 23, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 15, 2025 Report · No deficiencies cited
No violations cited on this visit.
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May 19, 2025 Report
No violations cited on this visit.
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Apr 3, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 2, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Mar 28, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 21, 2025 Report · Deficiencies cited
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Illness & medication
3 medication reviews were conducted (Oct. and Dec.). When the services plans were updated, the new medications were not documented on the form.
HHSC 749.1335(5) — Service Plan Review and Update-To review and update a service plan, evaluate possible effectiveness and side effects of psychotropic meds
HHSC risk weight: Medium. Corrected 2025-06-30. Correction verified 2025-07-07.
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Illness & medication Serious
Medication logs for a child did not have a cumulative record of medications provided to the child.
HHSC 749.1541(a) — Medication Record-Maintain cumulative record of prescription medications dispensed to child, include nonprescription meds for child under five yrs old
HHSC risk weight: Medium High. Corrected 2025-06-30. Correction verified 2025-07-07.
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Other
7 agency home files did not have signatures for both foster parents present during 4th quarter visitations.
HHSC 749.2815(e) — Supervisory Visits- Documentation must be signed by each foster parent present for visit and child placement staff conducting visit
HHSC risk weight: Medium. Corrected 2025-06-30. Correction verified 2025-07-07.
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Illness & medication
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Mar 20, 2025 Report · Deficiencies cited
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Illness & medication Serious
Medication was observed on the dresser next to the TV in a bedroom.
HHSC 749.1521(1) — Medication Storage-Store medication in a locked container
HHSC risk weight: High. Corrected 2025-03-31. Correction verified 2025-04-10.
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Illness & medication Serious
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Feb 28, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Feb 20, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 13, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 10, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Jan 14, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 9, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Jan 6, 2025 Report · Deficiencies cited (self-report)
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Discipline & child guidance
The foster parent failed to make the self-report as required.
HHSC 749.509(b) — Reporting serious incident-If involves child under care of foster parent then must be reported directly to the Texas Abuse and Neglect Hotline
HHSC risk weight: Medium. Corrected 2025-02-10. Correction verified 2025-02-13.
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Discipline & child guidance
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Jan 5, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Dec 4, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Oct 28, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Oct 28, 2024 Report · Deficiencies cited
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Other Serious
Caretaker admitted using profane language to a child in care
HHSC 749.1957(9) — Other Prohibited Discipline-Subjecting a child to abusive or profane language
HHSC risk weight: Medium High. Corrected 2024-12-23. Correction verified 2024-12-18.
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Other Serious
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Oct 23, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 2, 2024 Report · Deficiencies cited
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Other Serious
Foster parent yelled and used harsh language with children in care.
HHSC 749.1957(8) — Other Prohibited Discipline-Humiliating, shaming, ridiculing, rejecting, or yelling at a child
HHSC risk weight: Medium High. Corrected 2024-11-08. Correction verified 2024-11-08.
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Other Serious
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Sep 24, 2024 Report · Deficiencies cited
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Other Serious
Foster parent was seen demeaning and intimidate child in video.
HHSC 749.1003(b)(4)(A)(vii) — Children's rights-Adhere to child's rights to be free from being subjected to demeaning behavior to embarrass, control, harm, intimidate or isolate
HHSC risk weight: Medium High. Corrected 2024-11-22. Correction verified 2024-11-19.
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Other Serious
Foster parent is seen cursing at a child in care. Foster parent admits to cursing at children in care.
HHSC 749.1957(9) — Other Prohibited Discipline-Subjecting a child to abusive or profane language
HHSC risk weight: Medium High. Corrected 2024-11-22. Correction verified 2024-11-19.
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Other Serious
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Sep 13, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 9, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Sep 7, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Sep 4, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Aug 15, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Aug 10, 2024 Report
No violations cited on this visit.
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Aug 7, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 24, 2024 Report · Deficiencies cited
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Supervision & ratios Serious
A child under 16 cared for an infant without prior agency approval.
HHSC 749.2599(1) — Supervision-16-year-old or older may serve as babysitter with child placement management staff approval and established limits on duration/frequency
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2024-08-13.
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Supervision & ratios Serious
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Jul 20, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Jul 16, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 3, 2024 Report · Deficiencies cited
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Records & paperwork Serious
Safety plans were not created for the children in care that exhibits high risk behaviors at the time of admission.
HHSC 749.1107(a)(12) — Child Admission Records-Include identification of child's high risk behaviors and related safety plan staff and caregivers will implement
HHSC risk weight: High. Corrected 2024-09-13. Correction verified 2024-09-13.
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Records & paperwork Serious
A safety plan was not created at the time of admission to address suicidal risk factors for children in care.
HHSC 749.1107(a)(13)(B) — Child Admission Records- Must include the safety plan employees and caregivers will implement related to the risk factors and warning signs
HHSC risk weight: High. Corrected 2024-09-13. Correction verified 2024-09-13.
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Other
Foster parents did not attempt to use any de-escalation strategies towards the children in care to diffuse the situation from happening.
HHSC 749.1951(c) — Disciplinary Measures-Goal must be to teach a child acceptable behavior & self-control; caregiver must explain the reason for discipline when imposed
HHSC risk weight: Medium. Corrected 2024-09-13. Correction verified 2024-09-13.
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Records & paperwork Serious
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Jul 1, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 27, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 18, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Jun 12, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 2, 2024 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
The initial service plan did not include specific details regarding the supervision of a child with high-risk behaviors.
HHSC 749.1309(b)(1)(H)(i) — Initial Service Plan-For children who exhibit high risk behavior, must include minimizing risk of harm to self or others
HHSC risk weight: High. Corrected 2025-10-31. Correction verified 2025-02-11.
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Records & paperwork
The agency did not provide timely notice of the service plan meeting.
HHSC 749.1313(a) — Initial Service Planning Team-Agency must give child's parent and foster parent at least two weeks advance notice of the review
HHSC risk weight: Low. Corrected 2024-07-10. Correction verified 2024-08-19.
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Supervision & ratios Serious
A child in care exhibiting high-risk behaviors was not provided with supervision to meet their needs.
HHSC 749.2593(b)(5) — Supervision-When supervising a child, a caregiver must take into account the child's needs
HHSC risk weight: Medium High. Corrected 2024-07-10. Correction verified 2024-08-19.
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Safety & premises Serious
The foster home's upstairs and downstairs fire extinguishers were ten months past due to be inspected.
HHSC 749.2913(b)(2) — Fire Extinguisher-Have a maintenance check once a year by a person qualified to inspect fire extinguishers.
HHSC risk weight: Medium High. Corrected 2024-07-10. Correction verified 2024-08-19.
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Supervision & ratios Serious
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May 27, 2024 Report · Deficiencies cited
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Supervision & ratios Serious
A caregiver failed to follow provisions of 3 children's service plans by leaving the children unattended at a movie theater and allowing a person that was an unapproved visitor to have access to children in care.
HHSC 749.2593(c)(6) — Supervision-Caregivers counted in child/caregiver ratio must implement and follow the children's service plans
HHSC risk weight: Medium High. Corrected 2024-07-22. Correction verified 2024-08-01.
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Other Serious
A caregiver was under the influence of alcohol and began to behave inappropriately and erratically while providing care for children in the home.
HHSC 749.607(1) — Employee and caregiver responsibilities-Competency, prudent judgment, self-control in presence of children and when performing assigned tasks
HHSC risk weight: High. Corrected 2024-07-25. Correction verified 2024-08-01.
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Supervision & ratios Serious
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May 23, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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May 21, 2024 Report · No deficiencies cited
No violations cited on this visit.
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May 17, 2024 Report · Deficiencies cited
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Discipline & child guidance Serious
Several witnesses overheard a caregiver making demeaning remarks to a child in care.
HHSC 749.1957(1) — Other Prohibited Discipline-Any harsh, cruel, unusual, unnecessary, demeaning, or humiliating discipline or punishment
HHSC risk weight: High. Corrected 2024-06-28. Correction verified 2024-08-20.
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Other Serious
A caregiver made a child in care hold out his arms as a form of discipline.
HHSC 749.1957(5) — Other Prohibited Discipline-Maintaining an uncomfortable physical position
HHSC risk weight: Medium High. Corrected 2024-06-28. Correction verified 2024-08-20.
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Discipline & child guidance Serious
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May 2, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 28, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Apr 22, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Apr 21, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Apr 17, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Mar 5, 2024 Inspection · Deficiencies cited
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Cleanliness & sanitation Serious
Child bed was observed to be broken with wooden slates exposed.
HHSC 749.3041(2) — Physical Environment-Foster home must ensure that equipment and furniture are safe for children, kept clean, and in good repair
HHSC risk weight: Medium High. Corrected 2024-03-12. Correction verified 2024-03-19.
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Food & allergies Serious
Flower food bottles were observed in child bed room
HHSC 749.3041(7) — Physical Environment-Foster home must ensure that flammable or poisonous substances are stored out of reach of children, as needed
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2024-03-05.
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Cleanliness & sanitation Serious
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Feb 27, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 21, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 20, 2024 Report · Deficiencies cited
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Supervision & ratios Serious
Teenage children in care, who have a history of conflict, were left unattended. At that time, items accessible to children increased risk of harm.
HHSC 749.2593(b)(4) — Supervision-When supervising a child, a caregiver must take into account the surrounding circumstances, hazards, and risks
HHSC risk weight: Medium High. Corrected 2024-03-27. Correction verified 2024-03-27.
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Supervision & ratios Serious
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Feb 1, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 30, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Jan 22, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 20, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 19, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Jan 4, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Jan 3, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Jan 1, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Dec 18, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Dec 1, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Nov 16, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Nov 11, 2023 Report · Deficiencies cited
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Staff background & training Serious
A household member was present in the home with access to children, without a required background check
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2024-04-29. Correction verified 2024-04-29.
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Discipline & child guidance Serious
This standard was found deficient as part of a DFPS Investigation.
HHSC 749.1003(b)(1)(B) — Children's rights-Safety & care including right to be free from abuse, neglect and exploitation
HHSC risk weight: High. Corrected 2024-04-29. Correction verified 2024-04-29.
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Supervision & ratios Serious
Caregiver engaged in a physical altercation with another individual while in the presence of children in care putting them at significant risk of harm or injury.
HHSC 749.2593(c)(2) — Supervision-Caregivers counted in child/caregiver ratio must provide a safe environment
HHSC risk weight: High. Corrected 2024-04-29. Correction verified 2024-04-29.
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Staff background & training Serious
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Oct 28, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Oct 9, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Aug 30, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 10, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Apr 25, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Mar 16, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 3, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 27, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Feb 17, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Feb 13, 2023 Report · Deficiencies cited
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Other Serious
Caretaker admitted to using profane language to children in care.
HHSC 749.1957(9) — Other Prohibited Discipline-Subjecting a child to abusive or profane language
HHSC risk weight: Medium High. Corrected 2023-03-28. Correction verified 2023-03-21.
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Other Serious
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Feb 8, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Jan 23, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 27, 2022 Report · Deficiencies cited
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Other Serious
Caregivers were not testing a diabetic child's blood sugar despite physician's instructions to do so.
HHSC 749.1401(a)(3) — General medical requirements-A child in care must receive medical care as needed for ongoing maintenance of medical health
HHSC risk weight: Medium High. Corrected 2023-02-21. Correction verified 2023-06-14.
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Other Serious
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Dec 13, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Nov 8, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 26, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 21, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Oct 21, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Oct 9, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 7, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Oct 7, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Sep 27, 2022 Inspection · Deficiencies cited
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Staff background & training
Operation failed to validate background check list since 05/26/2022. Employee list validated and corrected at inspection.
HHSC 745.651(2)(A) — Background Check Validation ? Every 3 months each operation, other than a licensed, registered, or listed home, must validate current list
HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-09-27.
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Staff background & training
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Sep 13, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 12, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 30, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 30, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Aug 16, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Aug 8, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 19, 2022 Report · No deficiencies cited
No violations cited on this visit.
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May 23, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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May 20, 2022 Report · No deficiencies cited
No violations cited on this visit.
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May 18, 2022 Report · No deficiencies cited
No violations cited on this visit.
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May 17, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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May 16, 2022 Report · No deficiencies cited
No violations cited on this visit.
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May 16, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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May 6, 2022 Report · No deficiencies cited
No violations cited on this visit.
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May 5, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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May 4, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Apr 27, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Mar 25, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Feb 11, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 25, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 19, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Dec 20, 2021 Inspection · Deficiencies cited
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Illness & medication Serious
Several medications were observed on the bathroom counter and not stored in a locked container. While still at the foster home the foster mother put the medications in the locked storage container for compliance.
HHSC 749.1521(1) — Medication Storage-Store medication in a locked container
HHSC risk weight: High. Corrected at inspection. Corrected 2021-12-20.
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Illness & medication Serious
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Dec 15, 2021 Report · Deficiencies cited
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Discipline & child guidance Serious
Foster parent admitted to having a child in care sit on a stool and hold a bible as a form of discipline.
HHSC 749.1953(a) — Corporal Punishment-May not use/threaten corporal punishment, such as hitting/spanking, forced exercise, holding physical position, unproductive work.
HHSC risk weight: High. Corrected 2022-01-24. Correction verified 2022-01-20.
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Discipline & child guidance Serious
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Dec 14, 2021 Report · No deficiencies cited
No violations cited on this visit.
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Dec 10, 2021 Report · No deficiencies cited
No violations cited on this visit.
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Oct 21, 2021 Inspection · Deficiencies cited
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Illness & medication
A review of 2 foster child files showed that the foster parents who administers medication only used their initials when completing the form and not their full signature as required by minimum standards.
HHSC 749.1541(c)(6) — Medication Record-Must include name & signature of person who administered each medication
HHSC risk weight: Medium. Corrected 2021-11-04. Correction verified 2021-11-09.
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Supervision & ratios
A foster home file was reviewed and the home screening and the CLASS information does not match the verification on the service provided.
HHSC 749.2445(c)(3) — Verification-Foster home screening must document evaluation of info obtained in order to make recs about applicant's capacity to work with children
HHSC risk weight: Medium. Corrected 2021-11-04. Correction verified 2021-11-09.
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Illness & medication
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Sep 14, 2021 Report · No deficiencies cited
No violations cited on this visit.
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Oct 2, 2017 Report · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 2, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.