Primrose School Of West Lake Hills
3423 BEE CAVES RD STE A100, West Lake Hills, TX 78746 · Travis County
Program
- Type
- Licensed center
- Licensed capacity
- 162
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:30 AM-06:30 PM
- Director / administrator
- Anaya Avinger
- Phone
- (512) 689-8839
- Regulated since
- Mar 15, 2018
- HHSC IDs
- Operation 1288211 · number 1661183
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2025 | 6 | 2 | Supervision & ratios (4), Food & allergies (2) |
| 2024 | 10 | 4 | Cleanliness & sanitation (4), Staff background & training (2), Records & paperwork (2), Other (2) |
| 2023 | 6 | 2 | Records & paperwork (2), Other (4) |
| 2022 | 6 | 4 | Illness & medication (2), Safety & premises (2), Staff background & training (2) |
| 2021 | 4 | 0 | Safety & premises (2), Other (2) |
Inspections, investigations & assessments
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Sep 15, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Sep 15, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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May 28, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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May 28, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 11, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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May 11, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 2, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Apr 2, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 31, 2026 Report
No violations cited on this visit.
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Mar 31, 2026 Report
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Dec 12, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Dec 12, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 24, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 24, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Nov 20, 2025 Report · Deficiencies cited
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Supervision & ratios Serious
The operation, failed to notify CCR, within two days, of an incident that placed a child at risk of harm.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2025-12-04. Correction verified 2025-12-12.
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Food & allergies
During the investigation, CCR discovered that on 9/10/25, a child in care, with a known nut allergy, was served a muffin containing almond four, that resulted in the child becoming sick.
HHSC 746.3301(i) — Nutrition and Food Service - Must not serve identified foods to allergic child
HHSC risk weight: Medium High. Corrected 2025-12-04. Correction verified 2025-12-12.
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Supervision & ratios Serious
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Nov 20, 2025 Report · Deficiencies cited
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Supervision & ratios Serious
The operation, failed to notify CCR, within two days, of an incident that placed a child at risk of harm.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2025-12-04. Correction verified 2025-12-12.
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Food & allergies
During the investigation, CCR discovered that on 9/10/25, a child in care, with a known nut allergy, was served a muffin containing almond four, that resulted in the child becoming sick.
HHSC 746.3301(i) — Nutrition and Food Service - Must not serve identified foods to allergic child
HHSC risk weight: Medium High. Corrected 2025-12-04. Correction verified 2025-12-12.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios Serious
-
Nov 18, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Nov 18, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 18, 2025 Report · Deficiencies cited
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Supervision & ratios
This investigation concluded that a child, in September of 2024, sustained in injury in care, that required medical treatment, and the operation did not notify CCR, per minimum standards.
HHSC 746.305(a)(2) — AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
HHSC risk weight: Medium High. Corrected 2025-11-25. Correction verified 2025-12-12.
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Supervision & ratios
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Nov 18, 2025 Report · Deficiencies cited
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Supervision & ratios
This investigation concluded that a child, in September of 2024, sustained in injury in care, that required medical treatment, and the operation did not notify CCR, per minimum standards.
HHSC 746.305(a)(2) — AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
HHSC risk weight: Medium High. Corrected 2025-11-25. Correction verified 2025-12-12.
HHSC inspection history · no longer published by HHSC; kept here
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Supervision & ratios
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Nov 10, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Nov 10, 2025 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 7, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 7, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 25, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jun 25, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 6, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Sep 6, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 26, 2024 Inspection · Deficiencies cited
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Records & paperwork Serious
Caregivers did not know the number of children they were responsible for, The two caregivers initially reported having seven children but actually had six, which was only realized after the discrepancy was pointed out.
HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
HHSC risk weight: High. Corrected 2024-08-26. Correction verified 2024-09-06.
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Cleanliness & sanitation
A child did not have their hands washed after a diaper change, and staff did not direct the child to do so.
HHSC 746.3417(3) — Children Handwashing After Toileting or Diapering
HHSC risk weight: Medium High. Corrected 2024-08-26. Correction verified 2024-09-06.
HHSC inspection history · no longer published by HHSC; kept here
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Records & paperwork Serious
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Aug 26, 2024 Inspection · Deficiencies cited
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Records & paperwork Serious
Caregivers did not know the number of children they were responsible for, The two caregivers initially reported having seven children but actually had six, which was only realized after the discrepancy was pointed out.
HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
HHSC risk weight: High. Corrected 2024-08-26. Correction verified 2024-09-06.
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Cleanliness & sanitation
A child did not have their hands washed after a diaper change, and staff did not direct the child to do so.
HHSC 746.3417(3) — Children Handwashing After Toileting or Diapering
HHSC risk weight: Medium High. Corrected 2024-08-26. Correction verified 2024-09-06.
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Records & paperwork Serious
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Aug 19, 2024 Inspection · Deficiencies cited
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Staff background & training
Eight out of the ten staff files reviewed did not have proof of orientation to the center.
HHSC 746.1301(a)(1)(A) — Training Requirements for Employees, Caregivers, and Directors - Orientation
HHSC risk weight: Medium High. Corrected 2024-08-20. Correction verified 2024-08-22.
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Cleanliness & sanitation
A child did not have their hands washed after a diaper change, and staff did not direct the child to do so.
HHSC 746.3417(3) — Children Handwashing After Toileting or Diapering
HHSC risk weight: Medium High. Corrected 2024-08-19. Correction verified 2024-08-26.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training
-
Aug 19, 2024 Inspection · Deficiencies cited
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Staff background & training
Eight out of the ten staff files reviewed did not have proof of orientation to the center.
HHSC 746.1301(a)(1)(A) — Training Requirements for Employees, Caregivers, and Directors - Orientation
HHSC risk weight: Medium High. Corrected 2024-08-20. Correction verified 2024-08-22.
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Cleanliness & sanitation
A child did not have their hands washed after a diaper change, and staff did not direct the child to do so.
HHSC 746.3417(3) — Children Handwashing After Toileting or Diapering
HHSC risk weight: Medium High. Corrected 2024-08-19. Correction verified 2024-08-26.
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Staff background & training
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Mar 13, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Mar 13, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 4, 2024 Report · Deficiencies cited
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Other Serious
A caregiver did not show good judgment when she duct taped a child's shoes to his feet.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2024-03-11. Correction verified 2024-03-13.
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Other Serious
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Feb 4, 2024 Report · Deficiencies cited
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Other Serious
A caregiver did not show good judgment when she duct taped a child's shoes to his feet.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2024-03-11. Correction verified 2024-03-13.
HHSC inspection history · no longer published by HHSC; kept here
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Other Serious
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Oct 13, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Oct 13, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 2, 2023 Inspection · Deficiencies cited
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Records & paperwork Serious
One class reported that they had 6 children in care. When counted there are at total of seven children in the classroom.
HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
HHSC risk weight: High. Corrected 2023-10-02. Correction verified 2023-10-13.
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Other
Current feeding instructions for four children were not available for review.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2023-10-06. Correction verified 2023-10-13.
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Other
The required annual sanitation inspection was not available for review.
HHSC 746.3401(a) — Annual Sanitation Inspection
HHSC risk weight: Medium High. Corrected 2023-11-10. Correction verified 2024-01-02.
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Records & paperwork Serious
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Oct 2, 2023 Inspection · Deficiencies cited
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Records & paperwork Serious
One class reported that they had 6 children in care. When counted there are at total of seven children in the classroom.
HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
HHSC risk weight: High. Corrected 2023-10-02. Correction verified 2023-10-13.
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Other
Current feeding instructions for four children were not available for review.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2023-10-06. Correction verified 2023-10-13.
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Other
The required annual sanitation inspection was not available for review.
HHSC 746.3401(a) — Annual Sanitation Inspection
HHSC risk weight: Medium High. Corrected 2023-11-10. Correction verified 2024-01-02.
HHSC inspection history · no longer published by HHSC; kept here
-
Records & paperwork Serious
-
Oct 31, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Oct 31, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 20, 2022 Inspection · Deficiencies cited
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Safety & premises Serious
During the walk through of the infant classroom two infants were observed sleeping in restrictive devices. This was corrected when the caregiver moved the infants to cribs.
HHSC 746.2426 — Infant May Not Sleep in a Restrictive Device
HHSC risk weight: High. Corrected 2022-10-20. Correction verified 2022-10-31.
HHSC inspection history · no longer published by HHSC; kept here
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Safety & premises Serious
-
Oct 20, 2022 Inspection · Deficiencies cited
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Safety & premises Serious
During the walk through of the infant classroom two infants were observed sleeping in restrictive devices. This was corrected when the caregiver moved the infants to cribs.
HHSC 746.2426 — Infant May Not Sleep in a Restrictive Device
HHSC risk weight: High. Corrected 2022-10-20. Correction verified 2022-10-31.
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Safety & premises Serious
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Feb 11, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Feb 11, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 7, 2022 Report · Deficiencies cited
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Staff background & training Serious
Based on evidence obtained during the investigation, good judgment was not being used by a caregiver when a bottle was not checked before being given to a child. This was corrected immediately after the incident when caregivers received write ups, and retraining was provided for all infant staff.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2022-02-18. Correction verified 2022-02-18.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training Serious
-
Feb 7, 2022 Report · Deficiencies cited
-
Staff background & training Serious
Based on evidence obtained during the investigation, good judgment was not being used by a caregiver when a bottle was not checked before being given to a child. This was corrected immediately after the incident when caregivers received write ups, and retraining was provided for all infant staff.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2022-02-18. Correction verified 2022-02-18.
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Staff background & training Serious
-
Jan 19, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 19, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 11, 2022 Report · Deficiencies cited (self-report)
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Illness & medication
Based on evidence obtained during the investigation, the standard for sharing the illness report within 48 hours, has been found deficient.
HHSC 746.707 — Incident/Illness Report Form Shared with Parent
HHSC risk weight: Medium. Corrected 2022-01-21. Correction verified 2022-01-20.
HHSC inspection history · no longer published by HHSC; kept here
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Illness & medication
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Jan 11, 2022 Report · Deficiencies cited (self-report)
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Illness & medication
Based on evidence obtained during the investigation, the standard for sharing the illness report within 48 hours, has been found deficient.
HHSC 746.707 — Incident/Illness Report Form Shared with Parent
HHSC risk weight: Medium. Corrected 2022-01-21. Correction verified 2022-01-20.
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Illness & medication
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Nov 18, 2021 Inspection · Deficiencies cited
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Safety & premises
There were more than one food allergy plan that did not have the parent's signature.
HHSC 746.3819 — Food Allergy Emergency Plan Signed by Parents and Health Care Professional
HHSC risk weight: Medium High. Corrected 2021-12-03. Correction verified 2021-12-02.
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Other
The Children's Product certificates was last updated on 3-11-2020.
HHSC 746.4135(b) — Children's Products- Annual Certification
HHSC risk weight: Medium. Corrected 2021-11-24. Correction verified 2021-12-01.
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Safety & premises
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Nov 18, 2021 Inspection · Deficiencies cited
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Safety & premises
There were more than one food allergy plan that did not have the parent's signature.
HHSC 746.3819 — Food Allergy Emergency Plan Signed by Parents and Health Care Professional
HHSC risk weight: Medium High. Corrected 2021-12-03. Correction verified 2021-12-02.
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Other
The Children's Product certificates was last updated on 3-11-2020.
HHSC 746.4135(b) — Children's Products- Annual Certification
HHSC risk weight: Medium. Corrected 2021-11-24. Correction verified 2021-12-01.
HHSC inspection history · no longer published by HHSC; kept here
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Safety & premises
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Sep 20, 2021 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 20, 2021 Report · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.