Heritage Learning Academy
2755 TIMBER RIDGE DR, Frisco, TX 75034 · Denton County
Program
- Type
- Licensed center
- Licensed capacity
- 189
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:00 AM-06:00 PM
- Director / administrator
- Heather Henley
- Phone
- (972) 335-3335
- Regulated since
- Aug 1, 2024
- HHSC IDs
- Operation 1469716 · number 1791454
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 2 | 1 | Supervision & ratios (2) |
| 2024 | 4 | 1 | Cleanliness & sanitation (2), Safety & premises (1), Staff background & training (1) |
Inspections, investigations & assessments
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Jul 28, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 27, 2026 Report · Deficiencies cited
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Supervision & ratios
The operation had a gas leak in December 2026 and had to close the operation for one day because it was not safe for the children to remain in care until the gas leak was repaired. Also, in March 2026 one of the sprinkler head in the hallway broke and it caused a busted pipe and flooded one of the pre-K classroom causing the operation to close for a day because it was not safe for the children to remain in care until after the busted pipe was repaired. The operation did not report either one of these incidents to licensing.
HHSC 746.305(a)(1) — Report Unsafe Facility Occurrence
HHSC risk weight: Medium High. Corrected 2026-09-03. Correction verified 2026-09-03.
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Supervision & ratios
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Jul 16, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Jun 23, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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May 15, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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May 15, 2026 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
A child was found unsupervised on the playground.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-06-08. Correction verified 2026-06-23.
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Supervision & ratios Serious
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Nov 10, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 9, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Aug 8, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 22, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 26, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 25, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Jun 13, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 23, 2024 Inspection · Deficiencies cited
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Cleanliness & sanitation
A caregiver in the Toddler room was observed changing a diaper and not washing her hands.
HHSC 746.3415(4) — Employee Handwashing After Diapering a Child
HHSC risk weight: Medium High. Corrected 2024-04-30. Correction verified 2024-04-29.
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Cleanliness & sanitation
A caregiver was observed changing a child's diaper and not washing the child's hands after.
HHSC 746.3417(3) — Children Handwashing After Toileting or Diapering
HHSC risk weight: Medium High. Corrected 2024-05-07. Correction verified 2024-04-29.
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Cleanliness & sanitation
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Mar 26, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 1, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 28, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Jan 23, 2024 Inspection · Deficiencies cited
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Safety & premises Serious
Fire inspection did not pass on 1/2/24. No pass inspection was available for review during the visit.
HHSC 746.5105 — Corrections Made to Fire Inspection
HHSC risk weight: High. Corrected 2024-01-31. Correction verified 2024-01-29.
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Staff background & training
One out of ten staff files was not available for review during the visit.
HHSC 746.801(3) — Required Records Maintained and Made Available - Personnel and Training Records
HHSC risk weight: Medium. Corrected 2024-01-31. Correction verified 2024-01-30.
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Safety & premises Serious
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.