4points Family Services (dba 4pointskids)
6019 TONKOWA TRL, Georgetown, TX 78628 · Williamson County
Program
- Type
- Child-placing agency
- Ages
- -
- Hours
- 10:00 AM-03:00 PM
- Director / administrator
- Timothy James Mardock
- Phone
- (737) 444-6410
- Regulated since
- Oct 8, 2021
- HHSC IDs
- Operation 1363435 · number 1712909- 14291
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 3 | 2 | Illness & medication (1), Safety & premises (1), Other (1) |
| 2025 | 2 | 1 | Food & allergies (1), Records & paperwork (1) |
| 2024 | 1 | 1 | Supervision & ratios (1) |
| 2022 | 5 | 1 | Records & paperwork (1), Other (4) |
Inspections, investigations & assessments
-
May 26, 2026 Inspection · Deficiencies cited
-
Other
The initial service plan for two children was completed late.
HHSC 749.1307 — Service Planning-Complete the initial service plan within 45 days after child is admitted
HHSC risk weight: Medium. Corrected 2026-06-02. Correction verified 2026-06-08.
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Other
-
Feb 18, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 15, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Feb 6, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jan 26, 2026 Assessment · Deficiencies cited
-
Illness & medication Serious
Medications were found unlocked in different areas of the home.
HHSC 749.1521(1) — Medication Storage-Store medication in a locked container
HHSC risk weight: High. Corrected 2026-01-29. Correction verified 2026-02-06.
-
Safety & premises Serious
Blankets were observed as being used over the mattress of the bassinet for padding.
HHSC 749.1813(b) — AP Prohibited for infants-Crib must be bare except for tight fitting sheet & crib mattress cover per 749.1813(c) for infant less than 12 months
HHSC risk weight: High. Corrected 2026-01-29. Correction verified 2026-02-06.
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Illness & medication Serious
-
Jan 18, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jan 5, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Dec 3, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 27, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Jul 16, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 19, 2025 Inspection · Deficiencies cited
-
Records & paperwork
In the staff files reviewed, there was no job description documented, one licensing affidavit was not notarized,one did not have a current job description, copy of TB screening, documentation showing minimum age requirements, or hire date documented.
HHSC 749.553(1) — Personnel records-Include date of employment
HHSC risk weight: Medium Low. Corrected 2025-07-03. Correction verified 2025-07-09.
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Food & allergies Serious
The allergy and chronic condition information was not clearly visible in multiple child records. This was corrected at the inspection when the Administrator changed the information documented on all child records in the online portal during the discussion of the child records.
HHSC 749.577(2) — Active child record-Includes known allergies and chronic conditions or "no known allergies" on exterior of record or in a clearly visible location
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-06-19.
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Records & paperwork
-
Nov 7, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 26, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Sep 7, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 4, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Jul 12, 2024 Assessment · Deficiencies cited
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Supervision & ratios Serious
Three current board members have not been added as a controlling person for the operation.
HHSC 745.903(2) — Controlling Person - Submit Controlling Person Form to Licensing within two days after a person becomes a controlling person. See TAC 745.901
HHSC risk weight: High. Corrected 2024-07-23. Correction verified 2024-07-23.
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Supervision & ratios Serious
-
Jul 10, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 7, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 5, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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May 2, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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May 2, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Apr 5, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Sep 12, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 19, 2022 Inspection · Deficiencies cited
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Other
Four of the four home studies reviewed did not have the method the references were obtained and one did not have the date of the interviews.
HHSC 749.2451(b) — Documentation of Interviews-For each interview, must include date and method of contact, date of interview, who was present and summary
HHSC risk weight: Medium Low. Corrected 2022-11-04. Correction verified 2022-10-24.
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Other
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Aug 4, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 3, 2022 Inspection · Deficiencies cited
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Other
During the walk through the bedroom for the children in care appeared too small. Review of the floor plan showed 3 children were sleeping in a room that was 89.18 square ft.
HHSC 749.3021(a) — Space-bedroom must have at least 40 square feet of space per occupant; only four occupants per bedroom
HHSC risk weight: Medium. Corrected 2022-10-06. Correction verified 2022-09-23.
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Other
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Jul 25, 2022 Report · Deficiencies cited
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Other
While conducting the inspection the agency sent the Service Plans to the families.
HHSC 749.1321(a)(3) — Sharing Initial Service Plan-Agency must give copy or summary of the initial service plan to the child's caregivers
HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-08-03.
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Other Serious
In reviewing the medical documentation it was determined follow-up visits were not conducted according to the doctor's recommendations.
HHSC 749.1401(d) — General medical requirements-Obtain follow-up medical treatment as recommended by the health-care professional
HHSC risk weight: Medium High. Corrected 2022-10-06. Correction verified 2022-09-28.
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Other
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Jul 25, 2022 Report · Deficiencies cited
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Records & paperwork
During this investigation, it was found that the agency did not complete initial service plans or reviews for two children in care within the required timeframe according to minimum standards from 2021 to 2022 until this was corrected by the agency on 6/14/22. It was also reported that the agency had not completed service plans for their other homes prior to May 2022.
HHSC 749.1307 — Service Planning-Complete the initial service plan within 45 days after child is admitted
HHSC risk weight: Medium. Corrected 2022-09-30. Correction verified 2022-09-30.
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Records & paperwork
-
Jul 3, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Apr 6, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 6, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.