Preschool On Shiloh

410 N SHILOH RD, Garland, TX 75042 · Dallas County

25cited violations

1serious

19inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 136
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 06:30 AM-06:15 PM
Director / administrator: Karla Fuentes
Phone: (972) 905-5430
Regulated since: Dec 14, 2021
HHSC IDs: Operation 1352068 · number 1705573
Official record: HHSC Child Care Search

Violations by category

Supervision & ratios 2
Safety & premises 7
Staff background & training 11
Records & paperwork 3
Other 2

Year by year

Year	Violations	Serious	Main categories
2026	8	0	Staff background & training (7), Records & paperwork (1)
2025	6	1	Supervision & ratios (1), Safety & premises (2), Staff background & training (2), Records & paperwork (1)
2023	4	0	Safety & premises (1), Staff background & training (2), Records & paperwork (1)
2022	7	0	Supervision & ratios (1), Safety & premises (4), Other (2)

Inspections, investigations & assessments

Aug 17, 2026 Inspection · Deficiencies cited
- Records & paperwork
  2 employees did not have records for review for CCR during the inspection conducted on 8-17-2026
  
  HHSC 746.901 — Required Personnel Records
  
  HHSC risk weight: Medium. Corrected 2026-09-17. Correction verified 2026-09-08.
HHSC inspection history
Aug 14, 2026 Report · Deficiencies cited
- Staff background & training
  2 caregivers did not have orientation training completed at the time of inspection within the 7-day period of their hire date.
  
  HHSC 746.1301(a)(1)(A) — Training Requirements for Employees, Caregivers, and Directors - Orientation
  
  HHSC risk weight: Medium High. Corrected 2026-09-08. Correction verified 2026-09-08.
HHSC inspection history
May 28, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Apr 17, 2026 Inspection · Deficiencies cited
- Staff background & training
  I spoke with the director on 3-18-26 and 3-20-2026 about the required trainings. The caregiver did not have any training hours.
  
  HHSC 746.1301(a)(5)(A) — Training Requirements for Employees, Caregivers, and Directors - 24 Annual training
  
  HHSC risk weight: Medium High. Corrected 2026-05-18. Correction verified 2026-05-28.
- Staff background & training
  I spoke with the director on 3-18-26 and 3-20-2026 about the required trainings. The caregiver did not have any training hours.
  
  HHSC 746.1301(a)(6)(A) — Training Requirements for Employees, Caregivers, and Directors - 30 Annual Training
  
  HHSC risk weight: Medium High. Corrected 2026-05-18. Correction verified 2026-05-28.
HHSC inspection history
Mar 26, 2026 Assessment · Deficiencies cited
- Staff background & training
  I spoke with the director on 3-18-26 and 3-20-2026 about the required trainings. The caregiver did not have any training hours.
  
  HHSC 746.1301(a)(5)(A) — Training Requirements for Employees, Caregivers, and Directors - 24 Annual training
  
  HHSC risk weight: Medium High. Corrected 2026-04-10. Correction verified 2026-04-17.
- Staff background & training
  I spoke with the director on 3-18-26 and 3-20-2026 about the required trainings. The caregiver did not have any training hours.
  
  HHSC 746.1301(a)(6)(A) — Training Requirements for Employees, Caregivers, and Directors - 30 Annual Training
  
  HHSC risk weight: Medium High. Corrected 2026-04-10. Correction verified 2026-04-17.
HHSC inspection history
Feb 25, 2026 Inspection · Deficiencies cited
- Staff background & training
  There were no training hours availble for the caregiver.
  
  HHSC 746.1301(a)(5)(A) — Training Requirements for Employees, Caregivers, and Directors - 24 Annual training
  
  HHSC risk weight: Medium High. Corrected 2026-03-16. Correction verified 2026-03-26.
- Staff background & training
  There were no training hours availble for the director.
  
  HHSC 746.1301(a)(6)(A) — Training Requirements for Employees, Caregivers, and Directors - 30 Annual Training
  
  HHSC risk weight: Medium High. Corrected 2026-03-16. Correction verified 2026-03-26.
HHSC inspection history
May 15, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 1, 2025 Inspection · Deficiencies cited
- Staff background & training
  The director/transporter did not have current transportation training.
  
  HHSC 746.1316(a) — Transportation Safety Training -Director and Employee Complete 2 Hours Annually
  
  HHSC risk weight: Medium High. Corrected 2025-05-01. Correction verified 2025-05-15.
- Supervision & ratios
  During the time of the inspection, two classrooms were observed over the ratio one caregiver may supervise. There were 6 infants with one caregiver and there were 12 children (SAG two year olds) with one caregiver.
  
  HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
  
  HHSC risk weight: Medium High. Corrected 2025-05-01. Correction verified 2025-05-15.
- Records & paperwork
  At the time of the inspection, there was no record of menu substitutions or past menus,
  
  HHSC 746.3313(1) — Daily Menus - Record Comparable Substitutions
  
  HHSC risk weight: Medium. Corrected 2025-05-01. Correction verified 2025-05-15.
- Safety & premises
  During the inspection, the grass on the outdoor playground area was not maintained and needed to be mowed.
  
  HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
  
  HHSC risk weight: Medium High. Corrected 2025-05-05. Correction verified 2025-05-15.
- Safety & premises Serious
  At the time of the inspection, the driver did not have a driver's license.
  
  HHSC 746.5617(b) — Driver Has Current Driver's License
  
  HHSC risk weight: High. Corrected 2025-05-01. Correction verified 2025-05-15.
HHSC inspection history
Apr 28, 2025 Report · Deficiencies cited
- Staff background & training
  One caregiver did not have CPR training.
  
  HHSC 746.1301(a)(4)(A) — Training Requirements for Employees, Caregivers, and Directors - Pediatric CPR
  
  HHSC risk weight: Medium High. Corrected 2025-05-15. Correction verified 2025-05-29.
HHSC inspection history
Aug 6, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Nov 8, 2023 Inspection · Deficiencies cited
- Safety & premises
  Four children records lacked emergency contact addresses, emergency authorization signature, medical info, and release persons contact numbers.
  
  HHSC 746.801(1) — Required Records Maintained and Made Available - Children's Records
  
  HHSC risk weight: Medium. Corrected 2023-12-06. Correction verified 2023-12-11.
- Records & paperwork
  At the time of the inspection children tracking sheets did not have the signature or the initials of the person signing the child in.
  
  HHSC 746.801(19) — Required Records Maintained and Made Available - Tracking System
  
  HHSC risk weight: Medium. Corrected 2023-11-08. Correction verified 2023-12-11.
- Staff background & training
  At the time of the inspection, one personnel record did not have required content training, caregiving for children under 24 months training, as well as other training topics. The caregiver lacked 23 hours.
  
  HHSC 746.801(3) — Required Records Maintained and Made Available - Personnel and Training Records
  
  HHSC risk weight: Medium. Corrected 2023-12-06. Correction verified 2023-12-11.
HHSC inspection history
Mar 13, 2023 Assessment · Deficiencies cited
- Staff background & training
  The operation does not have a qualified director who meets education requirements. The director's credentials expired on January 31, 2023.
  
  HHSC 746.1015 — Director Qualifications - 13 or More Children
  
  HHSC risk weight: Medium High. Corrected 2023-03-29. Correction verified 2023-04-11.
HHSC inspection history
Jan 30, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Dec 14, 2022 Inspection · Deficiencies cited
- Safety & premises
  During the time of the inspection, the infant room did not have an adult-sized chair.
  
  HHSC 746.2405(1) — Infant Care Area Furnishings and Equipment - Adult-sized Chair
  
  HHSC risk weight: Medium High. Corrected 2022-12-16. Correction verified 2022-12-20.
- Safety & premises
  The Preschool classrooms (two rooms) were not set up in interest centers at the time of the inspection.
  
  HHSC 746.2605(1)(A) — Furnishings and Equipment for Pre-Kindergarten Age Interest Centers Clearly Defined
  
  HHSC risk weight: Medium. Corrected 2023-01-20. Correction verified 2023-01-30.
- Safety & premises
  During the time of the inspection there were holes observed on the playground that could be a tripping hazard.
  
  HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
  
  HHSC risk weight: Medium High. Corrected 2023-01-04. Correction verified 2022-12-20.
- Safety & premises
  The outdoor fence does not open leading outside of the center. This fence is labeled as an emergency exit.
  
  HHSC 746.4307 — Fenced Outdoor Activity Space -Exits Required
  
  HHSC risk weight: Medium. Corrected 2022-12-21. Correction verified 2022-12-21.
- Other
  At the time of the inspection the surfacing under the teeter tooter was not at least 6 inches.
  
  HHSC 746.4907(d) — Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained
  
  HHSC risk weight: Medium High. Corrected 2023-01-20. Correction verified 2023-01-30.
HHSC inspection history
Dec 6, 2022 Report · No deficiencies cited (self-report)

No violations cited on this visit.

HHSC inspection history
Jul 28, 2022 Inspection · Deficiencies cited
- Supervision & ratios
  The operation did not notify licensing prior to adding new space throughout the building.
  
  HHSC 746.301(2) — Notification of Change in Space
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-07-28.
HHSC inspection history
Jul 18, 2022 Report · No deficiencies cited (self-report)

No violations cited on this visit.

HHSC inspection history
May 26, 2022 Inspection · Deficiencies cited
- Other
  Ten outlets was missing a safety cover.
  
  HHSC 746.3701(1) — Safety - Electrical Outlets Covered
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-05-26.
HHSC inspection history
Oct 6, 2021 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Preschool on Shiloh, 410 N SHILOH RD, Garland, TX 75042-6614 (operation ID 1352068, operation number 1705573), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.