Heart Of The Kids Social Services Incorporation
8303 SOUTHWEST FWY STE 345, Houston, TX 77074 · Harris County
Program
- Type
- Child-placing agency
- Ages
- -
- Hours
- 08:00 AM-05:00 PM
- Director / administrator
- Veronica Seamster
- Phone
- (713) 864-5650
- Regulated since
- Sep 27, 2010
- HHSC IDs
- Operation 525491 · number 1036566- 6251
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 4 | 3 | Illness & medication (3), Safety & premises (1) |
| 2025 | 2 | 2 | Discipline & child guidance (2) |
| 2024 | 5 | 3 | Supervision & ratios (1), Safety & premises (2), Staff background & training (1), Records & paperwork (1) |
| 2023 | 2 | 0 | Other (2) |
| 2022 | 4 | 1 | Staff background & training (1), Records & paperwork (3) |
| 2021 | 1 | 1 | Other (1) |
Enforcement actions
- Seen Oct 1, 2026 — Conditions on permit (HHSC operation record)
HHSC publishes these as current flags on the operation, not as dated actions. The date shown is when this site first saw the flag. The HHSC Child Care Search has the details.
Inspections, investigations & assessments
-
Aug 26, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Aug 21, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Aug 20, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Jul 18, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 6, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 24, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 23, 2026 Report · Deficiencies cited
-
Illness & medication Serious
The agency did not report to Licensing when the child was injured on June 13th until the caseworker observe the child upon picking the child up for a visit with his family and reported the injury on June 23rd.
HHSC 749.503(a)(2)(A) — AP Serious Incident-Report to Licensing critical injury or illness that warrants treatment by a medical professional/hospitalization
HHSC risk weight: Medium High. Corrected 2026-07-23. Correction verified 2026-07-23.
-
Illness & medication Serious
-
Jun 23, 2026 Report · Deficiencies cited (self-report)
-
Safety & premises Serious
The caregiver reported that a 5-month-old child in care slept in the caregiver's bed overnight because the child's portable crib was located at another residence.
HHSC 749.3027(c) — Bedrooms-Child may not sleep in same bed with an adult caregiver at any time
HHSC risk weight: High. Corrected 2026-07-22. Correction verified 2026-07-20.
-
Safety & premises Serious
-
Jun 4, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 4, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 3, 2026 Report · No deficiencies cited
No violations cited on this visit.
-
Jun 2, 2026 Report · No deficiencies cited
No violations cited on this visit.
-
Apr 29, 2026 Report · No deficiencies cited
No violations cited on this visit.
-
Apr 18, 2026 Report · No deficiencies cited
No violations cited on this visit.
-
Feb 6, 2026 Report · No deficiencies cited
No violations cited on this visit.
-
Jan 25, 2026 Report · No deficiencies cited
No violations cited on this visit.
-
Jan 22, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jan 11, 2026 Report · Deficiencies cited
-
Illness & medication
Foster parent reported a child did not receive a dose of medication on 01/11/2026 but the medication log reflected foster parent's initials were documented as if the medication had been administered.
HHSC 749.151(3) — Operational responsibilities - Maintain current, true, accurate, and complete records
HHSC risk weight: Medium. Corrected 2026-02-25. Correction verified 2026-02-27.
-
Illness & medication Serious
The January medication log for child's PM medication did not have the times documented of when it was administered on 01/11/26, 01/12/26, and 01/13/26.
HHSC 749.1541(c)(5) — Medication Record-Must include date (day, month, year) & time each medication was administered
HHSC risk weight: Medium High. Corrected 2026-02-25. Correction verified 2026-02-27.
-
Illness & medication
-
Jan 10, 2026 Report · No deficiencies cited
No violations cited on this visit.
-
Jan 8, 2026 Report · No deficiencies cited
No violations cited on this visit.
-
Jan 5, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Dec 29, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Dec 22, 2025 Report · No deficiencies cited
No violations cited on this visit.
-
Dec 17, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Nov 18, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Nov 12, 2025 Report · No deficiencies cited
No violations cited on this visit.
-
Nov 12, 2025 Report · No deficiencies cited
No violations cited on this visit.
-
Nov 10, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Nov 8, 2025 Report · No deficiencies cited
No violations cited on this visit.
-
Sep 13, 2025 Report
No violations cited on this visit.
-
Sep 8, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Sep 5, 2025 Report · No deficiencies cited
No violations cited on this visit.
-
Aug 7, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Aug 6, 2025 Assessment · Deficiencies cited
-
Discipline & child guidance Serious
Foster parent admitted to using exercise as a form of punishment for child in care. Child in care also disclosed that exercise is used when rules are not followed.
HHSC 749.1953(a) — Corporal Punishment-May not use/threaten corporal punishment, such as hitting/spanking, forced exercise, holding physical position, unproductive work.
HHSC risk weight: High. Corrected 2025-08-15. Correction verified 2025-09-25.
-
Discipline & child guidance Serious
-
Jul 7, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 1, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 30, 2025 Report · Deficiencies cited
-
Discipline & child guidance Serious
Foster parent admitted to popping a child on the thigh and as well as placing their foot on top of the child's to stop the child from being disruptive. Foster parent also admitted to extending their hand to the child's head to attempt to stop the child from running around, and this caused the child to fall down.
HHSC 749.1953(a) — Corporal Punishment-May not use/threaten corporal punishment, such as hitting/spanking, forced exercise, holding physical position, unproductive work.
HHSC risk weight: High. Corrected 2025-08-15. Correction verified 2025-09-08.
-
Discipline & child guidance Serious
-
Jun 20, 2025 Report · No deficiencies cited
No violations cited on this visit.
-
Jun 9, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 7, 2025 Report
No violations cited on this visit.
-
Apr 14, 2025 Report
No violations cited on this visit.
-
Feb 24, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 12, 2025 Report · No deficiencies cited
No violations cited on this visit.
-
Feb 3, 2025 Report · No deficiencies cited
No violations cited on this visit.
-
Dec 12, 2024 Report · No deficiencies cited
No violations cited on this visit.
-
Oct 28, 2024 Inspection · Deficiencies cited
-
Safety & premises Serious
Both fire extinguishers in the home were last serviced March 2023.
HHSC 749.2913(b)(2) — Fire Extinguisher-Have a maintenance check once a year by a person qualified to inspect fire extinguishers.
HHSC risk weight: Medium High. Corrected 2024-11-04. Correction verified 2024-10-29.
-
Safety & premises Serious
-
Oct 27, 2024 Report · No deficiencies cited
No violations cited on this visit.
-
Oct 21, 2024 Report · No deficiencies cited
No violations cited on this visit.
-
Oct 3, 2024 Report · No deficiencies cited
No violations cited on this visit.
-
Sep 21, 2024 Report · No deficiencies cited
No violations cited on this visit.
-
Aug 22, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Aug 13, 2024 Report · No deficiencies cited
No violations cited on this visit.
-
Jun 5, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Apr 27, 2024 Report · No deficiencies cited
No violations cited on this visit.
-
Apr 23, 2024 Report · No deficiencies cited
No violations cited on this visit.
-
Apr 22, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Apr 13, 2024 Report · No deficiencies cited
No violations cited on this visit.
-
Apr 11, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Mar 27, 2024 Report · No deficiencies cited
No violations cited on this visit.
-
Mar 6, 2024 Report · Deficiencies cited
-
Staff background & training Serious
During the course to the investigation, it was found that background checks had not been submitted for two frequent visitors. This was confirmed by multiple interviews. It was also found that a background check was not submitted for one household member.
HHSC 745.621(a)(7) — AP Initial background checks submitted - At the time you become aware of anyone requiring a background check under 745.605
HHSC risk weight: High. Corrected 2024-04-01. Correction verified 2024-04-01.
-
Staff background & training Serious
-
Feb 28, 2024 Inspection · Deficiencies cited
-
Supervision & ratios
The operation child files are not complete in addition the master census list provided by the operation was inactive and not up to date.
HHSC 749.103(3) — Permit holder responsibilities-Maintain current, accurate, and complete master records
HHSC risk weight: Medium. Corrected 2024-03-13. Correction verified 2024-04-11.
-
Records & paperwork
One active file out of the six requested was not available for immediate review.
HHSC 749.537(a) — Active records-Available for immediate review and reproduction by Licensing
HHSC risk weight: Medium. Corrected 2024-03-13. Correction verified 2024-04-11.
-
Supervision & ratios
-
Feb 23, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 22, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 14, 2024 Report · No deficiencies cited
No violations cited on this visit.
-
Feb 7, 2024 Report · Deficiencies cited
-
Safety & premises Serious
The homes fire extinguisher is out of compliance as the last maintenance check was December 2022 and expired in expired in December 2023.
HHSC 749.2913(b)(2) — Fire Extinguisher-Have a maintenance check once a year by a person qualified to inspect fire extinguishers.
HHSC risk weight: Medium High. Corrected 2024-04-12. Correction verified 2024-04-22.
-
Safety & premises Serious
-
Jan 29, 2024 Report · No deficiencies cited
No violations cited on this visit.
-
Nov 3, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Oct 17, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Oct 4, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Sep 14, 2023 Inspection · Deficiencies cited
-
Other
The annual summary logs were not available to Licensing for review and reproduction, upon request.
HHSC 749.591(c) — Unauthorized Absence-Annual summary logs should be available to Licensing for review and reproduction, upon request
HHSC risk weight: Medium. Corrected at inspection. Corrected 2023-09-14.
-
Other
-
Sep 7, 2023 Report · No deficiencies cited
No violations cited on this visit.
-
Aug 10, 2023 Report · No deficiencies cited
No violations cited on this visit.
-
May 8, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 1, 2023 Report · No deficiencies cited
No violations cited on this visit.
-
Apr 24, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Apr 4, 2023 Report · No deficiencies cited
No violations cited on this visit.
-
Mar 23, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Mar 16, 2023 Inspection · Deficiencies cited
-
Other
One of the four homestudies reviewed did not have documentation regarding support systems available, in fact it had innacurrate information by listing individuals who are not affiliated with the family.
HHSC 749.2447(19) — Foster Home Screening-Agency documents support systems available to prospective foster parents
HHSC risk weight: Medium. Corrected 2023-03-30. Correction verified 2023-04-04.
-
Other
-
Mar 16, 2023 Report · No deficiencies cited
No violations cited on this visit.
-
Feb 28, 2023 Report · No deficiencies cited
No violations cited on this visit.
-
Feb 25, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 16, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 15, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 7, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Feb 2, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jan 26, 2023 Report · No deficiencies cited
No violations cited on this visit.
-
Jan 23, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Dec 8, 2022 Report · Deficiencies cited
-
Records & paperwork Serious
Four of five children in care reported that the caregiver received assistance during restraints from other children in care.
HHSC 749.2151(c)(2) — EBI Implementation-Caregiver must use the minimal amount of reasonable and necessary physical force
HHSC risk weight: High. Corrected 2023-01-27. Correction verified 2023-02-02.
-
Records & paperwork
An authorized caregiver reported that children in care come running over during a restraint to make sure everything is ok or to assist in verbally deescalating the child being restrained.
HHSC 749.2151(d)(1) — EBI Implementation-Caregiver must make every effort to protect the child's privacy, including shielding the child from onlookers
HHSC risk weight: Medium. Corrected 2023-01-27. Correction verified 2023-02-02.
-
Records & paperwork Serious
-
Nov 10, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
Oct 27, 2022 Report · No deficiencies cited
No violations cited on this visit.
-
Sep 21, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
Sep 21, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
Sep 12, 2022 Report · No deficiencies cited
No violations cited on this visit.
-
Sep 12, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
Aug 23, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
Aug 8, 2022 Report · No deficiencies cited
No violations cited on this visit.
-
Jul 26, 2022 Report · No deficiencies cited
No violations cited on this visit.
-
Jul 18, 2022 Report · No deficiencies cited
No violations cited on this visit.
-
Jul 15, 2022 Report · No deficiencies cited
No violations cited on this visit.
-
May 25, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 20, 2022 Report · No deficiencies cited
No violations cited on this visit.
-
Mar 23, 2022 Inspection · Deficiencies cited
-
Records & paperwork
In one of the three staff files there was not updated job description.
HHSC 749.553(3) — Personnel records-Include current job description
HHSC risk weight: Medium Low. Corrected 2022-03-30. Correction verified 2022-03-30.
-
Staff background & training
In 1 out of the 3 staff files reviewed it was observed that a child placing staff did not obtain any normalcy training.
HHSC 749.864(a)(1) — Administrative and prof. staff excluding those working only with adoption services must have 2hrs normalcy training within 90 days of employment.
HHSC risk weight: Medium. Corrected 2022-03-30. Correction verified 2022-03-30.
-
Records & paperwork
-
Mar 3, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 2, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 2, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jan 31, 2022 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Jan 6, 2022 Report · No deficiencies cited
No violations cited on this visit.
-
Jan 4, 2022 Report · No deficiencies cited
No violations cited on this visit.
-
Dec 28, 2021 Report · Deficiencies cited
-
Other Serious
There is a concern that two 7yo male foster children were sharing a bedroom with a two year old female.
HHSC 749.3029 — Bedrooms-Child 6 years old or older must not share bedroom w/ person of opposite sex unless sharing w/ his parent or if both children non-ambulatory
HHSC risk weight: Medium High. Corrected 2022-02-18. Correction verified 2022-03-03.
-
Other Serious
-
Nov 11, 2021 Report · No deficiencies cited
No violations cited on this visit.
-
Nov 8, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
-
Oct 28, 2021 Report · No deficiencies cited
No violations cited on this visit.
-
Oct 12, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
-
Oct 7, 2021 Report · No deficiencies cited
No violations cited on this visit.
-
Oct 4, 2021 Report · No deficiencies cited
No violations cited on this visit.
-
Oct 4, 2021 Report · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.