Mama Bear Learning Center
3930 E SOUTHCROSS BLVD BLDG 2, San Antonio, TX 78222 · Bexar County
Program
- Type
- Licensed center
- Licensed capacity
- 78
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:00 PM
- Director / administrator
- Chuk Atum
- Phone
- (210) 248-9018
- Regulated since
- Mar 9, 2023
- HHSC IDs
- Operation 1418104 · number 1751149
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 12 | 11 | Cleanliness & sanitation (2), Illness & medication (6), Supervision & ratios (1), Safety & premises (1), Staff background & training (1), Other (1) |
| 2025 | 3 | 3 | Safety & premises (1), Other (2) |
| 2024 | 7 | 5 | Cleanliness & sanitation (1), Supervision & ratios (1), Food & allergies (2), Staff background & training (2), Other (1) |
| 2023 | 2 | 1 | Safety & premises (1), Other (1) |
| 2022 | 1 | 1 | Staff background & training (1) |
Inspections, investigations & assessments
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Sep 10, 2026 Inspection · Deficiencies cited
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Staff background & training Serious
Four of the staff files evaluated had online CPR training from the National CPR Foundation.
HHSC 746.1315(b) — Each Caregiver and the Director Must Have Current Training in pediatric CPR
HHSC risk weight: Medium High. Corrected 2026-10-10. Correction verified 2026-09-30.
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Cleanliness & sanitation Serious
In the baby bear room #2, the teacher was observed not washing the child's hands after a diaper change. NOTE: This was corrected at inspection.
HHSC 746.3417(3) — Children Handwashing After Toileting or Diapering
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-09-10.
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Cleanliness & sanitation Serious
Down the hallway outside of the infant classroom were two open trash cans with exposed dirty diapers.
HHSC 746.3505(f) — Diapering Procedures-Soiled Diapers Kept in a Sanitary Manner
HHSC risk weight: Medium High. Corrected 2026-09-10. Correction verified 2026-09-25.
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Illness & medication
The EpiPen at the operation was observed expired, dated 8.31.26.
HHSC 746.3809 — Medication No Longer Used
HHSC risk weight: Medium. Corrected 2026-09-10. Correction verified 2026-09-25.
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Safety & premises Serious
At the time of the inspection, the fire inspection was not available for review.
HHSC 746.5101(b) — Annual Fire Inspection - Conducted by Fire Marshal
HHSC risk weight: Medium High. Corrected 2026-10-10. Correction verified 2026-09-25.
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Staff background & training Serious
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Aug 31, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 18, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 8, 2026 Report · Deficiencies cited
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Illness & medication Serious
Based on information gathered through a DFPS investigation, it was discovered that two children in care were administered medication before receiving authorization from their parents.
HHSC 746.3803(a)(1) — Medication Authorization - Signed and Dated
HHSC risk weight: Medium High. Corrected 2026-07-14. Correction verified 2026-07-28.
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Illness & medication Serious
Based on information gathered through a DFPS investigation, it was discovered that medication was administered to two children in care, and the documentation was not available for review by Child Care Regulation.
HHSC 746.3805(c)(3) — Medication Records - Date, Time and Amount Given
HHSC risk weight: Medium High. Corrected 2026-07-14. Correction verified 2026-07-28.
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Illness & medication Serious
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Jun 5, 2026 Inspection · Deficiencies cited
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Other Serious
A child was observed sitting in a restrictive device. Note: This was correct at inspection when the caregiver removed the child from the restrictive device.
HHSC 746.2805(10) — Prohibited Punishments - Using Inappropriate Long Period of Silence or Inactivity Including Requiring Child to Remain in a Restrictive Device
HHSC risk weight: High. Corrected at inspection. Corrected 2026-06-05.
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Other Serious
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Jun 4, 2026 Inspection · Deficiencies cited
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Supervision & ratios Serious
During the inspection, a classroom was observed to be over ratio by one child.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-06-04.
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Supervision & ratios Serious
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Jun 3, 2026 Report · Deficiencies cited
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Illness & medication Serious
During the investigation, it was discovered that a staff member did not use good judgment when purchasing medication to administer to children in care.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2026-06-17. Correction verified 2026-06-18.
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Illness & medication Serious
During the investigation, it was discovered that a child in care was administered medication prior to receiving authorization from their parents.
HHSC 746.3803(a)(1) — Medication Authorization - Signed and Dated
HHSC risk weight: Medium High. Corrected 2026-06-17. Correction verified 2026-06-18.
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Illness & medication Serious
During the investigation, it was discovered that medication was administered to a child in care and the documentation was not available for review by Child Care Regulation.
HHSC 746.3805(c)(3) — Medication Records - Date, Time and Amount Given
HHSC risk weight: Medium High. Corrected 2026-06-17. Correction verified 2026-06-18.
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Illness & medication Serious
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Nov 6, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 20, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 23, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 8, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 17, 2025 Inspection · Deficiencies cited
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Safety & premises Serious
Four toys on the playground were broken. Note: This was corrected at inspection when the toys were removed.
HHSC 746.4601(3) — Safety Requirements for Active Play Equipment - No Entrapment Openings
HHSC risk weight: High. Corrected at inspection. Corrected 2025-03-17.
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Safety & premises Serious
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Mar 13, 2025 Report · Deficiencies cited
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Other Serious
Based on information gathered during the investigation, a caregiver placed a child in a dark closet.
HHSC 746.2805(7) — Prohibited Punishments - Placing Child in Locked or Dark Room
HHSC risk weight: High. Corrected 2025-04-11. Correction verified 2025-04-23.
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Other Serious
Based on the information gathered during the investigation, an employee inappropriately disciplined her child who is enrolled at the daycare.
HHSC 746.2807 — Employees Discipline Own Children
HHSC risk weight: Medium High. Corrected 2025-04-11. Correction verified 2025-04-23.
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Other Serious
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Apr 10, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 4, 2024 Inspection · Deficiencies cited
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Other Serious
A caregiver in the toddler classroom gave the incorrect number of children in her classroom. She stated she had eight toddlers, when there were nine children in her classroom.
HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
HHSC risk weight: High. Corrected 2024-04-04. Correction verified 2024-04-10.
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Food & allergies Serious
An infant was observed in a bouncer drinking milk from a bottle that was propped on their chest with a blanket.
HHSC 746.2419(3) — Requirements for Feeding Infants - Never Prop Bottles
HHSC risk weight: High. Corrected 2024-04-04. Correction verified 2024-04-10.
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Food & allergies Serious
Three of seven infants were walking freely in the classroom while holding and drinking water from their bottles.
HHSC 746.2419(7) — Requirements for Feeding Infants - No Walking or Sleeping with Bottle or Cup
HHSC risk weight: Medium High. Corrected 2024-04-04. Correction verified 2024-04-10.
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Cleanliness & sanitation Serious
Caregiver was observed rinsing a bottle in the hand-washing sink to give an infant water in the same bottle.
HHSC 746.2419(8) — Requirements for Feeding Infants - Other Use of Handwashing Sink
HHSC risk weight: Medium High. Corrected 2024-04-04. Correction verified 2024-04-10.
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Other Serious
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Mar 21, 2024 Inspection · Deficiencies cited
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Staff background & training Serious
An employee with a provisional background check status was placed in charge of the toddler class by herself.
HHSC 745.635(3) — AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions
HHSC risk weight: High. Corrected 2024-03-21. Correction verified 2024-04-04.
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Staff background & training
Five of the nine staff files did not have their required training hours completed.
HHSC 746.901(5) — Required Personnel Records- Training Hours
HHSC risk weight: Medium. Corrected 2024-04-30. Correction verified 2024-04-30.
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Staff background & training Serious
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Jan 19, 2024 Assessment · Deficiencies cited
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Supervision & ratios
The operation did not submit the required number of employees lost during the year 2023, by the due date of 1/15/24.
HHSC 746.303(b) — Report Number of Employees
HHSC risk weight: Medium Low. Corrected 2024-01-21. Correction verified 2024-01-19.
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Supervision & ratios
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Sep 11, 2023 Inspection · Deficiencies cited
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Other
During inspection, there was a tablet stood up on counter showing a screen time activity for infants to watch. Two infants were in play yards in front of counter and were actively viewing the program. NOTE: This was corrected during inspection as the caregiver turned off the tablet.
HHSC 746.2207(a) — Screen Time Activities - Not Used for Under Two
HHSC risk weight: Medium. Corrected at inspection. Corrected 2023-09-11.
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Safety & premises Serious
It was observed that a monthly fire drill was not documented as conducted for the months of April, July, and August.
HHSC 746.5205(1) — Fire Drill Monthly - Exit in 3 Minutes
HHSC risk weight: Medium High. Corrected 2023-09-29. Correction verified 2023-09-29.
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Other
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Feb 15, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 20, 2022 Inspection · Deficiencies cited
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Staff background & training Serious
An employee who has had unsupervised access to children at the operation was certified only for BLS not pediatric First Aid.
HHSC 746.1301(3)(A) — Training Requirements for Employees, Caregivers, and Directors - Pediatric first aid with rescue breathing
HHSC risk weight: Medium High. Corrected 2023-01-13. Correction verified 2023-01-02.
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Staff background & training Serious
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Nov 17, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 6, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 2, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.