Pinnacle Montessori Of Melissa
2233 SAM RAYBURN HWY, Melissa, TX 75454 · Collin County
Program
- Type
- Licensed center
- Licensed capacity
- 218
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:30 PM
- Director / administrator
- Reyna Verde
- Phone
- (214) 227-6627
- Regulated since
- Dec 14, 2021
- HHSC IDs
- Operation 1378242 · number 1721695
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 5 | 4 | Illness & medication (1), Safety & premises (1), Food & allergies (1), Staff background & training (2) |
| 2025 | 3 | 3 | Supervision & ratios (3) |
| 2024 | 4 | 4 | Cleanliness & sanitation (2), Supervision & ratios (1), Safety & premises (1) |
| 2023 | 1 | 1 | Supervision & ratios (1) |
| 2022 | 8 | 6 | Cleanliness & sanitation (1), Supervision & ratios (3), Discipline & child guidance (1), Staff background & training (2), Other (1) |
Inspections, investigations & assessments
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Aug 17, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 13, 2026 Inspection · Deficiencies cited
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Staff background & training Serious
Six out of ten records reviewed did not have updated training in responding to food allergies.
HHSC 746.1309(d) — Documented Annual Training - Caregivers of Children Under 24 Months Required
HHSC risk weight: Medium High. Corrected 2026-08-27. Correction verified 2026-09-24.
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Staff background & training
Six out of ten records reviewed did not have updated SIDS training.
HHSC 746.1309(e) — Documented Annual Training- Required Content
HHSC risk weight: Medium. Corrected 2026-08-27. Correction verified 2026-09-24.
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Food & allergies Serious
During the inspection one child who had a doctor diagnosed food allergy was not listed on the posted food allergy list. This was corrected during the inspection when the child's name and allergies were added to the list.
HHSC 746.401(10) — Required Postings-Child's Food Allergies
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-08-13.
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Safety & premises Serious
HHSC 746.5101(b) — Annual Fire Inspection - Conducted by Fire Marshal
HHSC risk weight: Medium High. Corrected 2026-08-21. Correction verified 2026-08-13.
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Illness & medication Serious
The records of six out of ten children did not contain updated immunization records.
HHSC 746.613(a) — Required Immunizations
HHSC risk weight: High. Corrected 2026-10-08. Correction verified 2026-09-24.
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Staff background & training Serious
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Oct 9, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 16, 2025 Inspection · Deficiencies cited
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Supervision & ratios Serious
During the inspection, electrical outlets accessible to children under the age of five were found in two classrooms. The operation director supplied appropriate covers to the outlets when this was noted.
HHSC 746.3701(1) — Safety - Electrical Outlets Covered
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-09-16.
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Supervision & ratios Serious
During the inspection of a playground at the operation, the turf had holes in it in the active play area, presenting a tripping hazard to children.
HHSC 746.4751(c) — Maintenance Procedures for Active Play - Hazards Removed or Repaired
HHSC risk weight: Medium High. Corrected 2025-10-07. Correction verified 2025-10-09.
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Supervision & ratios Serious
During the inspection, one of the operation's passenger vans had a fire extinguisher with no charge.
HHSC 746.5617(a)(5) — Required Equipment in Vehicles - Fire Extinguisher
HHSC risk weight: High. Corrected 2025-10-07. Correction verified 2025-10-09.
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Supervision & ratios Serious
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Oct 16, 2024 Inspection · Deficiencies cited
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Safety & premises Serious
This standard was found to be deficient due to a missing wooden board on the playground fence, which was accessible from both the neighboring facility and the children on the playground.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2024-10-31. Correction verified 2024-10-25.
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Safety & premises Serious
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Oct 10, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 10, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Sep 11, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 10, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Apr 19, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 26, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 25, 2024 Report · Deficiencies cited (self-report)
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Cleanliness & sanitation Serious
It has been determined that caregivers in a classroom did not share information about a child, resulting in the child being left unsupervised in the bathroom for 15 minutes.
HHSC 746.1203(10) — Responsibilities of Caregivers - Share Information with Incoming Caregivers
HHSC risk weight: Medium High. Corrected 2024-04-09. Correction verified 2024-04-19.
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Cleanliness & sanitation Serious
When a class was transitioning to the playground, a child was left in the bathroom, resulting in the child being unsupervised for approximately 15 minutes.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2024-04-09. Correction verified 2024-04-19.
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Supervision & ratios Serious
The operation did not immediately notify parents of a child that was left in a classroom unsupervised.
HHSC 746.307(b)(4) — Parental Communication - Situation that Placed a Child at Risk
HHSC risk weight: High. Corrected 2024-04-09. Correction verified 2024-04-19.
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Cleanliness & sanitation Serious
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Dec 5, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 30, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 16, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Sep 18, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 15, 2023 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
Based on interviews with child witness, staff, and the video, it has been determined that the operation is not compliant with the standard evaluated. The caregiver disciplined the children inappropriately by pulling their arm and ears.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2023-10-11. Correction verified 2023-10-17.
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Supervision & ratios Serious
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Jun 12, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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May 19, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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May 18, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Dec 12, 2022 Inspection · Deficiencies cited
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Staff background & training
While reviewing staff records, I observed that one caregiver did not have a notarized employee affidavit in their record.
HHSC 746.901(4) — Required Personnel Records - Required Affidavit
HHSC risk weight: Medium Low. Corrected 2022-12-23. Correction verified 2022-12-14.
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Staff background & training
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Nov 10, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 29, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 28, 2022 Report · Deficiencies cited
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Supervision & ratios Serious
This standard was evaluated during the investigation and was found to be deficient. A child was bitten multiple times after caregivers did not properly supervise children in care.
HHSC 746.1203(4) — Responsibilities of Caregivers - Supervision of Children
HHSC risk weight: High. Corrected 2022-10-27. Correction verified 2022-11-10.
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Supervision & ratios Serious
This standard was evaluated during the investigation and was found to be deficient. Caregivers allowed children to pick up and drink from sippy cups which have been left out in the classroom by other children.
HHSC 746.3317(1) — Food Service and Preparation Requirement - Sanitize Equipment
HHSC risk weight: Medium High. Corrected 2022-10-27. Correction verified 2022-11-10.
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Supervision & ratios Serious
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Jun 21, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 7, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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May 13, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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May 12, 2022 Report · Deficiencies cited (self-report)
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Other Serious
Based on interviews with staff, the standard was found not to be in compliance. An assistant caregiver did not communicate with the lead caregiver or management that a child had fallen on the ground and hurt his/her shoulder during outdoor activities. The parents informed management the next day that the child received a fractured arm.
HHSC 746.1203(11) — Responsibilities of Caregivers - Share Information with Incoming Caregiver
HHSC risk weight: Medium High. Corrected 2022-06-09. Correction verified 2022-06-09.
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Other Serious
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Apr 27, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 25, 2022 Report · Deficiencies cited
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Supervision & ratios Serious
Based on the operation's video footage, a caregiver did not redirect a child in a positive manner. The caregiver was observed redirecting a child aggressively by grabbing and lifting the child by the wrist from the carpet to the trash can to throw away a tissue then escorted the child to a chair in a corner of the classroom to sit for timeout.
HHSC 746.2803(4)(C) — Positive Methods of Discipline and Guidance - Redirecting Behavior
HHSC risk weight: Medium High. Corrected 2022-05-23. Correction verified 2022-06-07.
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Supervision & ratios Serious
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Mar 4, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 2, 2022 Report · Deficiencies cited (self-report)
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Staff background & training Serious
This standard was tasked over for this investigation and found to be deficient. A child was left unattended in his for approximately 14 minutes while his classmates were outside of the classroom. The child was found unattended in the class by his parent. The operation and director has implemented additional training and monitoring for the caregiver that was left iin charge. Observation of proper supervision was observed during the inspection time as well.
HHSC 746.1203(4) — Responsibilities of Caregivers- Supervision of Children
HHSC risk weight: High. Corrected at inspection. Corrected 2022-03-04.
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Cleanliness & sanitation Serious
This standard was tasked over for this investigation and found to be deficient. After reviewing footage of the timeframe leading up to the incident, the caregiver in the classroom was observed sweeping and cleaning for a long period of time; not interacting with or supervising the children fully at this time.
HHSC 746.1203(6) — Responsibilities of Caregivers - Free of other activities
HHSC risk weight: Medium High. Corrected 2022-04-07. Correction verified 2022-04-01.
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Discipline & child guidance
This standard was tasked over for this investigation and found to be deficient. The child involved in this incident was observed left in time out for more than the allowed number of minutes based on his age of 2 years; more than 2 minutes.
HHSC 746.2803(4)(D) — Positive Methods of Discipline and Guidance - Brief Supervised Separation
HHSC risk weight: Medium. Corrected 2022-04-07. Correction verified 2022-04-01.
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Staff background & training Serious
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Nov 22, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.