Premier Early Learning Center
3450 ROOSEVELT AVE, San Antonio, TX 78214 · Bexar County
Program
- Type
- Licensed center
- Licensed capacity
- 80
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:00 AM-05:30 PM
- Director / administrator
- Ana Botello
- Phone
- (210) 455-0078
- Regulated since
- Mar 10, 2020
- HHSC IDs
- Operation 1338790 · number 1696902
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 22 | 6 | Cleanliness & sanitation (2), Supervision & ratios (2), Safety & premises (4), Staff background & training (10), Other (4) |
| 2025 | 12 | 10 | Supervision & ratios (2), Discipline & child guidance (4), Safety & premises (2), Staff background & training (2), Other (2) |
| 2024 | 2 | 2 | Supervision & ratios (2) |
| 2023 | 4 | 0 | Records & paperwork (4) |
| 2022 | 4 | 0 | Staff background & training (4) |
Inspections, investigations & assessments
-
Aug 19, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Aug 19, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 9, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 9, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jul 2, 2026 Inspection · Deficiencies cited
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Other Serious
The caregiver in the PreK classroom didn't know the number of children in the summer classroom.
HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
HHSC risk weight: High. Corrected 2026-07-02. Correction verified 2026-07-09.
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Supervision & ratios Serious
The teacher in the Preschool class was seen on the other side of the classroom partition, leaving the summer group children unsupervised on the opposite side of the partition.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-07-02. Correction verified 2026-07-09.
-
Staff background & training
Two of the eight caregivers were missing first aid and CPR at the time of inspection.
HHSC 746.1301(a)(4)(A) — Training Requirements for Employees, Caregivers, and Directors - Pediatric CPR
HHSC risk weight: Medium High. Corrected 2026-08-02. Correction verified 2026-07-29.
-
Staff background & training
Six of the eight employees didn't have training available at the time of this inspection.
HHSC 746.1309(e) — Documented Annual Training- Required Content
HHSC risk weight: Medium. Corrected 2026-07-16. Correction verified 2026-07-24.
-
Staff background & training
No training was available at the time of the inspection.
HHSC 746.1311(e) — Director Annual Training - Additional required topics
HHSC risk weight: Medium. Corrected 2026-07-16. Correction verified 2026-07-09.
-
Other
Two school-age summer group children were observed using their tablets during rest time.
HHSC 746.2207(c)(4) — Screen Time Activities - Not Used During Eating or Rest Times
HHSC risk weight: Medium. Corrected 2026-07-02. Correction verified 2026-07-09.
-
Cleanliness & sanitation
The trash can in the hallway restroom had diapers but had no lid.
HHSC 746.3407(8) — Garbage Inaccessible to Children; Maintained in Sanitary Manner
HHSC risk weight: Medium High. Corrected 2026-07-02. Correction verified 2026-07-14.
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Safety & premises Serious
Two of the eight children didn't have emergency medical authorization information.
HHSC 746.605(11) — Required Admission Information - Emergency Medical Authorization
HHSC risk weight: High. Corrected 2026-07-02. Correction verified 2026-07-09.
HHSC inspection history · no longer published by HHSC; kept here
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Other Serious
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Jul 2, 2026 Inspection · Deficiencies cited
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Other Serious
The caregiver in the PreK classroom didn't know the number of children in the summer classroom.
HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
HHSC risk weight: High. Corrected 2026-07-02. Correction verified 2026-07-09.
-
Supervision & ratios Serious
The teacher in the Preschool class was seen on the other side of the classroom partition, leaving the summer group children unsupervised on the opposite side of the partition.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-07-02. Correction verified 2026-07-09.
-
Staff background & training
Two of the eight caregivers were missing first aid and CPR at the time of inspection.
HHSC 746.1301(a)(4)(A) — Training Requirements for Employees, Caregivers, and Directors - Pediatric CPR
HHSC risk weight: Medium High. Corrected 2026-08-02. Correction verified 2026-07-29.
-
Staff background & training
Six of the eight employees didn't have training available at the time of this inspection.
HHSC 746.1309(e) — Documented Annual Training- Required Content
HHSC risk weight: Medium. Corrected 2026-07-16. Correction verified 2026-07-24.
-
Staff background & training
No training was available at the time of the inspection.
HHSC 746.1311(e) — Director Annual Training - Additional required topics
HHSC risk weight: Medium. Corrected 2026-07-16. Correction verified 2026-07-09.
-
Other
Two school-age summer group children were observed using their tablets during rest time.
HHSC 746.2207(c)(4) — Screen Time Activities - Not Used During Eating or Rest Times
HHSC risk weight: Medium. Corrected 2026-07-02. Correction verified 2026-07-09.
-
Cleanliness & sanitation
The trash can in the hallway restroom had diapers but had no lid.
HHSC 746.3407(8) — Garbage Inaccessible to Children; Maintained in Sanitary Manner
HHSC risk weight: Medium High. Corrected 2026-07-02. Correction verified 2026-07-14.
-
Safety & premises Serious
Two of the eight children didn't have emergency medical authorization information.
HHSC 746.605(11) — Required Admission Information - Emergency Medical Authorization
HHSC risk weight: High. Corrected 2026-07-02. Correction verified 2026-07-09.
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Other Serious
-
Jan 12, 2026 Inspection · Deficiencies cited
-
Staff background & training
Two of three staff files evaluated did not have the required health and safety trainings available for review.
HHSC 746.1309(e) — Documented Annual Training- Required Content
HHSC risk weight: Medium. Corrected 2026-02-12. Correction verified 2026-02-16.
-
Staff background & training
The director did not have health and safety trainings available for review.
HHSC 746.1311(e) — Director Annual Training - Additional required topics
HHSC risk weight: Medium. Corrected 2026-02-12. Correction verified 2026-02-16.
-
Safety & premises
The Sheltering/Severe Weather Drills exit times were not documented.
HHSC 746.5205(4) — Documentation of Drills
HHSC risk weight: Medium. Corrected 2026-02-12. Correction verified 2026-02-16.
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Staff background & training
-
Jan 12, 2026 Inspection · Deficiencies cited
-
Staff background & training
Two of three staff files evaluated did not have the required health and safety trainings available for review.
HHSC 746.1309(e) — Documented Annual Training- Required Content
HHSC risk weight: Medium. Corrected 2026-02-12. Correction verified 2026-02-16.
-
Staff background & training
The director did not have health and safety trainings available for review.
HHSC 746.1311(e) — Director Annual Training - Additional required topics
HHSC risk weight: Medium. Corrected 2026-02-12. Correction verified 2026-02-16.
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Safety & premises
The Sheltering/Severe Weather Drills exit times were not documented.
HHSC 746.5205(4) — Documentation of Drills
HHSC risk weight: Medium. Corrected 2026-02-12. Correction verified 2026-02-16.
HHSC inspection history · no longer published by HHSC; kept here
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Staff background & training
-
Dec 12, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 12, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Nov 19, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Nov 19, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Oct 17, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Oct 17, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 2, 2025 Inspection · Deficiencies cited
-
Supervision & ratios Serious
A caregiver left the children unsupervised for four minutes.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2025-10-02. Correction verified 2025-10-17.
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Supervision & ratios Serious
-
Oct 2, 2025 Inspection · Deficiencies cited
-
Supervision & ratios Serious
A caregiver left the children unsupervised for four minutes.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2025-10-02. Correction verified 2025-10-17.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios Serious
-
Oct 1, 2025 Report · Deficiencies cited
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Discipline & child guidance Serious
This standard was found deficient as part of a DFPS Investigation.
HHSC 746.1201(4) — AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
HHSC risk weight: High. Corrected 2025-12-08. Correction verified 2025-12-12.
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Discipline & child guidance Serious
Based on the video provided, a caregiver was observed kicking a child.
HHSC 746.2805 — Prohibited Punishments - No Harsh, Cruel or Unusual
HHSC risk weight: High. Corrected 2025-10-24. Correction verified 2025-11-19.
HHSC inspection history · no longer published by HHSC; kept here
-
Discipline & child guidance Serious
-
Oct 1, 2025 Report · Deficiencies cited
-
Discipline & child guidance Serious
This standard was found deficient as part of a DFPS Investigation.
HHSC 746.1201(4) — AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
HHSC risk weight: High. Corrected 2025-12-08. Correction verified 2025-12-12.
-
Discipline & child guidance Serious
Based on the video provided, a caregiver was observed kicking a child.
HHSC 746.2805 — Prohibited Punishments - No Harsh, Cruel or Unusual
HHSC risk weight: High. Corrected 2025-10-24. Correction verified 2025-11-19.
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Discipline & child guidance Serious
-
Jan 28, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jan 28, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 15, 2025 Inspection · Deficiencies cited
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Staff background & training Serious
A caregiver without an eligible background check was observed in a classroom caring for children. This was addressed with the director and the caregiver left the operation. The director said she will submit a background check for caregiver today.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2025-01-17. Correction verified 2025-01-28.
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Other Serious
A caregiver stated they had 13 children in their classroom but they actually had a total of 14 children. The caregiver was not made aware an extra child was moved to their classroom during naptime.
HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
HHSC risk weight: High. Corrected 2025-01-15. Correction verified 2025-01-28.
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Safety & premises
A toddler was observed sleeping on their nap mat in front of an emergency exit in the classroom.
HHSC 746.2909(1) — Arrangement of Napping Equipment - Not Blocking Entrances or Exits
HHSC risk weight: Medium High. Corrected 2025-01-15. Correction verified 2025-01-28.
HHSC inspection history · no longer published by HHSC; kept here
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Staff background & training Serious
-
Jan 15, 2025 Inspection · Deficiencies cited
-
Staff background & training Serious
A caregiver without an eligible background check was observed in a classroom caring for children. This was addressed with the director and the caregiver left the operation. The director said she will submit a background check for caregiver today.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2025-01-17. Correction verified 2025-01-28.
-
Other Serious
A caregiver stated they had 13 children in their classroom but they actually had a total of 14 children. The caregiver was not made aware an extra child was moved to their classroom during naptime.
HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
HHSC risk weight: High. Corrected 2025-01-15. Correction verified 2025-01-28.
-
Safety & premises
A toddler was observed sleeping on their nap mat in front of an emergency exit in the classroom.
HHSC 746.2909(1) — Arrangement of Napping Equipment - Not Blocking Entrances or Exits
HHSC risk weight: Medium High. Corrected 2025-01-15. Correction verified 2025-01-28.
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Staff background & training Serious
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Feb 7, 2024 Inspection · Deficiencies cited
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Supervision & ratios Serious
The operation does not have a current fire inspection. Last fire inspection was conducted on 10/12/2022.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2024-02-09. Correction verified 2024-02-13.
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Supervision & ratios Serious
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Feb 7, 2024 Inspection · Deficiencies cited
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Supervision & ratios Serious
The operation does not have a current fire inspection. Last fire inspection was conducted on 10/12/2022.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2024-02-09. Correction verified 2024-02-13.
HHSC inspection history · no longer published by HHSC; kept here
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Supervision & ratios Serious
-
Feb 1, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Feb 1, 2024 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Feb 23, 2023 Inspection · Deficiencies cited
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Records & paperwork
Two caregivers did not have proof of education on file.
HHSC 746.901(2) — Required Personnel Records- Meets Requirements
HHSC risk weight: Medium. Corrected 2023-02-24. Correction verified 2023-02-24.
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Records & paperwork
Two caregivers did not have notarized employee affidavits on file.
HHSC 746.901(4) — Required Personnel Records - Required Affidavit
HHSC risk weight: Medium Low. Corrected 2023-02-24. Correction verified 2023-02-24.
HHSC inspection history · no longer published by HHSC; kept here
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Records & paperwork
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Feb 23, 2023 Inspection · Deficiencies cited
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Records & paperwork
Two caregivers did not have proof of education on file.
HHSC 746.901(2) — Required Personnel Records- Meets Requirements
HHSC risk weight: Medium. Corrected 2023-02-24. Correction verified 2023-02-24.
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Records & paperwork
Two caregivers did not have notarized employee affidavits on file.
HHSC 746.901(4) — Required Personnel Records - Required Affidavit
HHSC risk weight: Medium Low. Corrected 2023-02-24. Correction verified 2023-02-24.
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Records & paperwork
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Mar 8, 2022 Inspection · Deficiencies cited
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Staff background & training
Two staff do not have current training in SIDS/Shaken Baby Syndrome/Early Childhood Brain Development.
HHSC 746.1309(d) — Documented Annual Training - Caregivers of Children Under 24 Months Required
HHSC risk weight: Medium High. Corrected 2022-03-22. Correction verified 2022-03-14.
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Staff background & training
One employee out of the 8 personnel files reviewed did not have current training in pediatric CPR.
HHSC 746.1315(b) — Each Caregiver and the Director Must Have Current Training in pediatric CPR
HHSC risk weight: Medium High. Corrected 2022-03-31. Correction verified 2022-03-31.
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Staff background & training
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Mar 8, 2022 Inspection · Deficiencies cited
-
Staff background & training
Two staff do not have current training in SIDS/Shaken Baby Syndrome/Early Childhood Brain Development.
HHSC 746.1309(d) — Documented Annual Training - Caregivers of Children Under 24 Months Required
HHSC risk weight: Medium High. Corrected 2022-03-22. Correction verified 2022-03-14.
-
Staff background & training
One employee out of the 8 personnel files reviewed did not have current training in pediatric CPR.
HHSC 746.1315(b) — Each Caregiver and the Director Must Have Current Training in pediatric CPR
HHSC risk weight: Medium High. Corrected 2022-03-31. Correction verified 2022-03-31.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training
-
Sep 17, 2021 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Sep 17, 2021 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.