Happy Hippopotamus Daycare Academy Of Spring Hill
3833 GILMER RD, Longview, TX 75604 · Gregg County
Program
- Type
- Licensed center
- Licensed capacity
- 97
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:00 AM-05:30 PM
- Director / administrator
- Tonia Oliver
- Phone
- (903) 759-4477
- Regulated since
- Nov 6, 2013
- HHSC IDs
- Operation 1112452 · number 1515842
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2025 | 4 | 2 | Safety & premises (2), Other (2) |
| 2024 | 6 | 0 | Supervision & ratios (2), Records & paperwork (2), Other (2) |
| 2023 | 6 | 2 | Cleanliness & sanitation (2), Supervision & ratios (2), Safety & premises (2) |
| 2021 | 4 | 0 | Staff background & training (4) |
Inspections, investigations & assessments
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Sep 4, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 4, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 2, 2026 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 2, 2026 Report · No deficiencies cited
No violations cited on this visit.
-
Nov 20, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Nov 20, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Nov 18, 2025 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Nov 18, 2025 Report · No deficiencies cited
No violations cited on this visit.
-
Sep 19, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 19, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Sep 5, 2025 Inspection · Deficiencies cited
-
Other Serious
During the inspection an infant was observed inside a restrictive device, rocker, for more than 15 minutes.
HHSC 746.2417(2)(B) — Activities for Infants - Not in Restrictive Device for more than 15 Minutes
HHSC risk weight: High. Corrected 2025-09-05. Correction verified 2025-09-19.
-
Safety & premises
During the insepction a bottle of hand sanitizer and cans of air freshener were observed on the ground or within reach of children.
HHSC 746.3701 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected 2025-09-05. Correction verified 2025-09-19.
HHSC inspection history · no longer published by HHSC; kept here
-
Other Serious
-
Sep 5, 2025 Inspection · Deficiencies cited
-
Other Serious
During the inspection an infant was observed inside a restrictive device, rocker, for more than 15 minutes.
HHSC 746.2417(2)(B) — Activities for Infants - Not in Restrictive Device for more than 15 Minutes
HHSC risk weight: High. Corrected 2025-09-05. Correction verified 2025-09-19.
-
Safety & premises
During the insepction a bottle of hand sanitizer and cans of air freshener were observed on the ground or within reach of children.
HHSC 746.3701 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected 2025-09-05. Correction verified 2025-09-19.
-
Other Serious
-
Nov 8, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Nov 8, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Sep 26, 2024 Inspection · Deficiencies cited
-
Supervision & ratios
The Children's Products Certification had not been updated since Nov. 2022. This was corrected at inpseciton when the operation completed the walkthrough and verified no products from the recall list were present at the center.
HHSC 746.4135(c) — Children's Products-Posting of CPSC website
HHSC risk weight: Medium. Corrected at inspection. Corrected 2024-09-26.
-
Other
The children's cots were not labeled in a way to denote whose cot was whose.
HHSC 746.4503(b) — Cots, Beds, Mats Labeled With Child's Name
HHSC risk weight: Medium. Corrected 2024-10-03. Correction verified 2024-11-08.
-
Records & paperwork
When reviewing children's records 6 of the 10 had not been updated in the past year.
HHSC 746.609(a) — Update Admission Information - Procedure
HHSC risk weight: Low. Corrected 2024-10-10. Correction verified 2024-11-08.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios
-
Sep 26, 2024 Inspection · Deficiencies cited
-
Supervision & ratios
The Children's Products Certification had not been updated since Nov. 2022. This was corrected at inpseciton when the operation completed the walkthrough and verified no products from the recall list were present at the center.
HHSC 746.4135(c) — Children's Products-Posting of CPSC website
HHSC risk weight: Medium. Corrected at inspection. Corrected 2024-09-26.
-
Other
The children's cots were not labeled in a way to denote whose cot was whose.
HHSC 746.4503(b) — Cots, Beds, Mats Labeled With Child's Name
HHSC risk weight: Medium. Corrected 2024-10-03. Correction verified 2024-11-08.
-
Records & paperwork
When reviewing children's records 6 of the 10 had not been updated in the past year.
HHSC 746.609(a) — Update Admission Information - Procedure
HHSC risk weight: Low. Corrected 2024-10-10. Correction verified 2024-11-08.
-
Supervision & ratios
-
Sep 25, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Sep 25, 2024 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Nov 28, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 28, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Nov 8, 2023 Inspection · Deficiencies cited
-
Cleanliness & sanitation
A portion of the wall was exposing drywall and was chipping paint in the infant classroom.
HHSC 746.3407(9) — Floors, ceilings and Walls in Good Repair and Clean
HHSC risk weight: Medium High. Corrected 2023-11-22. Correction verified 2023-11-28.
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Safety & premises Serious
A fire insepction had not been completed within the past 12 months, the last fire insepction was from September of 2022.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2023-11-20. Correction verified 2023-11-28.
HHSC inspection history · no longer published by HHSC; kept here
-
Cleanliness & sanitation
-
Nov 8, 2023 Inspection · Deficiencies cited
-
Cleanliness & sanitation
A portion of the wall was exposing drywall and was chipping paint in the infant classroom.
HHSC 746.3407(9) — Floors, ceilings and Walls in Good Repair and Clean
HHSC risk weight: Medium High. Corrected 2023-11-22. Correction verified 2023-11-28.
-
Safety & premises Serious
A fire insepction had not been completed within the past 12 months, the last fire insepction was from September of 2022.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2023-11-20. Correction verified 2023-11-28.
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Cleanliness & sanitation
-
Jan 20, 2023 Assessment · Deficiencies cited
-
Supervision & ratios
The operation did not complete the Employees Who Left Survey for 2022 in the required timeframe.
HHSC 746.303(b) — Report Number of Employees
HHSC risk weight: Medium Low. Corrected 2023-01-23. Correction verified 2023-01-30.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios
-
Jan 20, 2023 Assessment · Deficiencies cited
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Supervision & ratios
The operation did not complete the Employees Who Left Survey for 2022 in the required timeframe.
HHSC 746.303(b) — Report Number of Employees
HHSC risk weight: Medium Low. Corrected 2023-01-23. Correction verified 2023-01-30.
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Supervision & ratios
-
Nov 18, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Nov 18, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
Dec 1, 2021 Inspection · Deficiencies cited
-
Staff background & training
During the inspection the directors training hours were observed. The required 30 hours were not available during the inspection.
HHSC 746.1301(6)(A) — Training Requirements for Directors 30- Annual Training
HHSC risk weight: Medium High. Corrected 2022-01-03. Correction verified 2022-02-04.
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Staff background & training
During the inspection the caregivers annual training was observed. Out of the 3 caregivers who required annual training none met the 24 hour requirement.
HHSC 746.1309(a) — Documented Annual Training Area - 24 Hours Required
HHSC risk weight: Medium. Corrected 2022-01-03. Correction verified 2022-02-04.
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Staff background & training
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Dec 1, 2021 Inspection · Deficiencies cited
-
Staff background & training
During the inspection the directors training hours were observed. The required 30 hours were not available during the inspection.
HHSC 746.1301(6)(A) — Training Requirements for Directors 30- Annual Training
HHSC risk weight: Medium High. Corrected 2022-01-03. Correction verified 2022-02-04.
-
Staff background & training
During the inspection the caregivers annual training was observed. Out of the 3 caregivers who required annual training none met the 24 hour requirement.
HHSC 746.1309(a) — Documented Annual Training Area - 24 Hours Required
HHSC risk weight: Medium. Corrected 2022-01-03. Correction verified 2022-02-04.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.