National Youth Advocate Program
2201 UNIVERSITY AVE, Lubbock, TX 79410 · Lubbock County
Program
- Type
- Child-placing agency
- Ages
- -
- Hours
- 09:00 AM-05:00 PM
- Director / administrator
- Scott Lee Mansfield
- Phone
- (806) 548-2471
- Regulated since
- Mar 17, 2025
- HHSC IDs
- Operation 1466263 · number 1789411- 16311
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 1 | 0 | Staff background & training (1) |
| 2025 | 6 | 0 | Supervision & ratios (5), Records & paperwork (1) |
| 2024 | 12 | 2 | Supervision & ratios (3), Safety & premises (1), Staff background & training (5), Records & paperwork (3) |
Inspections, investigations & assessments
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Sep 15, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 8, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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May 30, 2026 Report · No deficiencies cited
No violations cited on this visit.
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May 13, 2026 Assessment · Deficiencies cited
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Staff background & training
Foster parents' annual training was not completed within the required timeframe.
HHSC 749.933(a)(1) — Annual Training Timeline-Each person must complete required annual training within 12 months from date of employment or date verified as foster parent
HHSC risk weight: Medium. Corrected 2026-05-14. Correction verified 2026-05-13.
-
Staff background & training
-
Mar 26, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Mar 3, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Sep 23, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 15, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 7, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Jun 19, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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May 24, 2025 Report · Deficiencies cited (self-report)
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Records & paperwork
The agency failed to report a child's unauthorized absence who has prior history of Human Trafficking and would only report the unauthorized absence if the child did not return with in the 6 hrs.
HHSC 749.503(a)(10)(A) — Serious Incident-Report to Licensing no later than 6 hours after determining unauthorized absence of a child 13 yrs old or older.
HHSC risk weight: Medium. Corrected 2025-08-04. Correction verified 2025-08-21.
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Supervision & ratios
The operation failed to report when a child in care was arrested.
HHSC 749.503(a)(6)(A) — Serious Incident-Report to Licensing within 24 hrs after aware child indicted/charged/arrested or police respond to alleged incident at foster home
HHSC risk weight: Medium. Corrected 2025-08-04. Correction verified 2025-08-21.
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Supervision & ratios
The operation did not document all of the child's unauthorized absence when at the foster home.
HHSC 749.591(b) — Unauthorized Absence - Maintain each annual summary log for five years
HHSC risk weight: Medium. Corrected 2025-08-04. Correction verified 2025-08-22.
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Supervision & ratios
The operation failed to complete a transfer summary for a child in care when transferring the child's foster home.
HHSC 749.669(7) — Child placement management staff responsibilities-Review, approve, sign and date discharge or transfer plans and summaries
HHSC risk weight: Medium. Corrected 2025-08-04. Correction verified 2025-08-21.
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Records & paperwork
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May 13, 2025 Report · Deficiencies cited (self-report)
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Supervision & ratios
Caregivers failed to consider the history of a child with high-risk behaviors for elopement when allowing the child to remain at home unsupervised for extended periods (hours). The child in care eloped from the house multiple times during this placement.
HHSC 749.1309(b)(1)(D)(ii) — Initial Service Plan-Caregiver instructions must include specific information about child's level of supervision
HHSC risk weight: Medium High. Corrected 2025-07-03. Correction verified 2025-07-15.
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Supervision & ratios
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Feb 10, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Jan 30, 2025 Inspection · Deficiencies cited
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Supervision & ratios
One child service plan did not include specific supervision requirements according to the the child's identified high-risk behaviors.
HHSC 749.1309(b)(1)(D)(ii) — Initial Service Plan-Caregiver instructions must include specific information about child's level of supervision
HHSC risk weight: Medium High. Corrected 2025-02-13. Correction verified 2025-02-14.
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Supervision & ratios
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Dec 11, 2024 Inspection · Deficiencies cited
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Staff background & training Serious
A bio child over the age of 14 does not have a current background check under the agency.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2024-12-12. Correction verified 2024-12-13.
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Safety & premises
Two child records admission assessment did was not completed within the required time frame.
HHSC 749.1133(b) — Admission Assessment-All information required in this subsection must be documented in admission assessment prior to child's non-emergency admission
HHSC risk weight: Medium Low. Corrected 2024-12-20. Correction verified 2024-12-20.
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Records & paperwork
Two out of three child records did not have the preliminary service plan completed within the 72-hour timeframe.
HHSC 749.1301(a) — Preliminary Service Planning-Complete a preliminary service plan that addresses child's immediate needs within 72 hours of admission
HHSC risk weight: Medium. Corrected 2024-12-20. Correction verified 2024-12-20.
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Records & paperwork
One out of two child records did not have suicide screening completed at intake.
HHSC 749.137(d)(4)(A) — Suicide Screening- For children receiving FC services, a screening tool must be administered at admission for each child 10 years of age or older.
HHSC risk weight: Medium. Corrected 2024-12-20. Correction verified 2024-12-20.
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Records & paperwork
One child's record did not have a discharge summary.
HHSC 749.1371(1) — Discharge or Transfer Summary-Must include date and circumstances of the discharge or transfer
HHSC risk weight: Low. Corrected 2024-12-20. Correction verified 2024-12-20.
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Staff background & training Serious
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Nov 13, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 30, 2024 Report · Deficiencies cited
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Staff background & training Serious
The caregiver permitted a frquent visitor to enter the premises on numerous occasions without undergoing a thorough background screening.
HHSC 745.621(a)(7) — AP Initial background checks submitted - At the time you become aware of anyone requiring a background check under 745.605
HHSC risk weight: High. Corrected 2024-10-01. Correction verified 2024-09-30.
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Staff background & training Serious
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Aug 20, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 12, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 25, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 2, 2024 Inspection · Deficiencies cited
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Supervision & ratios
The operations conflict-of-interest policy did not specify who could not be verified as a foster or adoptive parent due to being relatives of an employee or governing body.
HHSC 749.107(2) — Conflict of interest policies-Include that it is a conflict to verify as foster parent/approve as adoptive parent certain persons or their relatives
HHSC risk weight: Medium. Corrected 2024-02-16. Correction verified 2024-02-28.
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Supervision & ratios
The operation does not have a policy for admission assessment.
HHSC 749.109(2) — Admission policies - Include characteristics of the population the program serves
HHSC risk weight: Medium. Corrected 2024-02-16. Correction verified 2024-02-28.
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Supervision & ratios
The operation failed to provide a policy that includes the type and frequency of reports to parents, children's rights to receive gifts, and routine health care that will be provided to pregnant youth.
HHSC 749.113(13) — Child-care policy - Types and frequency of reports to parents
HHSC risk weight: Medium. Corrected 2024-02-16. Correction verified 2024-02-28.
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Staff background & training
The operation did not have policies that included training requirements for parents (2), how the agency and foster parent will communicate (3), the amount and timeframes regarding reimbursements (4), discretion regarding accepting and denying placements (6), and how the foster parent may review their home records.
HHSC 749.121(3) — Rights & responsibilities of CPA and foster parents - Method of communication
HHSC risk weight: Medium Low. Corrected 2024-02-16. Correction verified 2024-02-28.
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Staff background & training
The operation did not have a policy related to adoptive services such as qualifying and screening adoptive parents and training adoptive parents.
HHSC 749.131(1)(A) — Adoption services policy - Procedures and criteria you will use to evaluate potential adoptive parents
HHSC risk weight: Medium Low. Corrected 2024-02-16. Correction verified 2024-02-05.
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Staff background & training
The operation s policy does not indicate training curriculum the operation will use.
HHSC 749.137(c)(1)(B)(ii) — Suicide Training- FP's verified to care for children five years of age or older must complete the training every two years.
HHSC risk weight: Medium. Corrected 2024-02-16. Correction verified 2024-02-28.
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Supervision & ratios
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.