Primrose School Of Austin At Mueller
2200 ALDRICH ST STE 130, Austin, TX 78723 · Travis County
Program
- Type
- Licensed center
- Licensed capacity
- 284
- Ages
- Infant, Toddler, Pre-Kindergarten
- Hours
- 07:30 AM-06:30 PM
- Director / administrator
- Sharonna Jones
- Phone
- (512) 668-1010
- Regulated since
- Feb 20, 2020
- HHSC IDs
- Operation 1338017 · number 1696340
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 5 | 5 | Supervision & ratios (2), Food & allergies (1), Other (2) |
| 2025 | 5 | 4 | Supervision & ratios (4), Records & paperwork (1) |
| 2024 | 1 | 1 | Supervision & ratios (1) |
| 2022 | 8 | 3 | Illness & medication (2), Safety & premises (1), Staff background & training (4), Other (1) |
| 2021 | 10 | 4 | Supervision & ratios (2), Safety & premises (1), Staff background & training (2), Records & paperwork (2), Other (3) |
Inspections, investigations & assessments
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Sep 9, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 26, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 24, 2026 Report
No violations cited on this visit.
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Aug 21, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Aug 12, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Aug 6, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 30, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 27, 2026 Report · Deficiencies cited
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Supervision & ratios Serious
The investigation concluded that two caregivers, were not properly supervising the children in care.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-07-30. Correction verified 2026-08-06.
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Supervision & ratios Serious
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Jul 23, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 14, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 9, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 25, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 19, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 19, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Jun 19, 2026 Report
No violations cited on this visit.
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Jun 8, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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May 27, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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May 6, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 30, 2026 Report
No violations cited on this visit.
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Apr 20, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 16, 2026 Report · Recorded (self-report)
No violations cited on this visit.
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Mar 24, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 2, 2026 Report · Recorded (self-report)
No violations cited on this visit.
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Feb 19, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 4, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Jan 30, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 23, 2026 Report · Deficiencies cited
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Other Serious
The caregivers in charge of the classroom were not aware of the number of total children in their care.
HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
HHSC risk weight: High. Corrected at inspection. Corrected 2026-01-30.
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Supervision & ratios Serious
There are concerns with caregiver to child ratios.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2026-02-18. Correction verified 2026-02-19.
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Other Serious
The last santation inspection is dated 09/05/2024.
HHSC 746.3401(a) — Annual Sanitation Inspection
HHSC risk weight: Medium High. Corrected 2026-02-05. Correction verified 2026-02-05.
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Other Serious
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Jan 13, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 9, 2026 Report · Deficiencies cited
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Food & allergies Serious
It was found that during the break transition of teachers it was not communicated that a food item should not be served to a child with a food allergy.
HHSC 746.3301(i) — Nutrition and Food Service - Must not serve identified foods to allergic child
HHSC risk weight: Medium High. Corrected 2026-02-06. Correction verified 2026-02-19.
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Food & allergies Serious
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Dec 23, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 9, 2025 Inspection · Deficiencies cited
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Records & paperwork Serious
Classroom preschool 1 caregivers reported having 17 children in care when they had 20 children.
HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
HHSC risk weight: High. Corrected 2025-12-09. Correction verified 2025-12-23.
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Records & paperwork Serious
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Dec 8, 2025 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
A child was left unsupervised for 5 minutes in a classroom.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2025-12-22. Correction verified 2025-12-23.
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Supervision & ratios Serious
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Nov 14, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 12, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Nov 7, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 7, 2025 Report · Deficiencies cited
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Supervision & ratios Serious
There was a child that was left unsupervised in a classroom.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2025-12-03. Correction verified 2025-12-09.
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Supervision & ratios Serious
The operation failed to report an incident where a child was left unsupervised in a classroom.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2025-12-03. Correction verified 2025-12-09.
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Supervision & ratios Serious
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Sep 3, 2025 Inspection · Deficiencies cited
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Supervision & ratios
At inspection, the operation did not have a playground checklist, available for CCR.
HHSC 746.801(8) — Required Records Maintained and Made Available - Playground Maintenance Records
HHSC risk weight: Medium. Corrected 2025-09-12. Correction verified 2025-09-25.
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Supervision & ratios
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Jan 6, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 19, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 14, 2024 Report · Deficiencies cited
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Supervision & ratios Serious
A child was left in the classroom alone for approximately 4-6 minutes.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2025-01-06. Correction verified 2025-01-06.
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Supervision & ratios Serious
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Oct 3, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 25, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 9, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 15, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 9, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Nov 9, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 1, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Aug 22, 2022 Inspection · Deficiencies cited
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Staff background & training
Of the 10 staff files reviewed the following needs to be updated: 4 files need the date of hire 5 files need documentation of Pre-Service Training 4 files need to complete 20-21 training hours 7 files need to complete 21-22 training hours.
HHSC 746.801(3) — Required Records Maintained and Made Available - Personnel and Training Records
HHSC risk weight: Medium. Corrected 2022-10-28. Correction verified 2022-11-09.
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Staff background & training
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Apr 27, 2022 Inspection · Deficiencies cited
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Staff background & training Serious
One staff member was accidentally inactivated on 2/23/22. They were present at the operation without an updated background check eligibility notification. This was corrected at inspection with the staff member left the operation while I was present.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2022-04-27. Correction verified 2022-05-28.
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Staff background & training
10 staff files were reviewed. One staff member needs proof of her 2020-2021 trainings, and one staff member needs proof of two more hours of training.
HHSC 746.1309(a) — Documented Annual Training Area - 24 Hours Required
HHSC risk weight: Medium. Corrected 2022-05-13. Correction verified 2022-05-17.
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Other
Updated infant feeding instructions were missing for 8 children. Two of these were corrected during inspection when the parents were contacted and stated that there were no changes.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2022-05-06. Correction verified 2022-05-09.
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Staff background & training Serious
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Feb 14, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 10, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Jan 25, 2022 Inspection · Deficiencies cited
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Illness & medication
Expired medication was located in the medication bin during the inspection. This was corrected at inspection when the expired medications were removed from the medication bin.
HHSC 746.3809 — Medication No Longer Used
HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-01-25.
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Safety & premises Serious
One allergy action plan needs to be signed by both the parent and the doctor. Two allergy action plans need to be signed by the doctor.
HHSC 746.3819 — Food Allergy Emergency Plan Signed by Parents and Health Care Professional
HHSC risk weight: Medium High. Corrected 2022-02-04. Correction verified 2022-02-14.
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Illness & medication Serious
One child was missing an up to date immunization record.
HHSC 746.613(b) — Immunization Records, Exceptions, and Exemptions Current
HHSC risk weight: Medium High. Corrected 2022-02-25. Correction verified 2022-03-01.
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Staff background & training
5 staff training files were not available for review during the inspection.
HHSC 746.801(3) — Required Records Maintained and Made Available - Personnel and Training Records
HHSC risk weight: Medium. Corrected 2022-02-25. Correction verified 2022-03-01.
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Illness & medication
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Dec 20, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 8, 2021 Inspection · Deficiencies cited
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Other Serious
Two staff members were unaware of the number of children in their classroom.
HHSC 746.1203(2) — Responsibilities of Caregivers - Know Group Responsible For
HHSC risk weight: High. Corrected 2021-12-08. Correction verified 2021-12-20.
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Supervision & ratios
During naptime one classroom was out of ratio. There were 10 children in care with one staff member. There were children in the room under 18 months old. This was corrected at inspection when the second caregiver returned to the classroom.
HHSC 746.1613(a) — Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met
HHSC risk weight: Medium. Corrected at inspection. Corrected 2021-12-08.
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Safety & premises Serious
Two classrooms had exit doors that were blocked by naptime cots. This was corrected at inspection when the cots were removed from in front of the doors.
HHSC 746.2909(1) — Arrangement of Napping Equipment - Not Blocking Entrances or Exits
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2021-12-08.
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Supervision & ratios Serious
A copy of the updated annual fire inspection was not on file at the operation.
HHSC 746.5101(b) — Annual Fire Inspection - Conducted by Fire Marshal
HHSC risk weight: Medium High. Corrected 2022-04-08. Correction verified 2022-04-08.
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Other
Drill logs have not been documented since August 2021.
HHSC 746.5205(4) — Documentation of Drills
HHSC risk weight: Medium. Corrected 2021-12-29. Correction verified 2022-01-07.
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Records & paperwork
Two staff members need notarized affidavits for the HR file.
HHSC 746.901(4) — Required Personnel Records - Required Affidavit
HHSC risk weight: Medium Low. Corrected 2021-12-15. Correction verified 2021-12-15.
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Other Serious
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Oct 5, 2021 Inspection · Deficiencies cited
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Staff background & training
10 staff files were reviewed. Six caregivers were missing training in child maltreatment.
HHSC 746.1309(c) — Documented Annual Training - 1 hour in Prevention, Recognition and Reporting of child maltreatment
HHSC risk weight: Medium. Corrected 2021-11-05. Correction verified 2021-11-18.
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Staff background & training Serious
One caregiver needed to renew their CPR/First Aid training.
HHSC 746.1315(b) — Each Caregiver and the Director Must Have Current Training in pediatric CPR
HHSC risk weight: Medium High. Corrected 2021-11-05. Correction verified 2021-11-12.
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Other
Three caregivers were missing the notarized affidavit in their staff file.
HHSC 746.611(a)(2) — Required Health Statement - Signed affidavit from parent stating medical diagnosis and treatment conflict with religious beliefs
HHSC risk weight: Medium. Corrected 2021-10-15. Correction verified 2021-10-18.
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Records & paperwork
One caregiver was missing a copy of their diploma or transcripts in their staff file.
HHSC 746.901(2) — Required Personnel Records- Meets Requirements
HHSC risk weight: Medium. Corrected 2021-10-15. Correction verified 2021-10-18.
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Staff background & training
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.