Upscale Child Development & Learning Center
4440 LEXINGTON BLVD, Missouri City, TX 77459 · Fort Bend County
Program
- Type
- Licensed center
- Licensed capacity
- 36
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 12:00 AM-12:00 AM
- Director / administrator
- Rivers Glover I
- Phone
- (832) 798-6878
- Regulated since
- Nov 4, 2022
- HHSC IDs
- Operation 1389192 · number 1728967
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 1 | 0 | Records & paperwork (1) |
| 2025 | 4 | 0 | Safety & premises (1), Staff background & training (1), Records & paperwork (2) |
| 2024 | 7 | 1 | Illness & medication (1), Supervision & ratios (2), Safety & premises (1), Staff background & training (3) |
| 2023 | 3 | 0 | Safety & premises (2), Food & allergies (1) |
| 2022 | 2 | 0 | Records & paperwork (2) |
| 2021 | 3 | 2 | Supervision & ratios (3) |
Inspections, investigations & assessments
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Sep 24, 2026 Inspection
No violations cited on this visit.
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Jan 21, 2026 Assessment · Deficiencies cited
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Records & paperwork
A review of the Employees Who Left Employment in 2025 data revealed that the center had not reported the number of employees who left employment in 2025 by January 15, 2026, as required.
HHSC 746.303(b) — Report Number of Employees
HHSC risk weight: Medium Low. Corrected 2026-01-23. Correction verified 2026-01-28.
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Records & paperwork
-
Sep 30, 2025 Inspection · Deficiencies cited
-
Staff background & training
Documentation of training certificate were not available for review.
HHSC 746.1309(e) — Documented Annual Training- Required Content
HHSC risk weight: Medium. Corrected 2025-10-16. Correction verified 2025-10-17.
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Safety & premises
The playground was observed to not be maintained with overgrown grass.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2025-10-10. Correction verified 2025-10-10.
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Records & paperwork
2 out 4 children's records evaluated did not have the health statement in the files
HHSC 746.603(a)(3) — Children's Records - Health Statement
HHSC risk weight: Medium. Corrected 2025-10-16. Correction verified 2025-10-10.
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Staff background & training
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Jan 21, 2025 Assessment · Deficiencies cited
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Records & paperwork
A review of the Employees Who Left Employment in 2024 data revealed that the center had not reported the number of employees who left employment in 2024 by January 15, 2025, as required.
HHSC 746.303(b) — Report Number of Employees
HHSC risk weight: Medium Low. Corrected 2025-01-24. Correction verified 2025-01-31.
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Records & paperwork
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Oct 10, 2024 Inspection · Deficiencies cited
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Staff background & training
3 out of 3 staff files reviewed did not have the pre-employment affidavit on file that became a requirement in September 2023.
HHSC 746.1105(4) — Minimum Qualifications Employees and Caregivers - Affidavit (Form 2912)
HHSC risk weight: Low. Corrected 2024-10-17. Correction verified 2024-10-17.
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Staff background & training
One caregiver hired in May 2024 did not have proof that orientation had been completed prior to being responsible for children.
HHSC 746.1301(a)(1)(A) — Training Requirements for Employees, Caregivers, and Directors - Orientation
HHSC risk weight: Medium High. Corrected 2024-10-17. Correction verified 2024-10-17.
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Staff background & training
1 caregiver and the director did not having training in the following topics during their most recently completed training year: Emergency preparedness; Preventing and controlling the spread of communicable diseases, including immunizations; Administering medication, if applicable, Preventing and responding to emergencies due to food or an allergic reaction; Understanding building and physical premises safety, including identification and protection from hazards that can cause bodily injury such as electrical hazards, bodies of water, and vehicular traffic; and Handling, storing, and disposing of hazardous materials
HHSC 746.1309(e) — Documented Annual Training- Required Content
HHSC risk weight: Medium. Corrected 2024-10-17. Correction verified 2024-10-17.
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Safety & premises
The fenced outdoor space approved for use by children has long grass and a broken latch on the gate that make it unsafe for children to use.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2024-10-15. Correction verified 2024-10-17.
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Supervision & ratios
The operational policies did not include a policy that addresses parent's rights.
HHSC 746.501(a)(20) — Written Operational Policies - Parent Rights
HHSC risk weight: Medium. Corrected 2024-10-17. Correction verified 2024-10-17.
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Supervision & ratios Serious
The operation was unable to provide proof that an annual fire inspection has occurred in the last 12 months.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2024-10-23. Correction verified 2024-10-17.
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Illness & medication
2 children did not have the most current immunization record on file at the operation.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2024-10-17. Correction verified 2024-10-14.
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Staff background & training
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Oct 31, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 30, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 18, 2023 Inspection · Deficiencies cited
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Food & allergies
Documentation of the most recent food inspection report was not made available at inspection.
HHSC 746.3403 — Documentation of Annual Sanitation Inspection
HHSC risk weight: Medium High. Corrected 2023-04-21. Correction verified 2023-04-21.
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Safety & premises
There were dead bugs located in the room reserved for school age children. There were various items located in the fenced in playground area.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2023-04-20. Correction verified 2023-04-20.
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Safety & premises
Documentation of the most recent fire inspection was not made available for review.
HHSC 746.5103 — Documentation of Fire Inspection
HHSC risk weight: Medium High. Corrected 2023-04-28. Correction verified 2023-04-26.
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Food & allergies
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Sep 30, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 29, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 29, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 8, 2022 Assessment · Deficiencies cited
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Records & paperwork
A review of the Employees Who Left Employment in 2021 data from February 23, 2022, revealed that the center had not reported the number of employees who left employment in 2021 by February 22, 2022, as required.
HHSC 746.303(b) — Report Number of Employees
HHSC risk weight: Medium Low. Corrected 2022-04-22. Correction verified 2022-06-01.
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Records & paperwork
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Mar 2, 2022 Assessment · Deficiencies cited
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Records & paperwork
A review of the Employees Who Left Employment in 2021 data from February 23, 2022, revealed that the center had not reported the number of employees who left employment in 2021 by February 22, 2022, as required.
HHSC 746.303(b) — Report Number of Employees
HHSC risk weight: Medium Low. Corrected 2022-03-05. Correction verified 2022-04-08.
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Records & paperwork
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Jan 11, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 3, 2021 Inspection · Deficiencies cited
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Supervision & ratios
At the time of the inspection, the operation did not have a copy of their annual sanitation report for review.
HHSC 746.3401(a) — Annual Sanitation Inspection
HHSC risk weight: Medium High. Corrected 2021-11-17. Correction verified 2021-11-11.
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Supervision & ratios Serious
At the time of the inspection, the emergency preparedness plan was not available for review.
HHSC 746.501(a)(24) — Written Operational Policies - Emergency Preparedness Plans
HHSC risk weight: High. Corrected 2021-11-17. Correction verified 2021-11-10.
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Supervision & ratios Serious
At the time of the inspection, the operational policy was not complete.
HHSC 746.501(a)(9) — Written Operational Policies - Safe Sleep for Infants 12 Months and Younger
HHSC risk weight: High. Corrected 2021-11-17. Correction verified 2021-11-10.
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Supervision & ratios
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.