The Pillars Christian Learning Center
2501 HICKOX RD, Rowlett, TX 75089 · Dallas County
Program
- Type
- Licensed center
- Licensed capacity
- 258
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:00 PM
- Director / administrator
- Azhura Townes
- Phone
- (972) 412-7036
- Regulated since
- Nov 4, 2024
- HHSC IDs
- Operation 1487236 · number 1803125
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2025 | 9 | 3 | Supervision & ratios (4), Food & allergies (1), Staff background & training (3), Other (1) |
| 2024 | 2 | 1 | Supervision & ratios (2) |
Inspections, investigations & assessments
-
Sep 24, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Sep 8, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Sep 4, 2026 Report · Recorded (self-report)
No violations cited on this visit.
-
Dec 9, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Nov 5, 2025 Inspection · Deficiencies cited
-
Staff background & training
2 of the 10 staff files reviewed had CPR/ Frist Aid training that did not have a skills portion conducted.
HHSC 746.1315(b)(1) — CPR Training and Recertification Adhere to Guidelines-skill based
HHSC risk weight: Medium High. Corrected 2025-12-03. Correction verified 2025-12-09.
-
Staff background & training
-
Nov 5, 2025 Report · Deficiencies cited (self-report)
-
Other Serious
A caregiver told children scary Halloween stories.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2025-12-02. Correction verified 2025-12-09.
-
Other Serious
-
Aug 18, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Aug 6, 2025 Report · No deficiencies cited
No violations cited on this visit.
-
Jul 7, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 7, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Jun 24, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 12, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 12, 2025 Report · Deficiencies cited (self-report)
-
Supervision & ratios Serious
This standard was found to be deficient. A child left their classroom and was unattended in the hallway for around 2 minutes.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2025-06-20. Correction verified 2025-06-24.
-
Supervision & ratios Serious
-
Jun 11, 2025 Report · Deficiencies cited (self-report)
-
Food & allergies Serious
This standard was found to be deficient. Caregivers admitted to using inappropriate language and raised voices in a classroom around children. Another caregiver admitted to sending the labeled bottles home to the incorrect child.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2025-06-20. Correction verified 2025-06-24.
-
Food & allergies Serious
-
May 29, 2025 Inspection · Deficiencies cited
-
Staff background & training
One caregiver was missing the pre-employment affidavit. This was corrected at inspection.
HHSC 746.1105(4) — Minimum Qualifications Employees and Caregivers - Affidavit (Form 2912)
HHSC risk weight: Low. Corrected at inspection. Corrected 2025-05-29.
-
Staff background & training
Three drivers and the director need to complete the 2 hours of transportation safety training.
HHSC 746.1316(a) — Transportation Safety Training -Director and Employee Complete 2 Hours Annually
HHSC risk weight: Medium High. Corrected 2025-06-19. Correction verified 2025-06-20.
-
Staff background & training
-
May 5, 2025 Inspection · Deficiencies cited
-
Supervision & ratios
One caregiver was observed with 19 children with a specified age group of 3 years old.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2025-05-05. Correction verified 2025-05-29.
-
Supervision & ratios
Two caregivers were observed with 11 infants 6m-14m.
HHSC 746.1609 — Maximum Group Size 13 or More Children
HHSC risk weight: Medium High. Corrected 2025-05-05. Correction verified 2025-05-29.
-
Supervision & ratios
-
Apr 29, 2025 Report · No deficiencies cited
No violations cited on this visit.
-
Apr 15, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Apr 11, 2025 Report · Deficiencies cited (self-report)
-
Supervision & ratios
Child left unattended in the classroom for approximately one minute.
HHSC 746.1203(4) — Provide care consistent with child's habits, interests, strengths, special needs, including any special supervision needs
HHSC risk weight: Medium High. Corrected 2025-05-05. Correction verified 2025-05-29.
-
Supervision & ratios
-
Oct 22, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Sep 25, 2024 Inspection · Deficiencies cited
-
Supervision & ratios
The operation did not have the proper amout of loose fill in fall zone areas.
HHSC 746.4907(d) — Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained
HHSC risk weight: Medium High. Corrected 2024-10-09. Correction verified 2024-10-22.
-
Supervision & ratios
-
Sep 18, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Sep 17, 2024 Report · Deficiencies cited (self-report)
-
Supervision & ratios Serious
This standard was reviewed as part of an investigation and found to be deficient. A child was left unsupervised in a hallway.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2024-10-15. Correction verified 2024-10-22.
-
Supervision & ratios Serious
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.