The Learning Experience
4629 ROY RICHARD DR., Schertz, TX 78154 · Guadalupe County
Program
- Type
- Licensed center
- Licensed capacity
- 134
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:30 PM
- Director / administrator
- Lisa De La Fuente
- Phone
- (210) 233-1836
- Regulated since
- Dec 23, 2025
- HHSC IDs
- Operation 1520684 · number 1827631
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 14 | 11 | Illness & medication (3), Supervision & ratios (5), Staff background & training (2), Records & paperwork (1), Other (3) |
Inspections, investigations & assessments
-
Sep 25, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Sep 14, 2026 Inspection
No violations cited on this visit.
-
Aug 24, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Aug 10, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Aug 6, 2026 Report · No deficiencies cited
No violations cited on this visit.
-
Jul 31, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 30, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 20, 2026 Report · No deficiencies cited
No violations cited on this visit.
-
Jul 15, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 2, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 1, 2026 Report · Deficiencies cited
-
Other
Two children were not on their assigned nap mat during naptime.
HHSC 746.4503(b) — Cots, Beds, Mats Labeled With Child's Name
HHSC risk weight: Medium. Corrected at inspection. Corrected 2026-07-17.
-
Other
-
Jun 22, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 18, 2026 Inspection · Deficiencies cited
-
Records & paperwork Serious
The caregiver in the twaddler room reported to the CCR inspector that there were nine children in her care but there was actually 10 children in her group.
HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
HHSC risk weight: High. Corrected 2026-06-18. Correction verified 2026-06-22.
-
Records & paperwork Serious
-
Jun 18, 2026 Report · No deficiencies cited
No violations cited on this visit.
-
Jun 12, 2026 Inspection · Deficiencies cited
-
Supervision & ratios Serious
In a classroom there was an infant that was 13 months old with a two year old that was 34 months old.
HHSC 746.1605(1) — Child/Caregiver Ratio - 18 Months Difference in Age
HHSC risk weight: Medium High. Corrected 2026-06-12. Correction verified 2026-06-18.
-
Supervision & ratios Serious
-
Jun 9, 2026 Report · No deficiencies cited
No violations cited on this visit.
-
Jun 5, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 28, 2026 Report · No deficiencies cited
No violations cited on this visit.
-
May 26, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 22, 2026 Report · No deficiencies cited
No violations cited on this visit.
-
Apr 29, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Apr 16, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Apr 15, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Apr 10, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Apr 8, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Mar 20, 2026 Inspection · Deficiencies cited
-
Other
During the inspection, screen time (iPad) was observed being used in a classroom with children under the age of two. Note: This was corrected at inspection when the caregiver turned the iPad around.
HHSC 746.2207(a) — Screen Time Activities - Not Used for Under Two
HHSC risk weight: Medium. Corrected 2026-03-20. Correction verified 2026-04-08.
-
Other
-
Mar 19, 2026 Report · Deficiencies cited (self-report)
-
Supervision & ratios Serious
It was determined that proper supervision is not always used when monitoring the children who are using the restroom.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-04-17. Correction verified 2026-04-29.
-
Supervision & ratios Serious
The operation failed to report a non-routine situation that placed a child at risk for injury or harm to CCR within the required timeframe.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2026-04-17. Correction verified 2026-04-29.
-
Supervision & ratios Serious
-
Mar 19, 2026 Inspection · Deficiencies cited
-
Staff background & training Serious
Nine out of the ten staff files reviewed did not have copies of the high school diploma,or high school equivalent.
HHSC 746.1107(2) — Additional Minimum Qualifications for Caregivers - HS Diploma, Equivalent, Certification of Completion
HHSC risk weight: Medium High. Corrected 2026-04-03. Correction verified 2026-05-01.
-
Staff background & training Serious
-
Mar 18, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Mar 10, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Mar 6, 2026 Report · No deficiencies cited
No violations cited on this visit.
-
Mar 5, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Mar 4, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Mar 4, 2026 Report · Deficiencies cited (self-report)
-
Supervision & ratios Serious
In this investigation, it was determined a staff utilized prohibited punishment when grabbing a child by their arms causing multiple lacerations and provided limited first aid.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2026-04-07. Correction verified 2026-04-08.
-
Illness & medication
Information on the incident report did not coincide with the actual injury on the child that was shared with the parent.
HHSC 746.701(5) — Licensing Incident/Illness Report Form - Situations Placing Children at Risk
HHSC risk weight: Medium. Corrected 2026-04-07. Correction verified 2026-04-08.
-
Supervision & ratios Serious
-
Mar 2, 2026 Report · Deficiencies cited
-
Supervision & ratios Serious
During transition time from the playground to the classroom a child ran back onto the playground while the class was in the hallway.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-03-06. Correction verified 2026-03-18.
-
Supervision & ratios Serious
-
Feb 5, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jan 21, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jan 16, 2026 Inspection · Deficiencies cited
-
Other Serious
An infant was swaddled asleep next to a caregiver without a sleep exemption form on file.
HHSC 746.2428 — No Swaddling of Infant Unless Completed Sleep Exception Form on File
HHSC risk weight: High. Corrected 2026-01-16. Correction verified 2026-01-21.
-
Other Serious
-
Jan 13, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Jan 13, 2026 Inspection · Deficiencies cited
-
Staff background & training Serious
An employee with a pending background check was in direct care of children. This was corrected at inspection when the employee left the building.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2026-01-13. Correction verified 2026-01-16.
-
Staff background & training Serious
-
Jan 12, 2026 Report · Deficiencies cited
-
Illness & medication Serious
Medication was administered without being recorded on three occasions.
HHSC 746.3805(c)(3) — Medication Records - Date, Time and Amount Given
HHSC risk weight: Medium High. Corrected 2026-03-06. Correction verified 2026-03-19.
-
Illness & medication Serious
Medications were administered without the recording of the name of the employee who administered the medication on three occasions.
HHSC 746.3805(c)(4) — Medication Records - Name of Employee Who Administered
HHSC risk weight: Medium High. Corrected 2026-03-06. Correction verified 2026-03-19.
-
Illness & medication Serious
-
Dec 16, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.