Noly Learning Academy

4204 SAN ROMAN ST, Mission, TX 78572 · Hidalgo County

17cited violations

8serious

11inspections & investigations

0enforcement actions

Program

Type: Licensed child-care home
Licensed capacity: 12
Ages: Toddler, Pre-Kindergarten, School
Hours: 08:00 AM-05:30 PM
Director / administrator: Nora Arguelles
Phone: (956) 890-6540
Regulated since: Feb 24, 2015
HHSC IDs: Operation 1174498 · number 1561841
Official record: HHSC Child Care Search

Violations by category

Cleanliness & sanitation 1
Supervision & ratios 3
Discipline & child guidance 1
Safety & premises 2
Staff background & training 3
Records & paperwork 4
Other 3

Year by year

Year	Violations	Serious	Main categories
2025	6	3	Supervision & ratios (1), Discipline & child guidance (1), Staff background & training (2), Records & paperwork (2)
2024	2	2	Cleanliness & sanitation (1), Safety & premises (1)
2023	8	2	Supervision & ratios (1), Safety & premises (1), Staff background & training (1), Records & paperwork (2), Other (3)
2022	1	1	Supervision & ratios (1)

Inspections, investigations & assessments

Aug 4, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Feb 12, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 3, 2025 Inspection · Deficiencies cited
- Records & paperwork
  Four children's files reviewed; one is missing and a second one is missing health statement.
  
  HHSC 747.601(c) — Children's Records Accessible - to Licensing
  
  HHSC risk weight: Medium. Corrected 2025-09-10. Correction verified 2025-09-04.
HHSC inspection history
Aug 19, 2025 Inspection · Deficiencies cited
- Staff background & training Serious
  A substitute caregiver was present at operation and providing care to children without prior background check eligibility notice. Note: This was corrected at inspection when caregiver left operation. Provider acknowledged that caregiver will not return until eligibility notice is requested and received.
  
  HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
  
  HHSC risk weight: High. Corrected at inspection. Corrected 2025-08-19.
- Supervision & ratios Serious
  Records for dog residing at the operation indicate that rabbies vaccine expired 10/22/2024.
  
  HHSC 747.3703(a) — Animals at Center - Documentation of Vaccinations
  
  HHSC risk weight: Medium High. Corrected 2025-09-02. Correction verified 2025-08-26.
- Records & paperwork
  Three out of four children's files reviewed were not available at the time of inspection.
  
  HHSC 747.601(c) — Children's Records Accessible - to Licensing
  
  HHSC risk weight: Medium. Corrected 2025-08-26. Correction verified 2025-09-03.
HHSC inspection history
Apr 8, 2025 Inspection · Deficiencies cited
- Staff background & training Serious
  A volunteer was present at operation and providing care to children without prior background check eligibility notice. Note: This was corrected at inspection when volunteer left operation. Provider acknowledged that volunteer will not return until eligibility notice is requested and received.
  
  HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
  
  HHSC risk weight: High. Corrected at inspection. Corrected 2025-04-08.
- Discipline & child guidance
  Operational Policies were reviewed and are missing the following information: (4) Procedures for handling medical emergencies; (8) Promotion of indoor and outdoor physical activity including (a) duration (b) recommended clothing and (c) plan during days with extreme weather; (9) Parent's rights; (10) Instructions on how parent may access (a) Minimum Standards Online (b) Texas Abuse/Neglect Hotline and (c) HHSC website; (11) Emergency preparedness plan.
  
  HHSC 747.501(4) — Written Operational Policies - Emergencies
  
  HHSC risk weight: Medium. Corrected 2025-04-22. Correction verified 2025-04-21.
HHSC inspection history
Sep 9, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 29, 2024 Inspection · Deficiencies cited
- Cleanliness & sanitation Serious
  The diaper changing table being used was made of an absorbent and hard to clean fabric.
  
  HHSC 747.3303(a)(1) — Diaper Changing Equipment - Smooth, Non-absorbent, Easy to Clean Surface
  
  HHSC risk weight: Medium High. Corrected 2024-05-30. Correction verified 2024-05-30.
- Safety & premises Serious
  A tree stump was observed with mushrooms dark brown/black in color within children's reach.
  
  HHSC 747.3501 — Safety - Areas Free From Hazards
  
  HHSC risk weight: Medium High. Corrected 2024-05-31. Correction verified 2024-05-31.
HHSC inspection history
Oct 13, 2023 Assessment · Deficiencies cited
- Other
  The director has not been able to obtain the statement of health from a local veterinarian for a small dog that is present at the home.
  
  HHSC 747.3703(b) — Animals at Center - Statement of Health from Veterinarian
  
  HHSC risk weight: Medium. Corrected 2023-11-06. Correction verified 2023-10-24.
HHSC inspection history
Sep 7, 2023 Inspection · Deficiencies cited
- Staff background & training Serious
  The director did not have current training in Pediatric first aid with rescue breathing and choking; and Pediatric cardiopulmonary resuscitation (CPR).
  
  HHSC 747.1313(a) — Pediatric First-Aid and Pediatric CPR Training - Primary, Assistant, and Substitute Caregivers
  
  HHSC risk weight: Medium High. Corrected 2023-09-11. Correction verified 2023-09-13.
- Other
  There was no statement of health from a local veterinarian for a small dog present at the home.
  
  HHSC 747.3703(b) — Animals at Center - Statement of Health from Veterinarian
  
  HHSC risk weight: Medium. Corrected 2023-09-15. Correction verified 2023-10-13.
- Records & paperwork
  The Children's Products Certification form was not completed to prove that the director has reviewed each of the recall notices issued by the CPSC and that there are no unsafe products in the home.
  
  HHSC 747.3935(b) — Children's Products- Annual Certification
  
  HHSC risk weight: Medium. Corrected 2023-09-11. Correction verified 2023-09-13.
- Other
  The mats where children were laying on were not labeled with the child's name or numbered. Note: This was CORRECTED during the inspection as the mats were labeled with a number and a number/child assignment map was created.
  
  HHSC 747.4303(b) — Cots, Beds, Mats Labeled With Child's Name
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2023-09-07.
- Safety & premises Serious
  Fire drill practices were being conducted every three months instead of monthly.
  
  HHSC 747.5005(1) — Fire Drill Monthly - Exit in 3 Minutes
  
  HHSC risk weight: Medium High. Corrected 2023-09-11. Correction verified 2023-09-13.
- Supervision & ratios
  The operational policies reviewed did not include information about the presence of a dog inside the home.
  
  HHSC 747.501(7) — Written Operational Policies - Animals
  
  HHSC risk weight: Medium. Corrected 2023-09-11. Correction verified 2023-09-14.
- Records & paperwork
  There were no records available for review for three children in care.
  
  HHSC 747.801(1) — Records Maintained and Made Available - Children's Records
  
  HHSC risk weight: Medium. Corrected 2023-09-11. Correction verified 2023-09-29.
HHSC inspection history
Nov 2, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 21, 2022 Inspection · Deficiencies cited
- Supervision & ratios Serious
  The director was caring for a total of 12 children. In the group 10 of those children were between the ages of 18 months - 3 years of age. According to the ratio chart the maximum number of children one caregiver may supervise between ages 18 momths-3 years is 8.
  
  HHSC 747.1801 — Child/Caregiver Ratio - Licensed Child Care Home
  
  HHSC risk weight: Medium High. Corrected 2022-09-21. Correction verified 2022-11-02.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Noly Learning Academy, 4204 SAN ROMAN ST, Mission, TX 78572-7307 (operation ID 1174498, operation number 1561841), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.