Primrose School Of West Cinco Ranch

26900 CINCO RANCH BLVD, Katy, TX 77494 · Fort Bend County

12cited violations

4serious

24inspections & investigations

1enforcement actions

Program

Type: Licensed center
Licensed capacity: 311
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 06:30 AM-06:30 PM
Director / administrator: Ana De Freitas Pila
Phone: (281) 347-1212
Regulated since: Jan 11, 2013
HHSC IDs: Operation 1086268 · number 1493946
Official record: HHSC Child Care Search

Violations by category

Cleanliness & sanitation 2
Safety & premises 2
Staff background & training 2
Records & paperwork 2
Other 4

Year by year

Year	Violations	Serious	Main categories
2026	6	0	Records & paperwork (2), Other (4)
2025	2	2	Cleanliness & sanitation (2)
2021	4	2	Safety & premises (2), Staff background & training (2)

Enforcement actions

Seen Oct 1, 2026 — Conditions on permit (HHSC operation record)

HHSC publishes these as current flags on the operation, not as dated actions. The date shown is when this site first saw the flag. The HHSC Child Care Search has the details.

Inspections, investigations & assessments

Sep 9, 2026 Inspection · Deficiencies cited
- Other
  Infant feeding instructions were not updated every 30 days.
  
  HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
  
  HHSC risk weight: Medium. Corrected 2026-09-16. Correction verified 2026-09-14.
- Other
  Parent notification poster was not posted.
  
  HHSC 746.401(7) — Posting Requirements - Licensing Parent Notification Poster
  
  HHSC risk weight: Medium Low. Corrected 2026-09-16. Correction verified 2026-09-14.
- Records & paperwork
  Playground maintanance log was not available for July and August.
  
  HHSC 746.4751(d) — Maintenance Procedures for Active Play - Keep Records for 3 Months
  
  HHSC risk weight: Medium. Corrected 2026-09-14. Correction verified 2026-09-14.
HHSC inspection history · no longer published by HHSC; kept here
Sep 9, 2026 Inspection · Deficiencies cited
- Other
  Infant feeding instructions were not updated every 30 days.
  
  HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
  
  HHSC risk weight: Medium. Corrected 2026-09-16. Correction verified 2026-09-14.
- Other
  Parent notification poster was not posted.
  
  HHSC 746.401(7) — Posting Requirements - Licensing Parent Notification Poster
  
  HHSC risk weight: Medium Low. Corrected 2026-09-16. Correction verified 2026-09-14.
- Records & paperwork
  Playground maintenance log was not available for July and August.
  
  HHSC 746.4751(d) — Maintenance Procedures for Active Play - Keep Records for 3 Months
  
  HHSC risk weight: Medium. Corrected 2026-09-14. Correction verified 2026-09-14.
HHSC inspection history
Apr 15, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Apr 15, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Apr 13, 2026 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Apr 13, 2026 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Sep 17, 2025 Inspection · Deficiencies cited
- Cleanliness & sanitation Serious
  A cleaning bottle was not labeled in a classroom with children present.
  
  HHSC 746.3407(12) — Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
  
  HHSC risk weight: High. Corrected at inspection. Corrected 2025-09-17.
HHSC inspection history
Sep 17, 2025 Inspection · Deficiencies cited
- Cleanliness & sanitation Serious
  A cleaning bottle was not labeled in a classroom with children present.
  
  HHSC 746.3407(12) — Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
  
  HHSC risk weight: High. Corrected at inspection. Corrected 2025-09-17.
HHSC inspection history · no longer published by HHSC; kept here
Oct 2, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Oct 2, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Oct 3, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Oct 3, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Sep 29, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Sep 29, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 27, 2023 Report · No deficiencies cited (self-report)

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Sep 27, 2023 Report · No deficiencies cited (self-report)

No violations cited on this visit.

HHSC inspection history
Oct 7, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Oct 7, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Nov 24, 2021 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Nov 24, 2021 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Nov 22, 2021 Report · No deficiencies cited (self-report)

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Nov 22, 2021 Report · No deficiencies cited (self-report)

No violations cited on this visit.

HHSC inspection history
Oct 19, 2021 Inspection · Deficiencies cited
- Staff background & training
  One staff member had online CPR that did not include skills based training.
  
  HHSC 746.1315(b)(1) — CPR Training and Recertification Adhere to Guidelines-skill based
  
  HHSC risk weight: Medium High. Corrected 2021-10-29. Correction verified 2021-11-01.
- Safety & premises Serious
  Two buses were idssing items in the first aid kit: tweezers, thermometers, cotton, and gauze pads
  
  HHSC 746.5617(a)(6) — Required Equipment in Vehicles - First-aid Kit
  
  HHSC risk weight: High. Corrected 2021-10-22. Correction verified 2021-10-21.
HHSC inspection history · no longer published by HHSC; kept here
Oct 19, 2021 Inspection · Deficiencies cited
- Staff background & training
  One staff member had online CPR that did not include skills based training.
  
  HHSC 746.1315(b)(1) — CPR Training and Recertification Adhere to Guidelines-skill based
  
  HHSC risk weight: Medium High. Corrected 2021-10-29. Correction verified 2021-11-01.
- Safety & premises Serious
  Two buses were idssing items in the first aid kit: tweezers, thermometers, cotton, and gauze pads
  
  HHSC 746.5617(a)(6) — Required Equipment in Vehicles - First-aid Kit
  
  HHSC risk weight: High. Corrected 2021-10-22. Correction verified 2021-10-21.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Primrose School of West Cinco Ranch, 26900 CINCO RANCH BLVD, Katy, TX 77494-1781 (operation ID 1086268, operation number 1493946), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.