Tinker Haus Early Learning Depot
961 W COUNTY LINE RD, New Braunfels, TX 78130 · Comal County
Program
- Type
- Licensed center
- Licensed capacity
- 107
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:00 AM-05:30 PM
- Director / administrator
- Victoria Bower
- Phone
- (830) 312-7155
- Regulated since
- Feb 7, 2024
- HHSC IDs
- Operation 1461424 · number 1786382
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2025 | 10 | 6 | Cleanliness & sanitation (1), Illness & medication (1), Supervision & ratios (4), Food & allergies (2), Other (2) |
| 2024 | 1 | 0 | Cleanliness & sanitation (1) |
Inspections, investigations & assessments
-
Aug 10, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 28, 2026 Report · No deficiencies cited
No violations cited on this visit.
-
Jul 7, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 24, 2026 Report · No deficiencies cited
No violations cited on this visit.
-
May 26, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 13, 2026 Report · No deficiencies cited
No violations cited on this visit.
-
Jan 29, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Dec 18, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Dec 17, 2025 Report · Deficiencies cited
-
Supervision & ratios Serious
Two staff did not conduct a name to face while lining the children up to go outside while in the room before opening the door and when outside on the porch area to ensure all children were accounted for before going out on the playground. This resulted in a child being left inside the classroom unsupervised for an undetermined amount of time.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-01-15. Correction verified 2026-01-29.
-
Supervision & ratios Serious
The operation did not notify Child Care Regulation when a child was unsupervised for an unknown amount of time in the classroom. The camera was reviewed by the director when the incident occurred, and the child was seen playing in the classroom under no distress.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2026-01-15. Correction verified 2026-01-29.
-
Supervision & ratios Serious
The operation did not inform a parent immediately when a child was left in the classroom for an undetermined amount of time.
HHSC 746.307(b)(4) — Parental Communication - Situation that Placed a Child at Risk
HHSC risk weight: High. Corrected 2026-01-15. Correction verified 2026-01-29.
-
Illness & medication
An incident report was not completed at the time of the incident.
HHSC 746.707 — Incident/Illness Report Form Shared with Parent
HHSC risk weight: Medium. Corrected 2026-01-15. Correction verified 2026-01-29.
-
Supervision & ratios Serious
-
Nov 19, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Oct 7, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Sep 2, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Aug 19, 2025 Inspection · Deficiencies cited
-
Other Serious
A six month old was observed sleeping in a swing which is a restrictive device upon entering the room. This was corrected when the director moved the infant out of the device.
HHSC 746.2426(a)(1) — Infant May Not Sleep in a Restrictive Device
HHSC risk weight: High. Corrected 2025-08-19. Correction verified 2025-09-02.
-
Cleanliness & sanitation
The 12-15 month room was observed serving food on a bare group table setting with no individual plates/bowls.
HHSC 746.3317(6) — Food Service and Preparation Requirement - Use Sanitary Holders
HHSC risk weight: Medium High. Corrected 2025-08-19. Correction verified 2025-09-02.
-
Other Serious
-
Aug 12, 2025 Report · Deficiencies cited
-
Food & allergies
During the course of the investigation, it was determined that all bottles and cups were properly labeled. However, a caregiver failed to ensure that the correct bottle was given to the right child, resulting in an infant being fed another child's mother's breastmilk. Note: This caregiver is no longer employed.
HHSC 746.2419(6) — Requirements for Feeding Infants - Label Bottles/Cups
HHSC risk weight: Medium High. Corrected 2025-09-29. Correction verified 2025-10-07.
-
Food & allergies
-
Jul 11, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 12, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Mar 31, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Mar 3, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 28, 2025 Report · Deficiencies cited (self-report)
-
Supervision & ratios Serious
Operation staff did not do a name to face count or a sweep of the playground when transitioning from outdoor play to indoors, resulting in a child being left unattended on the playground for approximately 9 minutes. The operation terminated the caregivers responsible for the incident.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2025-03-20. Correction verified 2025-03-31.
-
Supervision & ratios Serious
-
Feb 24, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 11, 2025 Inspection · Deficiencies cited
-
Other Serious
At the time of inspection, the caregivers in the infant room did not know how many children were in their care. She stated there were 7 in care when there was 8.
HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
HHSC risk weight: High. Corrected 2025-02-11. Correction verified 2025-02-24.
-
Food & allergies
A few bottles were missing the first name last initial. This was corrected when the bottles were labeled.
HHSC 746.2419(6) — Requirements for Feeding Infants - Label Bottles/Cups
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-02-11.
-
Other Serious
-
Nov 6, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 29, 2024 Inspection · Deficiencies cited
-
Cleanliness & sanitation
A pair of scissors was found on the diaper changing table accessible to children. This was corrected when the scissor was put away.
HHSC 746.3701 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2024-07-29.
-
Cleanliness & sanitation
-
Feb 2, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Dec 15, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Nov 6, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Sep 19, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.