Primrose Of Prestonwood
15237 MONTFORT RD, Dallas, TX 75248 · Dallas County
Program
- Type
- Licensed center
- Licensed capacity
- 250
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:00 AM-06:00 PM
- Director / administrator
- Ana Bravo
- Phone
- (469) 791-9131
- Regulated since
- Jan 18, 2013
- HHSC IDs
- Operation 1058168 · number 1471666
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2025 | 2 | 2 | Staff background & training (2) |
| 2024 | 6 | 2 | Illness & medication (2), Staff background & training (4) |
| 2023 | 8 | 8 | Illness & medication (2), Safety & premises (2), Staff background & training (2), Other (2) |
| 2022 | 4 | 4 | Staff background & training (2), Other (2) |
Inspections, investigations & assessments
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Apr 23, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Apr 23, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Aug 5, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 5, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 28, 2025 Report · No deficiencies cited
No violations cited on this visit.
-
Jul 28, 2025 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 19, 2025 Inspection · Deficiencies cited
-
Staff background & training Serious
The operation has 2 staff members who are present at the operation without a background check.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2025-05-19. Correction verified 2025-06-02.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training Serious
-
May 19, 2025 Inspection · Deficiencies cited
-
Staff background & training Serious
The operation has 2 staff members who are present at the operation without a background check.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2025-05-19. Correction verified 2025-06-02.
-
Staff background & training Serious
-
Aug 6, 2024 Inspection · Deficiencies cited
-
Staff background & training Serious
One caregiver was present at the operation without a background check ran. This was corrected at inspection when the caregiver left the operation and a background check was ran.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected at inspection. Corrected 2024-08-06.
-
Staff background & training Serious
-
Aug 6, 2024 Inspection · Deficiencies cited
-
Staff background & training Serious
One caregiver was present at the operation without a background check ran. This was corrected at inspection when the caregiver left the operation and a background check was ran.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected at inspection. Corrected 2024-08-06.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training Serious
-
Jul 10, 2024 Inspection · Deficiencies cited
-
Illness & medication
Antihistamine's needed for four children as required for their food allergy plan are not maintained at the operation.
HHSC 746.3809 — Medication No Longer Used
HHSC risk weight: Medium. Corrected 2024-07-15. Correction verified 2024-07-15.
-
Staff background & training
Previous training years for center personnel are not kept on record at the operation.
HHSC 746.907(b) — Personnel Record Storage - Training Records
HHSC risk weight: Medium Low. Corrected 2024-07-31. Correction verified 2024-08-06.
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Illness & medication
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Jul 10, 2024 Inspection · Deficiencies cited
-
Illness & medication
Antihistamine's needed for four children as required for their food allergy plan are not maintained at the operation.
HHSC 746.3809 — Medication No Longer Used
HHSC risk weight: Medium. Corrected 2024-07-15. Correction verified 2024-07-15.
-
Staff background & training
Previous training years for center personnel are not kept on record at the operation.
HHSC 746.907(b) — Personnel Record Storage - Training Records
HHSC risk weight: Medium Low. Corrected 2024-07-31. Correction verified 2024-08-06.
HHSC inspection history · no longer published by HHSC; kept here
-
Illness & medication
-
Nov 7, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Nov 7, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Oct 24, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Oct 24, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Oct 20, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Oct 20, 2023 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 9, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 9, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 27, 2023 Inspection · Deficiencies cited
-
Safety & premises Serious
During the inspection, two infants were observed using sleep sacks as blankets while sleeping in their cribs. The sleep sacks were not on the children. This was corrected at the inspection when the sleep sacks were removed from the cribs.
HHSC 746.2415(b) — AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age
HHSC risk weight: High. Corrected 2023-07-27. Correction verified 2023-08-09.
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Safety & premises Serious
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Jul 27, 2023 Inspection · Deficiencies cited
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Safety & premises Serious
During the inspection, two infants were observed using sleep sacks as blankets while sleeping in their cribs. The sleep sacks were not on the children. This was corrected at the inspection when the sleep sacks were removed from the cribs.
HHSC 746.2415(b) — AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age
HHSC risk weight: High. Corrected 2023-07-27. Correction verified 2023-08-09.
HHSC inspection history · no longer published by HHSC; kept here
-
Safety & premises Serious
-
Jul 17, 2023 Inspection · Deficiencies cited
-
Staff background & training Serious
Two staff were present at the operation without a cleared background check. This was corrected during the inspection when the caregivers were removed from the classrooms.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2023-07-18. Correction verified 2023-07-27.
-
Illness & medication Serious
Two child with a severe allergy did not have an epi-pen or other medication on file. This standard was reviewed as part of a follow up on investigation number 3006890 and found to be in compliance as the operation has provided verbal counseling for staff involved.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2023-07-18. Correction verified 2023-07-27.
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Staff background & training Serious
-
Jul 17, 2023 Inspection · Deficiencies cited
-
Staff background & training Serious
Two staff were present at the operation without a cleared background check. This was corrected during the inspection when the caregivers were removed from the classrooms.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2023-07-18. Correction verified 2023-07-27.
-
Illness & medication Serious
Two child with a severe allergy did not have an epi-pen or other medication on file. This standard was reviewed as part of a follow up on investigation number 3006890 and found to be in compliance as the operation has provided verbal counseling for staff involved.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2023-07-18. Correction verified 2023-07-27.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training Serious
-
Jun 19, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 19, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 16, 2023 Report · Deficiencies cited
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Other Serious
This standard was reviewed as part of an investigation and found non-compliant. It was discovered that two staff had a confrontation in the classroom while they had children in care.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2023-07-10. Correction verified 2023-07-17.
HHSC inspection history · no longer published by HHSC; kept here
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Other Serious
-
Jun 16, 2023 Report · Deficiencies cited
-
Other Serious
This standard was reviewed as part of an investigation and found non-compliant. It was discovered that two staff had a confrontation in the classroom while they had children in care.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2023-07-10. Correction verified 2023-07-17.
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Other Serious
-
Feb 22, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Feb 22, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 21, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Feb 21, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Oct 5, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Oct 5, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 15, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 15, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 2, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 2, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Sep 1, 2022 Report · Deficiencies cited
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Other Serious
This standard was evaluated in regard to an investigation and a violation was found. A caregiver consumed controlled substances during her lunch break and came back to the classroom. This caregiver was observed by the other caregivers to be under the influence of a controlled substance.
HHSC 746.3703(c) — Not Under the Influence of Alcohol or Controlled Substance
HHSC risk weight: High. Corrected 2022-09-30. Correction verified 2022-10-05.
HHSC inspection history · no longer published by HHSC; kept here
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Other Serious
-
Sep 1, 2022 Report · Deficiencies cited
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Other Serious
This standard was evaluated in regard to an investigation and a violation was found. A caregiver consumed controlled substances during her lunch break and came back to the classroom. This caregiver was observed by the other caregivers to be under the influence of a controlled substance.
HHSC 746.3703(c) — Not Under the Influence of Alcohol or Controlled Substance
HHSC risk weight: High. Corrected 2022-09-30. Correction verified 2022-10-05.
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Other Serious
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Aug 8, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 8, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Aug 4, 2022 Inspection · Deficiencies cited
-
Staff background & training Serious
A caregiver was providing direct care to the children prior to submitting background check request. Another two caregivers were providing direct care to children with pending background check. The BGC request was submitted during the inspection and three caregivers left the operation.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected at inspection. Corrected 2022-08-04.
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Staff background & training Serious
-
Aug 4, 2022 Inspection · Deficiencies cited
-
Staff background & training Serious
A caregiver was providing direct care to the children prior to submitting background check request. Another two caregivers were providing direct care to children with pending background check. The BGC request was submitted during the inspection and three caregivers left the operation.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected at inspection. Corrected 2022-08-04.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training Serious
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Sep 17, 2021 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.