Mai Thi Nguyen

11102 HERON VILLAGE DR, Houston, TX 77064 · Harris County

3cited violations

0serious

2inspections & investigations

0enforcement actions

Program

Type: Registered child-care home
Licensed capacity: 12
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 08:00 AM-08:00 PM
Phone: (281) 827-3013
Regulated since: Dec 23, 2019
HHSC IDs: Operation 1343787 · number 1700161
Official record: HHSC Child Care Search

Violations by category

Illness & medication 1
Staff background & training 1
Records & paperwork 1

Year by year

Year	Violations	Serious	Main categories
2023	3	0	Illness & medication (1), Staff background & training (1), Records & paperwork (1)

Inspections, investigations & assessments

Apr 25, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Apr 20, 2023 Inspection · Deficiencies cited
- Staff background & training
  The background check validation has not been validated since 11/12/2021.
  
  HHSC 745.651(2)(B) — Background Check Validation - Once a year listed family homes, licensed, and registered child care homes must validate list of subjects
  
  HHSC risk weight: Medium. Corrected 2023-04-21. Correction verified 2023-04-20.
- Records & paperwork
  Two children files observed did not include a health statement. A health statement was not available for review for either child enrolled, and/or present.
  
  HHSC 747.603(a)(3) — Children's Records - Health Statement
  
  HHSC risk weight: Medium. Corrected 2023-04-28. Correction verified 2023-05-05.
- Illness & medication
  One out of two children enrolled did not have an immunization record available for review.
  
  HHSC 747.603(a)(4) — Children's Records - Immunizations
  
  HHSC risk weight: Medium. Corrected 2023-04-28. Correction verified 2023-05-05.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Mai Thi Nguyen, 11102 HERON VILLAGE DR, Houston, TX 77064-4387 (operation ID 1343787, operation number 1700161), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.