First Steps Montessori Learning Center
3850 S LOOP 1604 W, San Antonio, TX 78264 · Bexar County
Program
- Type
- Licensed center
- Licensed capacity
- 37
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:00 AM-06:00 PM
- Director / administrator
- Karina Guerrero
- Phone
- (210) 319-1330
- Regulated since
- Feb 28, 2023
- HHSC IDs
- Operation 1414888 · number 1748762
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 7 | 5 | Illness & medication (1), Supervision & ratios (3), Discipline & child guidance (1), Staff background & training (1), Other (1) |
| 2025 | 3 | 1 | Staff background & training (2), Other (1) |
| 2023 | 1 | 0 | Supervision & ratios (1) |
Inspections, investigations & assessments
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Sep 17, 2026 Inspection
No violations cited on this visit.
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Jul 21, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 4, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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May 20, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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May 1, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 30, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Apr 14, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 10, 2026 Report · Deficiencies cited
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Supervision & ratios Serious
Based on information gathered during the investigation, caregivers failed to properly supervise a child when the child was able to wander outside the daycare alone.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-05-08. Correction verified 2026-05-20.
-
Supervision & ratios Serious
Based on information gathered during this investigation, the operation did not report to Child Care Regulation that a child wandered away from the daycare unsupervised.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2026-05-08. Correction verified 2026-05-20.
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Illness & medication
Based on information gathered during this investigation, the operation did not provide the parent of the child who wandered outside unsupervised with an incident report.
HHSC 746.707 — Incident/Illness Report Form Shared with Parent
HHSC risk weight: Medium. Corrected 2026-05-08. Correction verified 2026-05-20.
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Supervision & ratios Serious
-
Mar 31, 2026 Report · Deficiencies cited
-
Discipline & child guidance Serious
This standard was found deficient as part of a DFPS investigation.
HHSC 746.1201(4) — AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
HHSC risk weight: High. Corrected 2026-05-29. Correction verified 2026-06-04.
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Other Serious
During an investigation, it was determined that the caregivers did not know how many children were in their care on the day of the incident.
HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
HHSC risk weight: High. Corrected 2026-05-29. Correction verified 2026-06-04.
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Supervision & ratios Serious
During an investigation, it was determined that a child was left unsupervised on the playground for approximately three hours.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-05-29. Correction verified 2026-06-04.
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Discipline & child guidance Serious
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Mar 31, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 30, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Jan 27, 2026 Inspection · Deficiencies cited
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Staff background & training
During the inspection, it was learned that the operation did not notify Child Care Regulation of the change in director. Note: This was corrected at inspection when the director provided me with their qualifications.
HHSC 746.303(a)(4) — Report Change in Director
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-01-27.
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Staff background & training
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Feb 26, 2025 Inspection · Deficiencies cited
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Other Serious
The primary caregiver in the toddler classroom has provisional conditions and was caring for the children alone. Note: This was corrected when another caregiver was added in the classroom.
HHSC 745.635(3) — AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions
HHSC risk weight: High. Corrected at inspection. Corrected 2025-02-26.
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Staff background & training
One caregiver that provides care for children younger than 24 months of age, does not have the required training. One clock hour of the annual training hours must cover the following topics: (1) Recognizing and preventing shaken baby syndrome and abusive head trauma; (2) Understanding and using safe sleep practices and preventing sudden infant death syndrome (SIDS); and (3) Understanding early childhood brain development.
HHSC 746.1309(d) — Documented Annual Training - Caregivers of Children Under 24 Months Required
HHSC risk weight: Medium High. Corrected 2025-03-26. Correction verified 2025-03-03.
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Staff background & training
The Director does not have the required training in the following topics: Preventing and responding to emergencies due to food or an allergic reaction; and Administering medication, if applicable, including compliance with ?746.3803 of this title (relating to What authorization must I obtain before administering a medication to a child in my care?)
HHSC 746.1311(e) — Director Annual Training - Additional required topics
HHSC risk weight: Medium. Corrected 2025-03-26. Correction verified 2025-02-27.
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Other Serious
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Feb 28, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 3, 2023 Inspection · Deficiencies cited
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Supervision & ratios
The operation allowed a 5 year old child in care before requesting that Child Care Regulation amend their permit to add ages 5 years and up. The operation is currently permitted to care for only children between 0-4 years.
HHSC 746.301(5) — Notification of Change in Age Range of Children In Care
HHSC risk weight: Medium High. Corrected 2023-08-03. Correction verified 2023-08-07.
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Supervision & ratios
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Feb 8, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 8, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 14, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 3, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.