Nurturing Hearts Early Learning Center
9502 POTRANCO RD, San Antonio, TX 78251 · Bexar County
Program
- Type
- Licensed center
- Licensed capacity
- 94
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-05:30 PM
- Director / administrator
- Nikki Oliver
- Phone
- (210) 520-1153
- Regulated since
- Aug 14, 2009
- HHSC IDs
- Operation 434528 · number 959346
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2025 | 1 | 0 | Staff background & training (1) |
| 2024 | 1 | 1 | Supervision & ratios (1) |
Inspections, investigations & assessments
-
Sep 9, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 23, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 20, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 17, 2026 Report · No deficiencies cited
No violations cited on this visit.
-
Sep 9, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Mar 11, 2025 Report · Deficiencies cited
-
Staff background & training
Two out of three CPR/1st aid certification were expired.
HHSC 746.1315(a) — Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
HHSC risk weight: Medium High. Corrected 2025-03-25. Correction verified 2025-03-21.
-
Staff background & training
-
Sep 9, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 18, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 22, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 20, 2024 Report · Deficiencies cited (self-report)
-
Supervision & ratios Serious
A toddler child was left unsupervised in a classroom.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2024-06-07. Correction verified 2024-06-18.
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Supervision & ratios Serious
-
Sep 11, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 13, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.