Dreamland Preschool

5017 W PLANO PKWY, Plano, TX 75093 · Collin County

13cited violations

8serious

16inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 200
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 06:00 AM-06:00 PM
Director / administrator: Karen Camargo
Phone: (469) 803-7254
Regulated since: Oct 25, 2024
HHSC IDs: Operation 1475063 · number 1794822
Official record: HHSC Child Care Search

Violations by category

Cleanliness & sanitation 1
Safety & premises 5
Food & allergies 1
Staff background & training 3
Records & paperwork 2
Other 1

Year by year

Year	Violations	Serious	Main categories
2026	5	4	Cleanliness & sanitation (1), Safety & premises (2), Food & allergies (1), Staff background & training (1)
2025	6	3	Safety & premises (1), Staff background & training (2), Records & paperwork (2), Other (1)
2024	2	1	Safety & premises (2)

Inspections, investigations & assessments

Aug 13, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jul 31, 2026 Inspection · Deficiencies cited
- Staff background & training Serious
  Two caregivers who have been employed over 90 days and can work unsupervised did not have a current CPR and First Aid.
  
  HHSC 746.1315(b) — Each Caregiver and the Director Must Have Current Training in pediatric CPR
  
  HHSC risk weight: Medium High. Corrected 2026-08-14. Correction verified 2026-08-13.
- Food & allergies Serious
  One infants' bottle was not labeled.
  
  HHSC 746.2419(6) — Requirements for Feeding Infants - Label Bottles/Cups
  
  HHSC risk weight: Medium High. Corrected 2026-07-31. Correction verified 2026-08-13.
- Safety & premises Serious
  Two infants were asleep in a bouncy chair which is considered a restrictive device.
  
  HHSC 746.2426(a)(2) — Infant May Not Sleep in a Restrictive Device - Remove the infant from the device and place the infant in a crib as soon as possible
  
  HHSC risk weight: High. Corrected 2026-07-31. Correction verified 2026-08-13.
- Safety & premises
  June and July were missing fire drills documentation.
  
  HHSC 746.5205(4) — Documentation of Drills
  
  HHSC risk weight: Medium. Corrected 2026-08-07. Correction verified 2026-08-13.
HHSC inspection history
May 6, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 4, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 1, 2026 Report · Deficiencies cited
- Cleanliness & sanitation Serious
  The operation staff did not use good judgment when having a child put on gloves to assist in excrement clean up that was not on the child's body.
  
  HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
  
  HHSC risk weight: High. Corrected 2026-05-06. Correction verified 2026-05-06.
HHSC inspection history
Oct 24, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Oct 9, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Oct 8, 2025 Report · Deficiencies cited (self-report)
- Other Serious
  A caregiver admitted to pulling on a child's arm resulting in nurse maid elbow injury. The caregiver no longer works at Dreamland Preschool.
  
  HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
  
  HHSC risk weight: High. Corrected 2025-10-24. Correction verified 2025-10-24.
HHSC inspection history
Sep 11, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Feb 28, 2025 Inspection · Deficiencies cited
- Records & paperwork
  Two caregivers was missing documentation on how they meet the education requirement.
  
  HHSC 746.901(2) — Required Personnel Records- Meets Requirements
  
  HHSC risk weight: Medium. Corrected 2025-03-07. Correction verified 2025-03-18.
- Staff background & training Serious
  One caregiver was missing documentation showing proof of background check request.
  
  HHSC 746.901(8) — Required Personnel Records - Proof of Request for background check
  
  HHSC risk weight: High. Corrected 2025-03-07. Correction verified 2025-03-18.
- Records & paperwork
  One caregiver was missing photo identification documentation.
  
  HHSC 746.901(9) — Required Personnel Records - Photo Identification
  
  HHSC risk weight: Medium. Corrected 2025-03-07. Correction verified 2025-03-18.
HHSC inspection history
Feb 6, 2025 Inspection · Deficiencies cited
- Staff background & training Serious
  One caregiver was missing the hands on CPR training.
  
  HHSC 746.1315(b) — Each Caregiver and the Director Must Have Current Training in pediatric CPR
  
  HHSC risk weight: Medium High. Corrected 2025-03-17. Correction verified 2025-03-17.
HHSC inspection history
Feb 4, 2025 Report · Deficiencies cited
- Safety & premises
  There was missing documentation for fire drills. This was completed at inspection.
  
  HHSC 746.801(10) — Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2025-02-06.
HHSC inspection history
Oct 18, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Oct 10, 2024 Inspection · Deficiencies cited
- Safety & premises Serious
  There was a fulcrum seesaw on the 3 and 4 year old playground.
  
  HHSC 746.4605(a)(3) — Equipment Prohibited for Younger Than 5 Yrs - Fulcrum Seesaws
  
  HHSC risk weight: Medium High. Corrected 2024-10-14. Correction verified 2024-10-18.
- Safety & premises
  There were three pieces of stationary equipment that did not meet the 6 feet use zone on all sides.
  
  HHSC 746.4803 — Measurement of Use Zone for Stationary Equipment
  
  HHSC risk weight: Medium. Corrected 2024-10-24. Correction verified 2024-10-25.
HHSC inspection history
May 23, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Apr 4, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Dreamland Preschool, 5017 W PLANO PKWY, Plano, TX 75093-4413 (operation ID 1475063, operation number 1794822), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.